Senior Credit Analyst Resume Example
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SENIOR CREDIT ANALYST
Summary
Dynamic and highly qualified Credit Analyst with extensive knowledge of accounting principles, credit/collections, resolving delinquent accounts, negotiating account adjustments and mediating customers' concerns.
Highlights
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Accomplishments
- Promoted twice within 5 years based on outstanding performance evaluations
- Saved in excess of $150,000 in charge-backs
- Collected $600 million of $700 from OEM customer
- Researched and resolved billing problems that had been previously missed.
Experience
Senior Credit Analyst
March 2008 to CurrentElement Fleet Management Corp. － Seattle , WA
March 2008 to CurrentElement Fleet Management Corp. － Seattle , WA
- Manage a portfolio of over 800 accounts.
- Maintain close working relationships with the respective General Sales Managers so that proper interpretation of the commercial objectives of the company can be translated into appropriate and effective credit policy.
- Make credit decisions on behalf of the assigned branches in accordance with, and up to the level of authority granted by the corporate credit policies and procedures.
- Evaluate the credit quality of high-exposure and/or high-risk customers using qualitative and quantitative research.
- Analyze credit risk factors such as income growth, quality of management, market share and potential industry risks.
- Employ a variety of risk assessment tools to compare items such as liquidity, profitability, credit history and cash with companies of same industry, size, and geographic location.
- Work closely with third party collection agencies and/or outside attorneys to ensure maximum recoveries.
- Ensure all Bad Debt write offs are properly documented to comply with corporate policies.
- Properly document and perform all duties associated with bankrupt accounts.
Credit Analyst
October 2005 to June 2007Midwestone Financial Group, Inc. － Any Midwestone Bank Location In Iowa , IA
October 2005 to June 2007Midwestone Financial Group, Inc. － Any Midwestone Bank Location In Iowa , IA
- Managed Accounts Receivable exposure of very high maintenance accounts with A/R monthly average balances of over $8 million.
- Was responsible for keeping past due balances to a minimum, maximizing DSO. Minimized Bad Debt write-offs by close follow-up and successful resolution of aging past due buckets.
- Responsible for 30+ National accounts with sub accounts of over 2000 customers.
- Prepared reports for management, utilizing Excel and Crystal reports, by supporting individual team goals to help reach metric requirements for department, while adding value to the organization's bottom line value "Make every customer profitable."
- Maintained optimum receivable standards averaging 90% current balances, with most of the past due in the more current buckets.
Senior Credit Associate
October 2003 to October 2005Keybank National Association － For Those Who Work At Home , MI
October 2003 to October 2005Keybank National Association － For Those Who Work At Home , MI
- Trained Associates in the areas of company software and procedures
- Managed accounts receivable portfolio consisting of over 500 high maintenance key accounts
- Contacted customers with delinquent accounts and initiated appropriate collection activity to bring accounts to current status.
- Controlled customers' credit lines, approved and released customers' orders.
- Processed bad debt write-off, recoveries and accounts that were placed for third party collections.
- Prepared monthly and weekly reports for management using Excel
- Researched and resolved cash application issues
- Determined validity of deductions in order to recommend issuance of credit.
Accounts Receivable Manager
April 1996 to August 2003F45 Training － Austin , TX
April 1996 to August 2003F45 Training － Austin , TX
- Staffed, managed and motivated a team of 4 non-exempt employees. Set problem resolution goals for individual team member and monitored performance against these objectives. Prepared team member's performance appraisals, subject to CFO's approval.
- Coordinated or provided training for direct reports. Organized/facilitated weekly staff meetings with reports. Conducted regular one-on-one meetings with direct reports to review progress and set objectives
- Assisted team members with resolution of customer issues and more complex problems, including visits to customer locations as needed.
- Summarized and analyzed reports, prepared with Excel and Oracle, and other statistical data for inclusion in the management reports.
- Evaluated credit applications and established customer credit lines. Assisted with resolution of problem accounts. Responsible for 1st level approval for credits, adjustments, and refunds.
