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senior executive administrative assistant resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

15+ years’ experience in Administrative positions within Major Corporate Office environments A self-motivated and cooperative team player, with a unique blend of analytical problem-solving and decision-making capabilities. Extremely flexible in working in a continuously changing mega tasking environment. Proven ability to manage difficult customer situations, bring resolution and satisfaction for both the customer and company. Results oriented innovator noted for building new teams and innovations, driving global experience and exceeding business goals and objectives. Leverage program management methodologies to guide programs through program milestones to completion. Strengths in cross-functional team collaboration, and thought leadership to motivate stakeholders to deliver solutions. A strategic partner with outside organizations and vendors driving process improvements and best practice. Enterprising Senior Executive Administrator with 15 + years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented toward meeting long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.

Skills
  • Administration Vendor Relationship Microsoft Project
  • Gatekeeper Calendar Management Microsoft Visio
  • Counseling/Coaching/Mentoring Records Management Microsoft SharePoint XXX0
  • Staff Training Microsoft Office 2007, XXX0 Adobe Acrobat Pro
  • Records Management Databases
  • Invoice Preparation
  • Administrative Management
  • Video Conferencing Software
  • Office Supplies and Inventory
  • Travel Arrangement Coordination
  • Report Distribution
  • Data Research and Compilation
  • Inquiry Response
  • Correspondence and Memos
  • Visitor Greeting
  • Document Filing and Retrieval
  • Meeting Agenda Preparation
  • Business Operations
  • Call Routing
  • Calendar and Scheduling Software
  • Executive Schedule Management
  • Proper Phone Etiquette
  • Meeting Support
  • Status Updates
  • Hotel Accommodations
  • Collecting Data
  • Confidentiality and Discretion
  • Call Screening
  • Developing Agendas
  • Ground Transportation
  • Executive Calendars
  • Accounts Payable and Receivable
  • Travel Administration
  • Data Entry Software
  • Advanced MS Office Suite Proficiency
  • Resourceful Researching
  • Meeting Agendas and Minutes
  • Excel Spreadsheets
  • Office Procedures
  • Record Retrieval
  • Reimbursement Management
  • Data Input
  • Mail Management
  • Multi-Line Phone Proficiency
  • Data Communications
  • Clerical Support
  • Vendor Relations
  • Company Event Coordination
  • Special Event Projects
  • Event Calendar Management
  • Team Support
  • Meeting Arrangements
  • Executive Travel
  • Business Writing
  • Calendar Maintenance
  • Expenditures Oversight
  • Material Preparation
  • Workflow Improvements
  • Reservation Coordination
  • Planning Travel Itineraries
  • Assigning Projects
  • Operating Procedures
Work History
Senior Executive Administrative Assistant, 01/2006 - Current
Bristow Group, Inc. Houma, LA,
  • Organizes flow of work by reviewing correspondence and determining the importance before distributing to executive, answer questions and furnish information to keep executive’s time free of minor detail work
  • Schedule and maintain heavy calendar of meetings and events for executives
  • Maintain effective and accurate filing systems that provide quick reference to database of records, ex
  • Staff personnel records, time sheets, audits files at specific intervals by identify and purging outdated or unnecessary items, and ensure confidentiality of records
  • Working with the following systems: Concur Expense & Travel, Ariba Buyer, SAP, CREST, StarCite, InMagic Archival Database System and ArtSystem for Corporate Art Collection
  • Reconciles invoices and maintains current expense and balance records against budgeted dollars for statistical and financial findings that show the department’s accomplishments, productivity levels, operating costs
  • Prepare travel arrangements, meeting and events itineraries
  • Serves as backup receptionist
  • Assist in research and special projects
  • Maintain and prepare inventory documents (for office supplies and Corporate Art Collection)
  • Maintained thorough product knowledge of credit union products and services.
  • Used advanced software to prepare documents, reports and presentations.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Created expense reports, budgets and filing systems for management team.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Organized and coordinated conferences and monthly meetings.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Organized envelopes, postage and mail correspondence for staff and leadership.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Facilitated training and onboarding for incoming office staff.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Developed and maintained automated alert systems for important deadlines.
  • Took notes and dictation at meetings.
  • Coordinated events and worked on ad hoc projects.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Worked with clients to effectively plan and coordinate logistics for special projects and events.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Answered high volume of phone calls and email inquiries.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Filed paperwork and organized computer-based information.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Screened personal and business calls and directed to appropriate party.
  • Handled incoming and outgoing mail, email and faxes.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Managed and reviewed filing and office systems.
  • Created and managed office systems to efficiently deal with documentation.
  • Worked with senior management to initiate new projects and assist in various processes.
Executive Development, Human Resource Assistant, receptionist, 06/2005 - 12/2005
NYC Department Of Citywide Administrative Services, Metropolitan College Of New York City, STATE,
  • Scheduled and maintained a calendar of educational events to reflect program activities
  • Prepared meeting agendas, briefing materials, presentations and technical assignments
  • Assisted in conducting orientation and training programs of new managers
  • Literature reviews and recommendations
  • Updated and maintained executive leadership database and files
  • Served as backup
Contingent Legal Administrative Assistant, 03/2004 - 06/2005
American International Group, Inc, AIG City, STATE,
  • Heavy document management and maintained archiving systems
  • Arrangements for signature of legal documents, ex
  • Notarization and consularization of documents
  • Prepared and process outside counsel retention forms
  • Processed legal invoices for payment
  • Maintained litigation calendar along with all hearing dates
Education
Associates of Science: Business Administration, Expected in
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GPA:
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GPA:
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Bachelor of Arts: Business Administration, Expected in 12/2005
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Metropolitan College of New York - New York, NY,
GPA:
Status -
Accomplishments
  • WIBO Volunteer Lecturer in Small Business Planning, and Operations Management
  • WIBO Curriculum Development Committee Member – Next Level Up Entrepreneurship Program XXX2 - XXX3 Williamsburg High School for Architecture & Design PTA President, July, XXX3- June, XXX4
  • Williamsburg High School for Architecture & Design Parent Presidents’ School Council Member, January, XXX3 – June, XXX5
  • Landmark Assistant Program - Production Supervisor Present
  • AIG Employee Volunteer Present
  • Academy of Management Peer Reviewer Present
Affiliations
Academy of Management Member Member of Center for Management & Entrepreneurship Research Hub at Phoenix University Member of Center for Workplace Diversity Research Hub at Phoenix University Who’s Who of Management Professionals Who’s Who of Historical Society International Honor Society- Phi Theta Kappa Metropolitan College of New York Leadership and Mentoring Club Toast Masters International International Association of Administrative Professionals (IAAP) Volunteer Services MCNY Mentor for Adults returning to school

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Resume Overview

School Attended

  • Metropolitan College of New York

Job Titles Held:

  • Senior Executive Administrative Assistant
  • Executive Development, Human Resource Assistant, receptionist
  • Contingent Legal Administrative Assistant

Degrees

  • Associates of Science
  • Bachelor of Arts

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