senior business analyst contractor resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Profile

High-energy, confident professional with an infectious enthusiasm for technology. I have over 15 years in leading people. I also have over 10 years of experience in Business Analyst with an emphasis in Information Systems. A few of my particular strengths include bridging gaps among people through education and interpersonal relations, building and analyzing reports for C level executives. I have spent the past 4 years working with software developed teams implementing information systems and billing systems.

Technical Skills

Microsoft Project 2013 | SaaS | Adobe Acrobat Pro, PhotoShop, Illustrator, Lightroom | Microsoft SharePoint 2013 | WordPress Developer | SQL | Windows 8 | Microsoft Access 2013 | Mathematica 8 | MicroSoft Project Server | MicroSoft Office 2010, 2013, 365 - Advanced Excel, Word, PowerPoint, Outlook

Skill Highlights

Project Management: Including Six Sigma and Agile Project Management

Leadership / Relationship Building

Client and Vendor Account Management

Statistical and Mathematics Analysis

Public Speaking - 300 People

Document Creation: Financial and Specialized Ad Hoc Reports, Power Point Presentations, and etc.

P&L and Other Financial Analysis

Offshore Analysis

Reduction In Force (RIF) Specialist

Professional Experience
Senior Business Analyst - Contractor, 2015 - 04/2015
Middlesex Savings Bank Sherborn, MA,

Implementation of Micro Start-up Website - Ghastly or Great

Website Development: WordPress Development and UAT Testing

Gathered system requirements

SaaS Implementation

Statistical Trending using Microsoft Excel and Mathematica

Offshore technical recruiter and management

Created venture capital proposals

Created Adobe Files

Operations Manager - Senior Business Analyst, 08/2011 - 11/2014
Department Of Agriculture Canon City, CO,

Portfolio Manager of 80,000 + Assets

PMO Professional working daily with MS Project Server, ServiStream, and FieldScape portfolio software

Created Adobe PDF Files

SharePoint Administrator and Developer created and maintained customized Lists, WebParts and SP Sites

Governmental Policies and Procedure Analysis

P&L and Other Financial / Costing Analysis using SQL

SaaS Implementation - multiple projects

Spearheaded and developed 40 operations processes to drive compliance and revenue | 2011-2014

Project manager of technical systems development - Billing Systems

Statistical and Probability Trending using SQL

Document Creation: Meeting Agendas and minutes, Financial and Specialized Reports using SQL and MS Excel, Power Point Presentations, and etc.

UAT Testing | managed and participated

SharePoint Administrator and Developer - Using Microsoft SharePoint 2010

Chairman of Business Development captured $60 million in 2014 | Increase of 25% from 2013

Created, staffed and trained 3 divisions that grossed $3 million each / annually

Managed up to 45 Systems Analysts and 5 Assistant Managers (at-a-time)

Developed and co-developed 28 operation processes and manuals

Recruiting, Offshore Analysis, RIF, Reviews, Coaching and Training

Assistant Branch Manager, 06/2010 - 08/2011
US Bank City, STATE,

Responsible for organizing regional managers meetings: Agendas and meeting minutes, reports, financial rankings, new operational practices and etc.

Branch financial report analysis due bimonthly

Managed 7+ Bankers and teller operations

Streamlined in store operations resulting in increased sales production, payroll savings and higher customer satisfaction

Managed compliance of operational bank standards

Training and banker development.

Performance reviews, coaching and interviews.

Project Manager, 04/2006 - 03/2011
Hewlett Packard / Allegis Group City, STATE,

Retail and business product analysis

Market revenue goal setting

Document creation: Meeting Agendas and minutes, presentation and training materials,

Product event launch manager: quarterly events draw up to 300 businesses and consumers

Presenter for corporate, customer and trade show engagement events

Recognized as the Hewlett-Packard top performer from 1st quarter 2007 through 4th quarter 2009

Client / Customer Service advocate

95-% travel to client and 99% of the time unsupervised

Exceeded sales goals of $25 million by 10% in 2009 through the efforts of B2B and consumer sales

Retail Marketing Territory Manager, 2004 - 2008
National Vendor Services / Ready To Assemble City, STATE,

Represented over 500 home improvement products in Lowe’s Stores; such as Kohler brands and Sylvania

Manage and oversee POP placement and ordering

Travel 90%

Training retail employees

Analysis of sales goals

Product ordering to maintain inventory levels

Bachelor of Science: Business Management , Expected in 2015
University of Phoenix - ,
Status -

In the final stages of completing my degree in Business Management with a concentration in Information Systems.

Active Mentee in the Alumni Mentorship program.

: Finance and Mathematics , Expected in 2012
Metropolitan State University of Denver - Denver, Colorado
Status -

Financial Courses including Mathematics and Statistics (Transferred to UoP)

High School Diploma: , Expected in 1998
Horizon High School - Thornton, CO
Status -

French and American Sign Language


Basic Life Support Certification Exp. 2017

Cardiopulmonary Resuscitation, AED and First Aid

Medical Coding and Billing ICD-10 and ICD-9 Certification

Professional Affiliations

International Institute of Business Analysis

University of Phoenix Alumni Mentor program

Colorado Coalition for Breast Cancer - Member

Historic Denver - Member

Every Creature Counts - Volunteer

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Resume Overview

School Attended

  • University of Phoenix
  • Metropolitan State University of Denver
  • Horizon High School

Job Titles Held:

  • Senior Business Analyst - Contractor
  • Operations Manager - Senior Business Analyst
  • Assistant Branch Manager
  • Project Manager
  • Retail Marketing Territory Manager


  • Bachelor of Science
  • High School Diploma

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