senior business advisor resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5 (555) 432-1000,

Experienced Professional with 19+ years of progressive experience in sales, business consulting, management, software analysis, process development, and process improvement. Successful at building, coaching, and managing a strong sales team with the ability to oversee hundreds of individuals, thus achieving short and long-term company goals. Excellent negotiation, closing, and leadership skills.

  • Persuasive negotiator
  • Business/sales process analysis and coaching
  • Resolution-oriented
  • Revenue and profit maximization
  • Excellent oral and written communication skills
  • Strong desire to achieve top results with a charismatic and success-seeking attitude.
  • Manage and grow a book of business
  • Superior organizational and time management skills
  • Strong interpersonal skills
  • Situational Leadership II
  • Excellent work ethic, energetic, and driven
  • Focused on constant and never-ending improvement.
Work History
09/2019 to Current Senior Business Advisor The Workplace Group | Andover, MA,
  • Onboard high potential partners and teams into my book of business for by identifying, training, developing, and scaling the best in class processes to effectively set them up for success.
  • Identify at-risk partners to coach and hold accountable to the standard methodologies for improved performance.
  • Use data and analytics to continuously identify and recommend areas to improve efficiency and communicate best practices across the partner landscape.
  • Communicate with ZPA partnership teams to assist in the development of training content used to scale group training workshops for Flex, both in market as well as virtually.
  • Serve as a brand ambassador to facilitate maintenance of vital business functions in the face of major changes due to the COVID-19 pandemic.
  • Devise and deploye training tools and business structures to help team leaders and brokers scale their business operations.
  • Drive operational improvements which results in increased productivity and improved conversion rates.
10/2017 to 09/2019 Sales Executive Manager/Sales Executive Zillow Group | City, STATE,
  • Provide mentoring and development to direct reports that align with company's leadership principles and core values
  • Motivate, communicate, and engage with team members to build a results driven organization
  • Conduct weekly trainings with team members to coach/develop sales strategies and business processes around Zillow Group's various lines of business
  • Develop/track report analytics to monitor and improve metrics associated with team execution and accountability standards
  • Perform a high volume of calls to manage and increase book of business to Real Estate Professionals and Brokerages
  • Conduct business process reviews for Real Estate Agents to assess their operations as it relates to converting online leads to transactions and providing a great experience
  • Grow revenue by identifying and closing new business from cold calling
  • Perform financial analysis for Real Estate Agents in order to better understand client's business operations and provide ongoing feedback on strengths and opportunities
  • Communicate regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
01/2008 to 11/2017 Regional Director/Business Consultant ACN, Inc | City, STATE,
  • Responsible for sales growth of $2,000,000+ in annual revenue across multiple countries
  • Featured in 2015 Success Magazine as a North American leader in Direct Sales
  • Recruited and manage a 1500+ person sales team through coaching, mentoring, product training, motivation and skill development
  • Monitor daily & monthly sales volume to develop trends and identify areas of improvement
  • Conduct weekly and monthly meetings to discuss and set sales goals
  • Provide daily customer service to existing customers experiencing problems with their services as well as ensuring customer retention
  • Provide daily coaching to help team members overcome obstacles and achieve goals
  • Consult with senior executives to discuss new strategies and opportunities for business growth and process improvement
  • Develop and document processes to improve and increase sales, recruitment and training
  • Collaborate with local sales teams and area experts to develop training and sales presentations
  • Develop product and sales training materials using PowerPoint
  • Conduct weekly sales training
  • Deliver superior sales presentations to potential customers and team members by fully planning each meeting with specific objectives, maintaining interest, overcoming objections, reframing product features into customer benefits and the competent use of relevant literature
  • Create strategic brand building events to expand the current product portfolio
  • Built relationships with customers and the community to promote long term business growth
2004 to 07/2011 Business Analyst/Test Engineer Diversified International Sciences Corporation (DISC) | City, STATE,
  • Head of the requirements management department and a member of the functional test team responsible for the migration of the Worldwide Port System (WPS) from Oracle 8i to Oracle 10G for the Department of Defense in a CMMI Level 5 environment.
  • Requirements management duties include defining detailed software requirements in the form of Requirements Assessment and Software Requirements Specification documents using Microsoft Word, Microsoft PowerPoint, and Microsoft Excel.
  • Investigate/duplicate problems reported by users in the field and IV&V test team, which includes opening and tracking software change documentation using the Serena Dimensions tracking tool.
  • Test duties include drafting and executing functional test cases for application testing, system testing, and scenario testing for two software systems in a Windows environment.
  • Testing skills include developing test cases and procedures using Microsoft Word, identifying data requirements, defining pass/fail criteria, and documenting test results using Microsoft PowerPoint.
  • Tools used for testing include Windows based carryaway laptops, SmartChain Client Tools for RF ID tag writing, Symbols 7242 and CK31 scanners, and 2D and 3D barcode label printers.
  • Train newly hired testers on using the test systems and test tools.
  • Assist in developing documentation for the functional testing and requirements management analysis validation and verification processes for CMMI Level 5 auditing.
Expected in 12/2021 to to Bachelor of Science | Industrial Engineering Morgan State University, Baltimore, MD GPA:
Expected in 12/1999 to to High School Diploma | Baltimore City College High School, Baltimore, MD GPA:

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Resume Overview

School Attended

  • Morgan State University
  • Baltimore City College High School

Job Titles Held:

  • Senior Business Advisor
  • Sales Executive Manager/Sales Executive
  • Regional Director/Business Consultant
  • Business Analyst/Test Engineer


  • Bachelor of Science
  • High School Diploma

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