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Senior Analyst - Mail Systems Resume Example

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SENIOR ANALYST - MAIL SYSTEMS
Summary

Extensive and diversified Information Technology and management experience. Industry expertise includes code construction, systems analysis, technical support, project management, hardware and software planning, acquisition and upgrade, and special projects. Self motivated, thrive on challenge and have an insatiable desire to learn, assimilate and apply emerging technologies to ever changing business needs. Worked closely with regulatory and compliance oriented system changes initiated by the State of California and the State of Wisconsin.

Experience
12/2007 to 06/2015
Senior Analyst - Mail SystemsCVS Health - Buffalo Grove, IL
  • Worked on high to medium priority initiatives which periodically entailed Root cause analysis, complex query construction, Data analysis, extraction and cleansing.
  • Have assumed Technical lead role for several major project(s) and ensured that project deliverables are within estimate and close to a zero defect density.
  • Introduced the use of XML in ECobol in our IT shop.
  • It has sparked Enthusiasm and several projects are following the hint.
  • This has contributed to High speed transaction processing, platform independence & less maintenance.
  • Recently, conducted a pilot study that resulted in a significant contribution to the (MO) Project: SPIDER - Data encryption - Continue discovery MAINFRAME by providing both a Paradigm and a creative Process to isolate sensitive data in the Mail Order database.
  • Also, contributed to special projects such as HIPPA and Data Masking and to numerous Process improvements.
  • Facilitated & managed daily meetings with Business and Rxclaim Technical audiences.
  • ENVIRONMENT: IBM 390, Z/OS, COBOL II, ECOBOL (Enterprise), CICS TS 2.2, DB2 (V.10), VSAM, JCL, DTCN, WEBSPHERE MQ, XML, JAVA, DIMENSIONS, CHANGEMAN, ISPF, FILE MANAGER, IBM UTILITIES.
11/2006 to 12/2007
Systems Engineer - EDS - State of CA, Service Delivery teamGlobal TouchPoints - Sacramento, CA

