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Senior EBay Listing Associate and Supervisor Resume Example

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SENIOR EBAY LISTING ASSOCIATE AND SUPERVISOR
Summary

Ambitious student pursuing BS degree in Criminal Justice eager to contribute developed knowledge in administrative assistant role. Skilled in communications and possess exemplary computer skills in office settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Results-focused Criminal Justice professional with strength in writing reports and reviews using proper grammar, punctuation, and syntax. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Mentoring and coaching
  • Issue and conflict resolution
  • First Aid/CPR
  • Planning and coordination
  • Administrative support
  • Inventory management
  • Team building
  • Communications
  • Organization
  • Supervision
  • Problem resolution
  • Team management
  • Customer service
Experience
Senior EBay Listing Associate and Supervisor
Charlotte, NCPerry's Diamonds and Estate Jewelry/Mar 2004 to Jun 2016
  • Supervised and trained eBay listing associates to accurately describe and photograph estate jewelry and collectibles to be listed and sold on eBay.
  • Aimed to provide exceptional service, driving retention, and satisfaction in order to maintain an exemplary buying experience to encourage repeat business.
  • Met with each associate to establish realistic daily listing goals.
  • Monitored daily progress of associates in order to achieve optimum performance and progress.
Flight Attendant
Charlotte, NCAmerican Airlines/Jul 1981 to May 2007
  • Politely greeted incoming passengers and provided direction to seat locations to facilitate boarding process.
  • Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment.
  • Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times.
  • Promoted efficient use of storage space by instructing passengers on best methods for stowing luggage in overhead compartments and under seats.
  • Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
  • Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays.
  • Followed safety, passenger and supply pre-flight checklists.
  • Offered answers to passengers' questions and resolved issues that arose during flights.
  • Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
  • Dealt with mechanical and passenger emergencies according to standards.
  • Handed out headphones, blankets and other items to passengers as requested.
  • Kept cabin neat, clean and professional in appearance.
  • Restocked and organized food, beverage and passenger items inventory.
  • Helped guests locate seats and stow luggage in the appropriate locations.
  • Managed the refreshments cart at scheduled intervals to give passengers food and beverages.
  • Served beverages and food items and provided key information about offerings to passengers during flights.
  • Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
Assistant Banking Officer
Columbus, GAColumbus Bank and Trust Company/Jul 1977 to Jul 1981
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Bank Teller
Columbus, GAColumbus Bank and Trust Company/Dec 1968 to Jun 1977
  • Verified amounts and integrity of every check or funds transfer.
  • Processed numerous customer transactions hourly while demonstrating extreme attention to detail.
  • Counted thousands of dollars in daily funds with manual methods.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Warmly welcomed customers and offered pleasant service during entire transaction.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Reconciled cash and checks against computer records at end of shift.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Responded and assisted customers with account inquiries and updates.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
Education and Training
Bachelor of Science: Criminal JusticeColumbus State UniversityExpected in Dec 2020Columbus, GA
Graduate Gemologist: GemologyGemological Institute of AmericaJan 2011Carlsbad, CA
Bachelor of Arts: English Language And LiteratureColumbus College (Columbus State UniversityJun 1972Columbus, GA
Activities and Honors
  • Member, Alumni Association, Columbus State University
  • Treasurer, Baker High School Alumni Association, Columbus, GA
  • Member, Major Peter Fields Chapter, Georgia State Society, National Society Colonial Dames XVII Century
  • Member, National Society, Daughters of the American Colonists
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Resume Overview

Companies Worked For:

  • Perry's Diamonds and Estate Jewelry
  • American Airlines
  • Columbus Bank and Trust Company

School Attended

  • Columbus State University
  • Gemological Institute of America
  • Columbus College (Columbus State University

Job Titles Held:

  • Senior EBay Listing Associate and Supervisor
  • Flight Attendant
  • Assistant Banking Officer
  • Bank Teller

Degrees

  • Bachelor of Science : Criminal Justice
    Graduate Gemologist : Gemology
    Bachelor of Arts : English Language And Literature

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