Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Perceptive Senior Financial Analyst with 31 years driving successful business processes for Healthcare industry. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.

  • Business/Financial Planning
  • Financial analysis
  • Forecasting and Planning
  • Strategic Planning
  • Market Research & Analysis
  • Competitive intelligence analysis
  • Proficient with Microsoft Window (Excel, Powerpoint, Access)
  • Experience with Power BI
  • Leadership & Team building
  • Customer Service Strategies
  • Process improvement
  • Relationship management
  • Industry Analysis
  • Healthcare Marketing
  • Event Management
  • New Business Opportunities
Work History
12/2011 to 07/2020 Senior Business Analyst Nfi Industries | Hickory Hill, IL,
  • Perform business and financial analysis in support of Service Line Executive Directors, in development of service line strategic /operational initiatives'.
  • Provide ad hoc business and market share reports across organization.
  • Selected Contributions:
  • Perform monthly and quarterly financial analysis for surgical service line, evaluating financial results compared to budget and prior year – identifying areas for improvement.
  • Increased service line revenue by 2.0% through profit/loss analysis of
    high cost surgical procedures.
  • Created proforma financial models for multiple new procedures/business lines - to include year over year cash flow and ROI measures.
  • Conducted surgical utilization studies, identifying areas for improvement in block-time scheduling improving utilization of
    operating room by 3%
  • Producing quarterly market share analysis, identifying opportunities for market penetration, impacting market share growth by 5% in
    cardiovascular and musculoskeletal service lines
  • Performed annual sensitivity analysis for hospitals ranking in US
    New and World Best - Best Hospital Ranking, identifying areas for
    improvement to maintain hospital's #1 ranking in city
  • Utilize Power BI and Ohio Hospital Association Covid–19 dashboard – provide daily analysis of disease spread and resource utilization for Chief Operating Office and Chief Nursing Officer.
06/2001 to 12/2011 Business Development Analyst Surgical Care Affiliates | Arlington Heights, IL,
  • Developed and maintained bi-annual Medical staff Development Plan. Distribute key findings and service strategies to managers and executive staff and work closely with managers to identify key areas for improvement.
  • Responsible for development and analysis of corporation situation audit in support of company’s strategic planning process.
  • Planned and initiated regional market share analysis and perform competitive intelligence research and analysis.
  • Work closely with managers, providing support in development of business plans for departments in their areas of responsibility.
  • Chaired tobacco-free campus work group, lead team through development and implementation of tobacco-free campus initiative.
  • Member of marketing/sales work group responsible for targeting key physician practices, leading to incremental increases in procedural revenue.
  • Selected Contributions:
  • Reduced cost of Consumer Health Assessment Study by $10,000 by conducting research and analysis of consumer secondary data.
  • Conducted financial analysis for cataract surgical cases reducing implant cost and driving revenue capture up 5%
  • Produced extensive environmental assessment, and developed organizations 2003, 2004 and 2005 Situation Audit.
  • Co-chaired service excellence team, leading members in
    development of a new customer service program and implementing strategies to improve service process improving HCAHPS score by 5%.
  • Achieved 5% increase in market share for surgical service through
    targeted mailing strategy - shifting market share from competitor -
    driving overall market share up 2%
  • Identified key physician recruitment goals in support of
    organization's vision through the implementation of medical staff
    development plan
09/1989 to 06/2001 Team Leader - Certified Surgical Technologist TriHealth, Bethesda North Hospital | City, STATE,
  • Managed the day-to-day operations of surgical suite, providing exceptional patient care.
  • Utilized conflict management skills to maintain highest level of physician and patient satisfaction.
  • Utilized strong relationship management skill with physicians and professional staff in surgery suite.
  • Communicate effectively with patients, physicians, management, staff and internal departments to coordinate operations of the surgical suite.
  • Selected Contributions:
  • Implement cost reductions of $100.00 per procedure, through effective use of supplies resources and process improvement.
  • Provide continued education and training for 35 professional staff members in care of Retinal Surgical patients.
  • Reduced operating cost within Retinal Specialty by $200.00/case by instituting process improvement strategies.
  • Traveled to Brazil in 1995, working with physicians implementing training programs and demonstrating advantages of Minimally invasive Laparoscopy techniques.
Expected in 08/2000 Master of Business Administration | Marketing Williams College of Business – Xavier University, Cincinnati, OH, GPA:
Expected in 12/1995 Bachelor of Science | Liberal Arts Xavier University, Cincinnati, OH GPA:

Member of Jesuit Honor Society (Alpha Sigma Nu

Expected in 06/1987 Associate of Science | Allied Health Science Sinclair Community College, Dayton, OH GPA:

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School Attended

  • Williams College of Business – Xavier University
  • Xavier University
  • Sinclair Community College

Job Titles Held:

  • Senior Business Analyst
  • Business Development Analyst
  • Team Leader - Certified Surgical Technologist


  • Master of Business Administration
  • Bachelor of Science
  • Associate of Science

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