  • Primary duties include investigating, isolating and preparing resolution(s) Problem statements) to issues revolving around the adjudication of claims Daily/weekly processing.
  • Also, worked on Operational Instructional letters(OILS) to add, update system modules, database tables and Master files based on industry or regulatory changes initiated by the customer (State Government of California).
  • Other tasks include: Review of any/all modules being worked on by Project Development team from a standpoint of compliance.
  • Handle customer queries about any aspect of the sub-system including Suspended or Denied claims.
  • ENVIRONMENT: IBM 390, Z/OS, COBOL II, ECOBOL (Enterprise), CICS TS 2.2, DB2 (V.7.1), VSAM, JCL, XPEDITER, ISPF, CA7, FILE MANAGER State of Wisconsin - Unemployment Tax and Accounting system(UTAS).
07/2005 to 09/2006
Consultant Senior - MF Application Dev/SupportState of Wisconsin, UTAS - Madison, WI
  • Responsible for on-going development and support of applications in the tax & accounting system.
  • Worked closely with senior management(UTAS) on a number of key initiatives from conception to implementation.
  • These include but not limited to: Levy letter law changes, Benefit overpayment, Collections reporting, New penalty employer- Non-electronic filing, Wage balancing, New software product evaluation, data conversion and data warehousing, ENVIRONMENT: IBM 390, Z/OS, COBOL II, ECOBOL (Enterprise), CICS TS 2.2, DB2 (V.7.1), IDMS, VSAM, JCL, XPEDITER, ISPF, MS .NET, Changeman & SAS.
08/2004 to 04/2005
Consultant Senior - Programmer/AnalystBankers Life Insurance & casualty company - Chicago, IL
  • Supported the SHARP Team in various projects.
  • Some of the assigned tasks were: Code enhancements to the new enrollment system with regard to handling Policy data and Premium.
  • Policies (Long Term Care) Special projects.
  • Prepare change management documentation and ensure SOX compliance Sarbanes-Oxley Act of 2002) on all performed tasks.
  • ENVIRONMENT: IBM 390, Z/OS, COBOL II, CICS, VSAM, PANVALET, JCL, XPEDITER, ISPF and FILEAID.
05/2003 to 05/2004
Consultant Senior Programmer/AnalystTrans Union - Chicago, IL
  • Assumed a major role in the conversion of legacy credit reporting system from COBOL/VSAM/CICS TO COBOL/DB2/CICS.
  • Duties included but not limited to: Analysis & Heavy testing of JAVA to CICS interface.
  • Assist with data mapping and data conversion issues.
  • ENVIRONMENT: IBM 390, Z/OS, COBOL II, ECOBOL (Enterprise), CICS TS 2.2, DB2 (V.7.1), VSAM, JCL, XPEDITER, ISPF, JAVA and MQ Series.
09/2001 to 12/2002
Consultant Programmer/AnalystBlue Cross Blue Shield - Chicago, WI
  • Assisted with the maintenance and testing of the "Coordination of Benefit System" (COB).
  • Designed the Auto Cancel of students and dependents and coded a part of the system.
  • The Auto Cancel process is driven by several hundred modules and is comprised of roughly 2000 programs.
  • ENVIRONMENT: IBM 390, OS/390, COBOL II, MAGNA, DB2 (V.7), VSAM, JCL, EXPEDITER and POWERBUILDER.
09/1997 to 12/2001
Senior ConsultantCom Ed - Chicago, WI
  • Projects included data conversion, production job scheduling, production readiness, database re-design/conversion, technical support of CIMS (Customer Information Management System) and Y2K.
  • Major accomplishments included:
  • Reduced a part of the batch window (Date flip) by 2 hrs.
  • Performed a key role in database re-configuring and re-loading of Billing data.
  • ENVIRONMENT: COBOL, CICS, DB2, SAS, Unix, REXX, CIMS, JCL, and CUSTOMER/1.
03/2001 to 09/2001
Technical Specialist Spiegel Group - Chicago, IL
  • Construct and/or modify application modules to specification within estimate.
  • Provide well documented, tested, maintainable programs that support business needs.
  • Solve highly complex application issues, especially between open systems and the mainframe.
  • ENVIRONMENT: COBOL, CICS, DB2, VSAM, SAS, Unix, REXX, JCL, XPEDITER, FileAID.
01/1997 to 08/1997
ProgrammerNorthern Trust Bank - Chicago, IL
  • Responsible for the re-engineering effort for Retirement Benefits Services for the Payment for Employee Benefit System.
  • Responsible for payment history and update process.
  • ENVIRONMENT: COBOL, DB2, Sybase, and Lotus Notes.
05/1996 to 01/1997
ProgrammerKraft Foods - Chicago, IL
  • Analyzed, coded and tested Distribution Resource Planning System (DRP).
  • Constructed and evaluated the supply chain management.
  • ENVIRONMENT: COBOL II, DB2, and CICS.
01/1990 to 05/1996
Programmer/AnalystSafety Kleen - Elgin, IL
  • Constructed and implemented an interface module to control screen access of the customer's master database and handle all front-end edits and I/O.
  • Designed and developed applications for diverse systems including Service Document Entry, Waste Tracking, Technical Services, Inventory Control, Sales and Marketing.
  • ENVIRONMENT: CICS, COBOL II, DB2, IBM CMOS II 972-R63, RAMAC DASD, and MVS/ESA.
01/1987 to 01/1990
Programmer/AnalystGBB Associates - Toronto, Ontario
  • Designed driver program and sub-modules to select transactions and updated Mega master marketing database.
  • ENVIRONMENT: VSAM, NAS mainframe (IBM 3090 Equivalent), DOS/VSE, POWER, ADABAS, TSO/ ISPF/ PDF, and PANVALET.
01/1985 to 01/1986
ProgrammerHA Watts - Toronto, Ontario
  • Developed COBOL Accounts Payable/ Receivable, expense and revenue, general ledger programs.
01/1981 to 01/1984
Executive Manager SECURICAN INC - Toronto, WI
  • Managed security services for high profile and specialized clientele.
  • Ensured best practices are followed at every level of organization to assure superior client service and the very finest security service.
  • Responsible for reports covering the operation (Incident reports) and preparing employee assessment Profiles.
  • Implemented and maintained adherence to regulatory and state mandated procedures and programs.
  • Dealt extensively with Health care Providers(Hospitals) Oil & Gas (Oil companies), Government and public institutions.
  • Successfully managed the western division of operations consisting in excess of 200 Employees.
Education
Bachelor of ArtsUniversity of Waterloo - Waterloo, Ontario, Canada
Skills

CICS, COBOL II, COBOL, encryption, data warehousing, DIMENSIONS, XML, FILEAID, DB2, IDMS, ISPF, JAVA, JCL, Lotus Notes, MS access, MQ Series, MVS/ESA, PANVALET, PDF, POWERBUILDER, MS Project, REXX, SOX compliance, SAS, scheduling, Sybase, TSO/ ISPF, Unix, IBM UTILITIES, VSAM, WEBSPHERE, XPEDITER, Changeman.

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Resume Overview

Companies Worked For:

  • CVS Health
  • Global TouchPoints
  • State of Wisconsin, UTAS
  • Bankers Life Insurance & casualty company
  • Trans Union
  • Blue Cross Blue Shield
  • Com Ed
  • Spiegel Group
  • Northern Trust Bank
  • Kraft Foods
  • Safety Kleen
  • GBB Associates
  • HA Watts
  • SECURICAN INC

School Attended

  • University of Waterloo

Job Titles Held:

  • Senior Analyst - Mail Systems
  • Systems Engineer - EDS - State of CA, Service Delivery team
  • Consultant Senior - MF Application Dev/Support
  • Consultant Senior - Programmer/Analyst
  • Consultant Senior Programmer/Analyst
  • Consultant Programmer/Analyst
  • Senior Consultant
  • Technical Specialist
  • Programmer
  • Programmer/Analyst
  • Executive Manager

Degrees

  • Bachelor of Arts

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