senior computer operator resume example with 17+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Over 5 years’ experience as a computer systems operator, providing a variety of services, including: Computer operations support, system monitoring, application troubleshooting and reporting.
  • Proficiency in computers: Knowledge of hardware, operating systems.
  • Assessed problems of systems by studying error signals and messages.
  • Recognized and diagnosed hardware and software failures while performing troubleshooting.
  • Solved minor/major issues related to hardware and computer peripherals.
Education and Training
CLEVELAND STATE UNIVERSITY Cleveland, Ohio Expected in B.B.A : Business Administration Management - GPA : Business Administration Management
, Expected in 2004 Labor Relations Coursework (+118 cr hrs) : - GPA :
LAKELAND COMMUNITY COLLEGE Mentor, Ohio Expected in March 1997 Associate of Applied Science Degree : Criminal Justice and Security/Loss Prevention - GPA : Criminal Justice and Security/Loss Prevention Awarded Community College Scholarship, Spring Semester 1996, Dean's List
Sonora Quest Laboratories - Senior Computer Operator
Chandler, AZ, 2016 - 03/2017
  • Monitor and support the IBM z/OS mainframe computer system and determine whether it and the associated hardware and software are properly functioning; analyzes potential problems.
  • Determine problems and ensures that they are resolved in a timely, accurate manner.
  • Worked with Technical Support, Change Management, Production Control, Systems Development and clientele to provide quality computer services.
Northrop Grumman - Data Center Resource Operations Support
Buffalo, NY, 07/2012 - 2013
Physical tape to VTS conversion project: Included physical conversion and destruction of approximately 97,000 tapes.         
Provide first level support for day-to-day operations of the data center, to include monitoring batch processing, system activity.         ∙  
Supported DCO personnel as needed for backup power generation systems and cooling systems.   
Eaton Corporation For Randstad Technologies - Computer Operations Analyst
City, STATE, 11/2011 - 11/2015
  • Control operations, monitor, troubleshoot and provide incident situation management for Mainframe operations and file transfers as part of a 24x7x365 Team.
  • Responsibilities: Utilize system and network tools to watch for interruptions in service.
  • Take predetermined, diagnostic or remedial action where defined.
  • Contact the appropriate second level support team to respond within SLA timeframe.
Eaton Corporation For Spherion Technology - Lead Tape and Print Operator / Supervisor
City, STATE, 2000 - 11/2011
  • Maintain daily tape backups for the following systems:.
  • IBM Mainframe, AS 400, VAX, Unix (servers and StorageTek silo), and CMS server.
  • Monitor all queues related to IBM Mainframe (Vista and Classic).
  • Respond to all outstanding tape volser requests as related to the IBM Mainframe.
  • Familiar with the following IBM printers: 3160 Laser, InfoPrint 2170, and 1220 Color.
  • Responsible for all outstanding print jobs as required for four internal network printers.
  • Responsible for all print production as related to employee payroll, salary and pension.
  • RSA Secure-ID Keyfob administrator.
  • Assign keyfobs to employees and contractors from the Secure-ID and RSA databases.
  • Ship via Federal Express Priority Worldwide.
  • Process incoming returned keyfobs for possible recirculation.
  • Maintain inventories.

Software Packages:CA7,CA11,TSO,JES2,Control-M,Mainframe JCL,What's Up Gold,Solar Winds,VM Client,MQ Series, (Citrix server)Foreseer Power Management Software,AS400 monitoring tools, Remedy Incident Management Software,CMA Print Spool, HPOM, Gasper, Stratus, SCOM  

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Resume Overview

School Attended


Job Titles Held:

  • Senior Computer Operator
  • Data Center Resource Operations Support
  • Computer Operations Analyst
  • Lead Tape and Print Operator / Supervisor


  • B.B.A
  • Labor Relations Coursework (+118 cr hrs)
  • Associate of Applied Science Degree

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