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senior cas training coordinator resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Hardworking Senior Clinical Applications Training Coordinator well-versed in handling all Pre and Post-Sales support functions and managing communication between trainers, sales teams, and participants. Skilled in identifying areas of focus. Offering 8 years of related experience in Peripheral IV Access Devices, Medical Disposable Products, and Radiology Capital Equipment (Cardiac Monitors and IV Infusion Pumps); in addition to 10 years of Pediatric ER experience. Authoritative and clear communicator with a charismatic style and insightful approach. Pursuing new professional Clinical Education opportunities with room for advancement.

Skills
  • Leadership
  • Planning and Coordination
  • Training material development
  • Product education and implementation
  • Technical and Clinical Troubleshooting
  • Adverse Event Reporting and Customer Site Follow-up
  • Flexible and Adaptable
  • Presentation skills
  • Verbal and written communication
  • Employee coaching and training
  • Schedule Management
  • Medical Device and Peripheral IV Education
  • Trauma ER Nursing Background
  • End-User Training
  • Ability To Use Discretion
  • Education Programs
  • Patient and Product Safety
  • Process Improvements
  • Clinical Skills
  • Ability To Prioritize
Work History
Senior CAS Training Coordinator, 06/2018 - Current
Hologic Hershey, PA,
  • Coordinated Clinical Education for all United States based IRadimed customers on two MRI compatible medical device product lines (MRidium 3860 Infusion Pump System and 3880 Patient Monitor System).
  • Supported product launch of 3880 Patient Care MRI Monitor system in October 2017.
  • Provided on-site and virtual Clinical support as Senior CAS for IRadimed’s MRI compatible Patient Monitor while ensuring optimum product performance and customer satisfaction.
  • Assisted IRadimed's Sales Team with Pre-sales product evaluations and trials and Post-sale follow-up visits virtually and on-site.
  • Conducted Product and education presentations.
  • Compiled training handbook and related course material for new Clinical Applications and Sales Team members.
  • Mentored new Clinical Applications Specialists while also providing ongoing training for Clinical Applications and Sales teams.
  • Created training material, support tools, and written tests for customers.
  • Knowledgeable in all Microsoft Office Applications and Sales Force Software.
Clinical Applications Specialist, 02/2015 - 06/2018
Orange County Ca 92626, CA,
  • Specialized clinical educator for world’s only 100% MRI compatible IV Infusion Pump System and Patient Care Monitor.
  • Supported early-stage and post-sales activities with product demonstrations, installation, and customer training.
  • Conducted product training and application support in on-site hospital and Veterinary settings for healthcare professionals.
  • Provided technical and on call support to telephone and email inquiries in addition to support required for procedures, reprogramming, troubleshooting, follow-up education, etc.
  • Helped drive additional customer sales.
  • Documented customer contacts and product actions in customer relationship management system .
  • Traveled domestically and coordinated personal travel arrangements.
Staff Nurse, 08/2005 - 06/2015
Mclaren Health Care Bay City, MI,
  • Registered Nurse in large urban Level One Pediatric Trauma Center.
  • Charge nurse that directed patient care activities and provided guidance to staff nurse while delegating assignments and providing treatment.
  • Coordinated with physicians to perform bedside procedures and conscious sedation.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Trained new nurses and paramedics in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Collaborated with all hospital departments to ensure patient safety, satisfaction, and increase throughput times.
  • Experienced with central and peripheral vascular lines, IV infusion pumps, "Level 1" Rapid Infuser, sexual assault evidence collection, cardio-version, cardiac Defibrillation, airway management, chest tubes, wound and ostomy care, NG tubes, and foley catheters.
  • Managed nursing staff schedule.
Education Consultant, 04/2012 - 01/2015
SMITH MEDICAL, POWERED BY NOVASYTE City, STATE,
  • Provided product training and installation support to rural and urban hospitals nationwide representing Smith Medical Peripheral IV Catheter and Sharps Safety divisions.
  • Provided clinical support and sales assistance for multiple regional Sales teams during Pre and Post-sale product conversions.
  • Developed communication tracking tool to collect data and document detailed feedback on customer responses to products being implemented.
  • Provided clinical field support via follow-up site visits to optimize product utilization and customer satisfaction.
  • Adhered to travel and expense policies.
Education
Bachelor of Science: Nursing, Expected in 08/2005
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UNIVERSITY OF MISSOURI- ST. LOUIS - Saint Louis, MO,
GPA:
Status -
Bachelor of Science: Health Information Management, Expected in 05/2004
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SAINT LOUIS UNIVERSITY - Saint Louis, MO,
GPA:
Status -
Certifications
  • Registered Nurse - Missouri State Board of Nursing
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Resume Overview

School Attended

  • UNIVERSITY OF MISSOURI- ST. LOUIS
  • SAINT LOUIS UNIVERSITY

Job Titles Held:

  • Senior CAS Training Coordinator
  • Clinical Applications Specialist
  • Staff Nurse
  • Education Consultant

Degrees

  • Bachelor of Science
  • Bachelor of Science

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