Highly skilled and self-sufficient professional with more than 8 years of experience in Healthcare IT. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing the organization. Ready to leverage wide-ranging talents and skills to effectively troubleshoot and resolve application issues and offer solutions for business needs working in a high paced patient-centric medical environment.
Project Management Institute:
o Sept 12, 2020 – Sept 11, 2025
o Microsoft Office Suites, Auto CAD, Geographic Information Systems, Programming in C++, Adobe Photoshop, Meditech, Allscripts Products, Nuance Dragon Dictation, SSMS (SQL), HL7Spy, SSIS, PowerBI, & Digital Workplace
o Test various applications and workflows as needed to ensure functionality
o Work with Automated Testing team to create and maintain automated testing script
o Including Allscripts Touchworks, Allscripts Prenatal Module, Medflow, & Encite
o Enrolled providers in EPCS
o Trained on ancillary applications: Ambulatory Scan, Dragon, Breevy, PatientKeeper, VDI
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