A+, AD, Apache, cash management, hardware, computer operations, consumer electronics, Cost Analysis, CSS, Client, Clients, customer relations, customer service, databases, delivery, diagnosis, documentation, e-mail, fluent in English, French, functional, help desk, IDs, Information Security, inventory management, inventory, inventory control, Java Script, Leadership, Team Lead, Magic, Mainframe, Managing, Market, access, MCP, MS Office 9, MS Office, office, Windows 9, 2000, Windows XP, Management Information Systems, Enterprise, Network, Networking, operating systems, organizational, PCI, performance management, peripherals, policies, programming, Project Management, quality, record keeping, reporting, research, retail, sales, SLA, SOP, Spanish, SQL, strategic, Desktop Support, time management, Troubleshoot, Troubleshooting, Vision, Vista, Windows Server