Senior Executive Administrative Assistant resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Enterprising Senior Executive Administrator with 18+ years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.
Skills
Business writing
MS Office Suite
Multi-line phone proficiency
Project Management
Expense Reports
Budgeting
Travel Arrangements
Schedule Management
Filling
Secretarial Skills
Work History
08/2015 to 04/2019Senior Executive Administrative AssistantAllegion Plc | DC, State,
Worked with senior management to initiate new projects and assist in various processes
Managed over external contacts for two CEO's and kept track of periodic communication needed for priority contacts
Used QuickBooks to produce monthly invoices, reports and other deliverables
Drafted professional memos, letters and marketing copy to support business objectives and growth
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Interacted with over 50 vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Coordinated bookkeeping activities in QuickBooks including invoicing and accounts payable
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation for two executives and five staff
Created PowerPoint presentations for business development purposes
Prepared packages for shipment, pickup and courier services for prompt delivery to customers
Responded to emails and other correspondence to facilitate communication and enhance business process
Produce weekly progress reports
Reconciled and process expense reports for internal and field personnel, including executives and consultants
03/2013 to 03/2015Administrative AssistantLutheran Services In Iowa | Waverly, IA,
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Executed record filing system to improve document organization and management.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Coordinated bookkeeping activities in QuickBooks including invoicing and accounts payable.
Managed electronic records database and handled all file request.
Drafted Bi-Weekly timesheets for 2 executives and 10 employees.
Processed accounts receivable and accounts payable.
Provided clerical support to company employees, including copying, faxing and file management.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Handled client correspondence and tracked records to foster office efficiency.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
09/2010 to 06/2012Administrative AssistantLutheran Services In Iowa | Des Moines, IA,
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
Created reports, correspondence and procedure manuals
Supported three (3) Deans through personal document management, calendar organization and collateral preparation for meetings
Offered departmental administrative support
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Completed forms, reports, logs, records and handled all documentation for three executives
Corresponded with clients through email, telephone or postal mail
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to stakeholders
12/2001 to 08/2010Office ManagerSpoton | Farmington, MO,
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Excel and PowerPoint.
Optimized organizational systems for payment collections, AP/AR, deposits and record keeping.
Collected and deposited payments
Created and finalized contracts for services offered with customers.
Compared vendor prices and negotiated for optimal savings.
Handled all incoming business and client requests for information.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Solved problems timely and effectively, ensuring customer satisfaction.
Sourced vendors for special project needs and negotiated contracts.
Maintained computer and physical filing systems.
Developed standard operating procedures for all administrative employees.
Prepared vendor invoices and processed incoming payments.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments, and tracking records and documents.
Created reports and presentations.
Verified six (6) salaried and hourly employee time cards to prepare accurate weekly payroll.
Kept physical and digital records organized for easy updating and retrieval by authorized team members.
Managed account relationships, contract negotiations, sales, pricing, billing and logistic.
Pay all office bills including utilities.
Organized international and domestic travel arrangements for staff members, including all transportation and hotel stays.
Education
Expected in 08/2019Bachelor of Science | BusinessCUNY School of Professional Studies, New York, NY, GPA:
Member of The National Society of Leadership and Success
Expected in 09/2013Associate of Science | Business AdministrationNassau Community College, Garden City, NYGPA:
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