Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Hardworking Analyst seeking to return to the Project Manager field. Emphasize cost-effective process improvement and organizational efficiency. Comprehensive background extends over twenty years and encompasses both the private and public sectors.

  • Customer relations specialist
  • Global and strategic sourcing
  • Process improvement
  • Risk management

  • Natural leader
  • Unsurpassed work ethic
  • Cost reduction and containment
  • Organized


Led a $330 million technology transition/upgrade project for a top financial company encompassing forty clients in the North America region.

05/2011 to Current
Senior AML Compliance Analyst Citibank City, STATE,
  • Serve as Testing Manager for proprietary technology platforms.
  • Lead UAT testing as warranted.
  • Actimize Case Management System trainer.
  • Complete Suspicious Activity Reports (SAR) when warranted.
  • Provide subject matter expertise on investigation and research applications.
  • Perform peer review of investigations to ensure appropriate dispositions have been recommended.
  • Conduct research utilizing internal and external public and private databases to compile a portfolio of information on funds transfer and or check instrument products/transactions.
  • Document the analysis referencing key facts uncovered in the research process and identified in the analysis process.
  • Finalize an appropriate conclusion based upon the research and activity.
04/2007 to 05/2011
Implementation Manager/Business Analyst Citibank City, STATE,
  • Supervise SDLC Lifecycle implementation projects for Citibank's WorldLink and SWIFT products.
  • Supervise WorldLink server migration for North America.
  • Proficient using Microsoft Project, Excel, Access, Word, Visio and PowerPoint.
  • Lead and conduct project conference calls with clients and internal stakeholders.
  • Develop and conduct comprehensive training for clients and colleagues.
  • Coordinate user acceptance testing.
11/2001 to 2007
Compliance Officer/Analyst HSBC BANK, NA City, STATE,
  • Senior analyst and researcher position within the Anti-Money Laundering (AML) / Retail Compliance Department.
  • Developed internal AML procedures and trained peers.
  • Coordinated with branch units to investigate possible, money laundering, structuring or terrorist activity and render a decision to escalate or document a plausible reason for the activity.
11/2000 to 11/2001
Senior Loss Mitigation Specialist HSBC Mortgage Corporation City, STATE,
  • Managed a team of five loss mitigation specialists.
  • Responsible for loss mitigation of FHA and VA portfolios
1986 to 1990
Intelligence Contingency WatchTeam Lead United States NaVY City, STATE,
  • Supervise five analysts and temporary watch teams in excess of thirty people based on military contingencies.
  • Briefed the Commander in Chief Pacific Fleet and staff daily.
  • Interpreted and analyzed sensitive and classified intelligence information.
Expected in
Master of Business Administration (MBA): International Business
Expected in
Bachelor of Science (BS): Geography
Additional Information
  • CAMS Certified Anti Money Laundering Specialist
  • Association of Certified Anti Money Laundering Specialists (ACAMS) member
  • Granted Top Secret SCI Security Clearance 1986-1991.

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Resume Overview

School Attended


Job Titles Held:

  • Senior AML Compliance Analyst
  • Implementation Manager/Business Analyst
  • Compliance Officer/Analyst
  • Senior Loss Mitigation Specialist
  • Intelligence Contingency WatchTeam Lead


  • Master of Business Administration (MBA)
  • Bachelor of Science (BS)

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