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Senior Application Support Engineer Resume Example

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SENIOR APPLICATION SUPPORT ENGINEER
Summary

Seasoned Java Developer/Architect offering over 18 years' experience and expertise in software development life cycle and systems administration, monitoring, and integration. Proven success in a wide range of industries, including big data management and Insurance. Accomplished in automating processes and developing innovative technical solutions to address complex business problems.

Skills
  • Operational improvement
  • Communications
  • Project organization
  • Java
  • JavaScript
  • Git
  • SpringMVC
  • Maven
  • JQuery
  • Oracle, MSSQL, MySQL, DB2
  • Eclipse, Visual Studio
  • .NET
  • Soft Skills
  • Windows and Linux
  • Informatica PIM
  • Informatica MDM
  • Informatica DQ
  • Informatica EDC
Experience
Senior Application Support Engineer | 12/2015 to CurrentInfoverity - Dublin, OH
  • Architect of a Java Application to connect to Red Hat's Jboss server and collect metadata from the Virtual Database to provide lineage to customers
  • Lead developer of a Java Web Application to connect to Direct Plus Duns and Bradstreet data to integrate with a Client's current Web UI
  • Identified and advised on technical risks associated with the custom Java application development, presenting findings to Team Leader.
  • Provided technical support to the Informatica PIM team during completion of custom plugin projects, from initial planning through final delivery.
  • Developed, programmed and tested internal applications for in-house use, tailoring designs to first-party requests.
  • Supported custom API applications written to connect to third-party data stores to deliver results to Caterpillar. These were written using SpringMVC and Maven in Eclipse and built and deployed using Azure DevOps
  • Supported the UI web interface for CIT to connect to Duns and Bradstreet to deliver records for update or purchase to the client
  • For Caterpillar, developed and delivered custom plugins for the Informatica PIM Web platform that would allow users to search records and clone products. Also created a custom plugin to fix an OOTB issue with Informatica PIM. These plugins were written using Java and the PIM Plugin SDK.
Senior Java Engineer | 12/2014 to 12/2015State Auto Insurance Companies - Columbus, OH
  • Translated business requirements into functional specifications.
  • For State Auto Insurance I create a RESTFul Java Web Service to manage Agents/Individuals and the Agencies they are a part of. This Web Service is called Agency Admin. It will allow a .NET UI call multiple endpoints to get information on Agencies, Agents and the Individuals in those Agencies.
  • Developed a RESTful Java Web Service to search policy holders by Policy Number or Policy Holder Name as a part of a Global Search Web Service to bring back results in a “google-like” format. This is to be combined with a later Content search to allow the user to choose between Policies and Content. This was written as a RESTFul Java Web Service that calls the existing Policy Search Web Service and Content Web service to build a JSON message with both results. This is part of the Agent Site rewrite project converting all .NET web services to Java.
  • I worked on the Agency Portal Application to create new business quotes. An agent could go in using Agency Portal and create a new business quote or quick quote for Farm Auto, Homeowners, Personal Auto, etc. I pioneered the transaction for Personal Auto and worked on defects for the Farm Auto and Farm and Ranch lines of business. This Portal application was built on the AP framework and the fixes were mainly made to Java classes or the User interface
Senior Java Developer | 02/2014 to 12/2014Harrington Health - Westerville, OH
  • Developed and altered applications to meet changing market trends and individual customer demands.
  • Enhanced the ClaimsSpyGlass Application to allow users to process medical claims. These screens were developed using JSP/Servlet technology with a DB2 back end. Since most of the application is Database driven, it was developed using an MVC architecture
  • Developed a new Database table to hold disability pay dates for disability claims date ranges. The current system only allowed 5 static disability payment date ranges, with no ability to add another date range. I enhanced the screen to include a dynamic scrollable table and allowed the user to add as many date ranges as they wanted. This was written using Jquery including all necessary date-checks
Senior Web Designer | 12/2012 to 12/2014Mapfre Insurance - Hilliard, OH
  • Created landing pages, dashboards and web applications using Agency Port Framework and Java and Javascript programming languages.
  • The screens in Agency Portal were for endorsing Homeowners Insurance Policies. These screens were created using JSP and XML utilizing the Agency Port framework and using the ACORD XML standard. The business layer, service layer and validation layer all used Java/J2EE technologies. The back end persistence is DB2.
Education and Training
Mount Vernon Nazarene University - - Mount Vernon,OH | | Bachelor of ArtsComputer Science, 05/2000
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Resume Overview

Companies Worked For:

  • Infoverity
  • State Auto Insurance Companies
  • Harrington Health
  • Mapfre Insurance

School Attended

  • Mount Vernon Nazarene University

Job Titles Held:

  • Senior Application Support Engineer
  • Senior Java Engineer
  • Senior Java Developer
  • Senior Web Designer

Degrees

  • Mount Vernon Nazarene University - Mount Vernon , OH | Bachelor of Arts

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