Senior Business Operations Analyst resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

C-Suite executive with over 20 years of experience managing high level corporate operations. Articulate communicator, capable of building lasting relationships with senior management of clients, partners, and vendors in profit, government, and not-for-profits. Has provided legal and advice to 50+ clients in 8 industries, with specific expertise in international trade and labor markets, U.S. and multilateral trade agreements, and state-level international economic relations, specifically investment and exports. Keen support of business growth by leveraging intelligence assets to predict and reveal optimal business strategies. Experienced at conducting compliance monitoring for operational processes, reviewing, and assessing data for compliance and implementing compliance plans for efficiency and transparency. Dr. Claire has proven ability to strategically adapt policies and procedures to meet ever-changing regulatory requirements. Possesses strong analytical, collaborative, and decisive leadership skills. Fluent in Japanese, German, and French. Basic Mandarin.

  • Competitive Intelligence.
  • Intellectual Property Infringement.
  • Research Analysis.
  • Risk Assessment.
  • Government Relations and Public Policy.
  • International Investment Analysis.
  • Critical Thinking.
  • Strategic Alliances and Partnerships.
  • Market and Sector.
  • DevOps Integration.
  • Trend Monitoring.
  • Database Management.
Work History
Senior Business Operations Analyst, 01/2013 to Current
Dish Network CorporationWah, NE,
  • Prepares variety of different written communications, reports and documents.
  • Resolves conflicts and negotiates mutually beneficial agreements between parties.
  • Implements cost-saving initiatives that address long-standing problems.
  • Actively listens to customers' requests, confirming full understanding before addressing concerns.
  • Uses Microsoft Word and other software tools to create documents and other communications.
  • Drafts strategic business intelligence roadmaps, complete with data governance policies and tactical information safeguards.
  • Integrates BI assets into customer relationship management tasks, improving service personnel's available intelligence.
  • Maintains proficiency with latest database technologies.
  • Responds to specific BI requests from personnel, creating data packets with requested information in easily understandable formats.
  • Provides operational support.
  • Reviews files, records and other documents to obtain business information and key data informing responses to development requests.
  • Optimizes system and platform performance capabilities in most efficient, practical way possible.
  • Researches and compiles tailored monthly analytics and reports for senior management.
  • Maps current business and operational processes and recommends areas for improvement.
Legal and Economic Expert, 01/2005 to Current
Gerson Lehrman Group (GLG)City, STATE,
  • Minimizes risk exposure through careful advice on business operations and strategic plans.
  • Apprises clients of potential risks and costs associated with each course of action.
  • Interprets laws, rulings and regulations for Gerson Lehrman Group clients vis-a-vis FDI investment.
  • Advises clients on legal matters pertaining to FDI and money laundering issues within the Asia Pacific Rim and the Middle East.
  • Explains available courses of action and possible repercussions of cases to clients.
Legal, Economic, and Regulatory Expert, 05/2000 to 12/2012
Independent ConsultantCity, STATE,
  • Evaluated databases containing 20 million documents of financial data in order to identify and analyze potential money laundering activities.
  • Reviewed the Bank Secrecy Act and other regulatory filings by financial institutions, including Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs).
  • Conducted regulatory, intelligence, and compliance research in support of possible civil enforcement actions.
  • Gathered supporting information from financial regulators, financial institutions, law enforcement, and other areas to evaluate and to make a determination of enforcement actions.
  • Leveraged analytical and writing expertise to draft for review complex legal memoranda and other documents to support enforcement actions, including Patriot Act Section 311 actions and administrative actions, such as geographic targeting orders.
  • Served as point person to update high-volume database, ensuring information was current for litigation.
  • Expert witness preparation including the maintenance of detailed documentation for internal and external audit exams and the review and analysis of this documentation for complex litigation involving Asian and European investment banking institutions, high-tech, electrical engineering, medical devices, semiconductor, and, telecommunication clients.

Global Trade Intern, 01/1995 to 12/1998
US Consulate Osaka-Kobe JapanCity, STATE,
  • Provided research, strategic planning and new business development expertise targeting Japanese, Korean, and Chinese market channels.
  • Formed strategic partnerships and alliances, and served as a liaison to the American Chamber of Commerce.
  • Managed public relations activities.
  • Monitored competitive performance and compliance of high-profile companies. Further responsibilities included:
  • Documenting and ensuring compliance with all policies and procedures;
  • Adapting internal policies and procedures to meet new or changing regulatory requirements.
  • Minimizing investment risk through quality compliance, due diligence, governance, and market research.
  • Recommending approximately 20 investments after conducting in-depth country analysis.
  • Developing and executing on strategic plans for community organizing and maintaining relationships with relevant policy stakeholder groups, including think tanks, advocacy organizations, trade associations, thought leaders, and interest groups.
  • Advancing US State Department’s public policy priorities within the broad Japanese community and provided feedback to third-party groups on their policy efforts.
  • Representing US State Department’s public policy to external policy stakeholders at events, conferences, coalition meetings, and in working groups.
  • Helping set up and preparing US State Department’s executives for meetings, speeches, and public appearances involving third-party policy groups and community organizations.
  • Supporting high-ranking government official visits and other events.
  • Handling large workloads meeting strict deadlines with minimal supervision.
  • Discerning and creatively solving complex, cross-functional operational issues, often unique to each project.
  • Assembling and mobilizing large governmental and non-profit teams to execute on project objectives.
  • Refining best practices for cross-functional program management.
  • Working within the Commercial Attache’s team to increase visibility and to facilitate FDI into Japan, Korea, and China.
LL.M. Certificate in IP Law And Technology: Law, Expected in 08/2014
University of California Berkeley Law School - Berkeley,

Performed the role of sub-editor for the Berkeley Law International Law Journal and Berkeley Law Technology Journal. Participated as a judge in the 15th Annual National Trial Advocacy Competition (2014) held at Stanford University Law School.

JD, LL.M., LL.D.: International Economic and Investment Law, Expected in 1998
Osaka University - School of Law And Politics - Osaka, Japan,

Honor: Ministry of Education, Culture, Sports, Science and Technology (Japan) Legal Fellow (1991-1998).

GPA: 4.00. Specialization: FDI, global entry market strategies including M&A transactions, joint venture and leveraged buyouts. Supervisors: Junichi Eguchi and Yoshinori Matsuura.


100 Women in Finance board committee member; Stanford University Institute of Economic Policy Research donor; Kea New Zealand Global Business Network.

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Resume Overview

School Attended

  • University of California Berkeley Law School
  • Osaka University - School of Law And Politics

Job Titles Held:

  • Senior Business Operations Analyst
  • Legal and Economic Expert
  • Legal, Economic, and Regulatory Expert
  • Global Trade Intern


  • LL.M. Certificate in IP Law And Technology
  • JD, LL.M., LL.D.

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