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senior executive administrative assistant resume example with 11+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic Executive Assistant eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Equally strong qualifications in supporting senior management with day to day operations to ensure projects are completed on time and achieve a favorable outcome. Motivated to learn, grow and excel in the industry.

Skills
  • Verbal communication
  • Written communication
  • Highly Organized
  • Time management
  • Attention to detail
  • Problem-solving
  • Willingness to learn
  • Ability to prioritize tasks
  • Critical thinking
  • Microsoft Office
  • Google Platform
  • PeopleSoft
  • Kronos
  • Client relations
  • Customer service
  • Multi-line phone proficiency
  • Administrative support
  • Office administration
Work History
10/2019 to Current Senior Executive Administrative Assistant Cargill, Inc. | Flora, IL,
  • Transcribed meeting minutes to support sales, business development, and senior management teams.
  • Organized and coordinated conferences and monthly meetings.
  • Worked with clients to effectively plan and coordinate logistics for special projects and events.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Prepare and edit letters, reports, memos, and emails for clients, management, and trustees.
  • Ensure all required documents are received by the deadline for members to add family to their policies
  • Prepared books and attachments for quarterly Trustee meetings
  • Assisted with preparation for yearly accounting audits
  • Prepare and deliver yearly Schedule C to vendors
  • Complete weekly payroll entry for our Training School
  • Enter and issue monthly vendor payments via Quickbooks
  • Enter and issue monthly checks for Training School bills
  • General Ledger entry and maintenance
01/2004 to 01/2008 Customer Service Representative Fairmount Santrol | Cleburne, TX,
  • Responsible for training tellers and other CSR's. Assigned managerial duties including supervision of all tellers, constructing monthly schedules, opening and closing of bank branch management and handling of cash in excess of $150,000, and management of bank vault. Operated bank vault for over two years with zero errors. Managed the bank branches of Automated Teller Machine (ATM), including restocking with cash, verifying balances, and coordinating repair services when the ATM was not functioning correctly. Personally transported confidential customer information to the main branch for processing.
  • Customer service duties included client relations, assisting customers in opening accounts, closing accounts, assistance in checkbook balancing and accounting, drive-thru window transaction handling, and amicable resolution of customer complaints.
  • Hired initially as window teller, promoted to Head Teller, then promoted to CSR, with a total salary compensation raise of 20% over the course of three and a half years as a direct result of excellent annual performance reviews.
03/2016 to 02/2019 Financial Services Associate Arrow Electronics Inc, | District Of Columbia, DC,
  • As a Financial Services Associate (FSA), I held a Supervisor position. I ensured that all customer needs were met. I had dual responsibilities, as I could take teller transactions, open accounts, account maintenance, and loan closing, as well as assist with the daily operations. I assisted in observations regarding co-workers to instill consistency in delivering exceptional customer service. While employed at TD Bank, I was trained in daily operations to ensure we complete audits promptly. I had taken the initiative to complete monthly and quarterly audits for our store to maintain compliance. I also took the initiative to maintain our daily, monthly, and quarterly documents and placed them appropriately to ensure compliance within TD Bank. I also shadowed our Regional Operations Manager to learn what is entailed to work within the operational duties. It was undoubtedly an exceptional experience that solidified the fact that I would be more than interested in advancing my career within the Operations field of banking. I also assisted with finding solutions to client issues and escalated significant situations immediately to my Branch Manager.
01/2015 to 2016 Patient Services Coordinator Ottobock | Harrison, AR,
  • As a Patient Service Coordinator, I answer phones, register and verify appointments, update patients' records, insurance and demographics information in the system, communicate with suitable staff about patient's arrival, verify and accept patient's insurance, evaluate status of waiting room on a scheduled basis, make sure that patients are kept advised of wait times, make sure that patient's medical record is accessible for physician.
Education
Expected in | Community College of Baltimore County , Dundalk, MD, GPA:
  • Dean's List Fall 2013 and Spring 2014
Expected in 06/1992 High School Diploma | Baltimore Polytechnic Institute, Baltimore, MD, GPA:

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Resume Overview

School Attended

  • Community College of Baltimore County
  • Baltimore Polytechnic Institute

Job Titles Held:

  • Senior Executive Administrative Assistant
  • Customer Service Representative
  • Financial Services Associate
  • Patient Services Coordinator

Degrees

  • Some College (No Degree)
  • High School Diploma

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