Senior Business Systems Analyst / Product Owner Resume Example

Project(s): DHHS, Health Resources and Services Administration -Compliance Management Tool (HRSA-CMT).

• Worked closely with customers / consumers to gather, analyze, and evaluate business requirements.
• Defined, developed and configured system builds that validates the expected outcome of a given release.
• Consistently developed, managed, groomed and prioritized products backlogs set for a given release / build.
• Worked with Subject Matter Experts to research and analyze various upstream data sources to define appropriate data onboarding guides.
• Documented requirements in forms of either business requirement documents / functional specifications or user stories.
• Collaborated with project manager and product owners in prioritizing requirements.
• Worked with developers in data modeling and source-to-target mapping.
• Supported QA team in defining end-to-end UAT scenarios.
• Acted as a Configuration Manager (CM) for HRSA-CMT in compliance with CMMI Level 3.
• Gathered and analyzed requirements whilst formulating a professional relationship with stakeholders.
• Conducted elicitation workshop / JAD session and liaison with stakeholders both internally and externally (in-person and conferencing).
• Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.
• Documented process flows and developed requirements for functional improvements and enhancements.
• Translated Business Requirement Documents (BRD) into System Requirement Specifications (SyRS).
• Wrote and developed Use Cases, Product Backlog (PBI), Sprint Backlog (SPI), Sprint Release Strategies and Burn-down Charts.
• Wrote and analyzed test cases, test strategies, technical requirement documents, workflows and processes.
• Identified process boundaries and determined opportunities to automate processes and functions.
• Elicited stakeholder feedback and input through interviews and surveys.

Project(s): Expense Reporting Solutions for International Monetary Fund (IMF).

• Analyzed customer's needs, and determined requirements to anticipate and resolve issues and find solutions by means of automated systems.
• Facilitated interviews with end users to capture user requirements, business procedures, and identify system requirements.
• Participated in JAD sessions with project stakeholders across 3 continents to define business requirements for various system redesigns.
• Coordinated and/or modified user requirements in terms of existing and projected computer capacity and capabilities.
• Participated in testing current systems to benchmark against newer redesigned systems.
• Worked with product owners to gather, document, analyze, and evaluate business requirements.
• Worked as a data analyst to analyze various sales and marketing data sources organization-wide.
• Documented source-to-target mapping and data flow for the solution.
• Worked as a report analyst to develop BI report templates in Power View.
• Supported QA team in defining end-to-end UAT scenarios.
• Often represents the user community, contributes ideas for system improvements and assists with requirements.

Project(s): Health Providers Compliance Solutions (HPCS) & Register Management System (RMS).

• Successfully facilitated interviews and conducted JAD session to gather requirements.
• Elicited business requirements from Subject Matter Experts for implementation of new drug testing web base application for newly acquired international division.
• Performed User Acceptance Testing (UAT) to assess benchmark against newer redesigned systems.
• Managed the solution selections in the decision-making processes and provide the necessary information to ensure that the stakeholders make the most informed decisions.
• Performed feasibility, adaptability and risk analysis to identify the business critical areas from the user's perspective.
• Was responsible for eliciting, analyzing, and documenting business requirements and business rules from stakeholders.
• Worked closely with the Business Partner and Business Subject Matter Expert(s) in the definition, testing, implementation, and support of functional requirements.
• Solicited requirements using a variety of requirements elicitation techniques such as interviews, focus groups, surveys, workshops etc., and choose the right technique for different elicitation situations.
• Developed metrics used to determine inefficiencies and areas for improvement.
• Elicited stakeholder feedback and input through interviews and surveys.
  

Project(s): Benefit Application Processing System - Migration to J2EE architecture.

• Participated in Joint Application Development (JAD) sessions with project stakeholders to capture business rules, processes and system requirements for Benefit Application Processing System (BAPS).
• Gathered and documented the architectural plans for migrating fund processing system from a legacy platform to J2EE architecture.
• Conducted frequent meetings to interview business users, subject matter experts (SME) to gather and document business needs and translate them into Functional Requirement Document (FRD).
• Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Specification (FRS), Business Requirements Document (BRD), Use Cases, GUI, Screen and Interface Designs.
• Utilized Rational Unified Process (RUP) for streamlining the team's development activities.
• Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Assisted in developing Test Plans, Test Cases and Test Scripts; and participated in User Acceptance Testing (UAT).
• Elicited stakeholder feedback and input through interviews and surveys.