senior business analyst resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
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Professional Summary
Highly accomplished Business Analyst with over 10 years’ experience in Mortgage, Finance, Banking and Insurance domains. A proficient team player with the ability to use a variety of elicitation techniques to ensure the comprehensive acquisition of applicable user stories and requirements including prototypes, examination of scenarios, formal and informal interviews, facilitated workshops, observation of business process and end-user activities, questionnaires, review of technical documentation, market analysis, reverse engineering, simulations, and benchmarking of processes and systems
Skills
Business Modeling Tools - MS Visio, MS Office Suite, Rational Suite
Issues Tracking System - JIRA, Slack, Trello, Version ONE
Applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, MS Visio), Power Builder, Business Objects, MySQL, Oracle
Forecasting and Planning
Operational Assessments
Business Process Mapping
Data Analysis
Technical Writing
Excellent Communication
Training Materials
Visual Representation
System Specifications
Presentation Skills
Test Cases
Design
Work History
Senior Business Analyst, 09/2016 - Current Caci International Inc. – Beavercreek, OH,
Worked with Technology and Business Product Owners to define product backlog features and was involved in prioritizing product features for development.
Defined and documented requirements, identified gaps, evaluated requirements and change requests, managed scope, and transferred knowledge.
Identified, researched, investigated, and defined opportunities for business process improvement, documented business processes, and initiated efforts to make improvements.
Assisted QA team in reviewing test cases, test plans and tested final application for usability testing to verify whether all user requirements were catered to by the application.
Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
Business Analyst, 06/2016 - 08/2016 Graybar Electric Company, Inc. – Cleveland, OH,
Actively participated in day-to-day business activities of FP&A business unit and contributed to business unit initiative(s).
Performed UAT Test Cases and assisted with monthly data/metadata validations during month-end close cycles.
Created Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
Coordinate change implementations related to planning and reporting requirements.
Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
Evaluated business requirements, leveraging information to forecast costs relating to hardware, software, and consulting.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Assessed impact of current business processes on users and stakeholders and evaluate potential areas for improvement.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Increased annual revenue by 30% by recommending improvements in business development efficiency
Business Analyst, 01/2011 - 08/2013 Graybar Electric Company, Inc. – Columbia, SC,
Elicited requirements through brainstorming, Joint Application Development (JAD), and interview sessions.
Facilitated and participated in meeting sessions with business users and stakeholders to define project scope and boundaries.
Contributed to the definition of scope, performed extensive requirement analysis, and defined functional specifications.
Liaised between business and development teams to track and report the status of projects.
Conducted requirements workshops, interviews and used questionnaires to document Business Requirements (BRD).
Continually streamlined processes and procedures to improve operational efficiency and service delivery.
Established online configuration knowledge base to support functionality by developing a robust system application overview.
Credit Relationship Manager, 10/2008 - 12/2010 Kloeckner Metals – Santa Fe Springs, CA,
Assisted in promoting departmental policies and trained unit employees on policies and procedures.
Analyzed potential loan markets and developed referrals to locate prospects.
Assessed loan requests or commercial credit applications through interviews, verified applications, references, corporate financial statements and other financial information.
Prepared papers setting out conditions and periods of loans, rates of repayments etc.
Closely monitored loan variables for proactive identification of delinquency and to provide timely updates to management for action.
Business Modeling Tools - MS Visio, MS Office Suite, Rational Suite Methodologies - Agile Scrum, SAFE Agile, Waterfall, Kanban Issues Tracking System - JIRA, Slack, Trello, Version ONE Applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, MS Visio), Power Builder, Business Objects, MySQL, Oracle.
Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
Oversaw all reporting, documentation and recordkeeping requirements for department.
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Education
MBA: FINANCIAL MANAGEMENT AND INVESTMENT BANKING, Expected in 05/2016 - Lincoln University - Oakland, CA, GPA: Status -
Bachelor of Arts: Business Studies, Expected in 05/2012 - Wisconsin International University - Accra, Ghana, GPA: Status -
Certifications
Scrum Master Certificate
First Capital plus S&L
Certificate of Honor for Excellent Relationship Banking
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