Retain a Senior Business Analyst position with Format Solutions/Cargill.
Microsoft Office (Word, Access, Excel, PowerPoint, Outlook, Visio)
Team Foundation Server (TFS)
Agile and Scrum Training - Conscires Agile Practices
STRENGTHS FINDER TOP 5
Senior Business Analyst & Proxy Product OwnerFeb 2009 to Current Cargill, Inc Format Solutions － Fargo Hopkins, ND MN
Create solution designs across process, data, and technology that meet the requirements of internal stakeholders and commercial customers.adhering to relevant standards and principles, leveraging common tools and processes, and meeting cost/delivery objectives.
Made product decisions and groomed the backlog as the Proxy Product Owner.
Gather, analyze, and document software requirements for commercial business applications sold to external enterprises.
Create high level functional requirements, user stories, and very detailed use cases.
Facilitate requirements sessions with business stakeholders, subject matter experts, external customers, and the development team.
Scope, estimate, and manage projects from beginning to end.
Including budget, resource, and timeline management.
Meet with customers to ensure the project goals, requirements, timeline, and deliverables are met.
Customer Service ManagerNov 2006 to Nov 2008 Environment One Corporation － Albany, NY
Managed municipal projects worth over $8M annually.
Worked with Domestic & International distributors on all customer service issues.
Managed Customer Service Team.
Coordinated Professional Sales team & worked alongside Service, Sales Management, Finance, and Engineering.
Regional CoordinatorMar 2005 to Mar 2006 Coyne Textile Services － Syracuse, NY
Assisted Vice President in administrative management of plants and offices throughout the entire Northeast.
Assisted with recruiting, hiring, training and supervising office staff.
Coordinated Professional Sales team.
Created, managed, and taught new business processes.
Director of AdmissionsJun 2002 to Mar 2005 Fargo Catholic Schools Network － Fargo, ND
Managed student recruitment, admissions, and enrollment.
Implemented public relations and media relations plans.
Organized annual fund programs and campaigns.
Planned and coordinated fundraising and social events for current and potential donors.
Prepared promotional materials, advertising, newsletters and financial reports.
Sales & Marketing CoordinatorMar 1998 to Jun 2002 Global Electric Motorcars, LLC － Fargo, ND
Provided sales and marketing support to sales team and DaimlerChrysler dealer network, including account management and maintenance.
Conducted product, market, and competitor research and analysis.
Created sales and marketing plans, strategies and presentations.
Conducted cold calls and telemarketing, and generated sales leads.
Coordinated travel arrangements, major sales events and meetings, and represented company at various events and tradeshows.
Administrative AssistantSep 1995 to Mar 1998 DMS Health Group, Inc － Fargo, ND
Assisted Accounting, Marketing, Sales and Human Resources on various projects.
Assisted MRI, CT and Ultrasound Technicians with training and working material.
Customer Solutions RepresentativeAlbany, NY
Developed a strong industry background including business processes, supply chain, manufacturing, and nutrition and grain industries.
Worked with external dealers on orders, logistics, and issue resolution.
Managed daily logistics for multiple plants.
Worked daily with sales team, production, formulation, warehouse, credit, purchasing, and administration teams in different plants.
Managed relationships with vendors, dealers, and other CAN offices.
Bachelor of Science, Business Administration and Marketing2000North Dakota State University － Fargo, NDBusiness Administration and Marketing