- Developed and maintained solid working relationships with customers (leading to faster collection efforts). Reviewed, released and put customers on credit hold status.
- Negotiated collection schedules with delinquent customers
- Responsible for ensuring excellent customer service was delivered to all internal/external customers at all times. Saved in excess of $150,000 in charge-backs by reviewing customer purchase orders for freight terms, quantity variances and prices. Also analyzed charge-back issues, saving over $1 million in duplicated charge-backs
- Collected $600 million of $700 million from OEM customer - Dell, Texas. Reduced accounts-receivable aging to below 1% in 90 days. Decreased bad debt to below 1/2 %.
- Personally responsible for all AMI's OEM customers and for California State sales tax audit.
- Communicated with international customers (e.g., Dell Ireland-Asia-Pacific, and IBM Ireland) relative to purchase orders, disputes and collections
Credit Analyst
January 1989 to February 1995Midwestone Financial Group, Inc. － Minneapolis , MN
January 1989 to February 1995Midwestone Financial Group, Inc. － Minneapolis , MN
- Analyzed financials of potential and existing customers with decision making authority for establishing and allocating credit limits, terms and conditions.
- Prepared monthly reports relative to loss accruals, receivable and cash flow.
- Served as liaison between Sales and Customer Service to reconcile customer account disputes and ensure account retention
- Was responsible for collecting all cash forecasted for the month.
- Instrumental in achieving a 12% reduction in DSO, which resulted in a $500K investment savings.
- Promoted twice within 5 years based on outstanding performance evaluations
Education
CBA : Accounting/Credit, 2007NATIONAL ASSOCIATION OF CREDIT MANAGEMENT － City, State, US
NATIONAL ASSOCIATION OF CREDIT MANAGEMENT (NACM) - Atlanta, GA Credit Business Associate Certification (CBA)
Bachelor of Science : ManagementNEW YORK INSTITUTE OF TECHNOLOGY － City, State, USA
Certificate : Credit ands CollectionDUN & BRAD STREET － City, State, USA
Certificate : Credit and Financial Analysis 1 & llDUN & BRADSTREET － City, State, USA
Ceertificate : Supervisory SkillsDUN & BRADSTREET － City, State, USA
Technical Certificate of Credit : Office Accounting Specialist, 2009GWINNETT TECHNICAL COLLEGE － City, State, USA
City, State
Technical Certificate of Credit : Computer Accounting Specialist, 2009GWINNETT TECHNICAL COLLEGE － City, State, USA
Associate : Computerized Accounting, 2010GWINNETT TECHNICAL COLLEGE － City, State, USA
Literature left to be taken to complete degree.
Affiliations
- NATIONAL ASSOCIATION OF CREDIT MANAGEMENT (NACM) - Atlanta, GA
- NATIONAL ASSOCIATION OF FEMALE EXECUTIVES (NAFE)
Certifications
CBA (Certificate of Completion)
Skills
- Credit/Collections, Cash adjustments
- Customer Service
- Excel, Infinium, Lotus Notes, MS Word, Outlook, Unify
- Infinium, Lotus Notes, Microsoft Excel
- Problem Resolution
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Resume Overview
School Attended
- NATIONAL ASSOCIATION OF CREDIT MANAGEMENT
- NEW YORK INSTITUTE OF TECHNOLOGY
- DUN & BRAD STREET
- DUN & BRADSTREET
- GWINNETT TECHNICAL COLLEGE
Job Titles Held:
- Senior Credit Analyst
- Credit Analyst
- Senior Credit Associate
- Accounts Receivable Manager
Degrees
- CBA : Accounting/Credit , 2007
Bachelor of Science : Management
Certificate : Credit ands Collection
Certificate : Credit and Financial Analysis 1 & ll
Ceertificate : Supervisory Skills
Technical Certificate of Credit : Office Accounting Specialist , 2009
Technical Certificate of Credit : Computer Accounting Specialist , 2009
Associate : Computerized Accounting , 2010
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