Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated and experienced Program Manager with over 15 years of focused efforts in addressing inquiries, audits, investigations, outreach, and training initiatives. Expertise in leading team development, coaching, strategic planning, and goal setting. Ability to drive and manage change within large diverse organizations and engage with executives and staff at all levels. Excellent interpersonal and communication skills with demonstrated credibility to influence at all levels across the organization and external to the organization.

  • Senior Advisor
  • Strategic Leadership and Development
  • Diversity and Inclusion Strategies
  • Lean Six Sigma Black Belt
  • Policy Development Training
  • Employment Law Knowledge
  • Prevention Techniques
  • Advocacy
  • Coordinating Outreach Efforts
  • Instructor
  • Leadership and Development
  • Suicide Intervention Skills Trainer
  • DoD Inspector General
  • C-Level and Board of Director Partnering
  • Equal Employment Opportunity Counselor
  • Strategic Planning
  • Mediator/Alternate Dispute Resolution/Conflict resolution technique
  • Forensic Experiential Traumatic Interview Techniques
  • Human Resource
  • Specialized in Adult Training techniques
  • Leadership
  • Legal, Ethics, and Compliance
Work History
Senior Advisor, 04/2010 to Current
Amyx, Iinc.Reston, VA,
  • Senior Advisor to The Adjutant General of Ohio (2 star Command) and his Board of Directors serving over 18,000 employees.
  • Department of Defense Trained Inspector General
  • Responsible for partnering with the Executive Leadership Team and other organizational leaders to develop and implement equity and inclusion strategies, programs, policies, and metrics that successfully engage, develop, retrain, and attract a diverse workforce.
  • Successfully authored an 85-page Standard Operating procedure Manual for the Ohio National Guard that referenced 63 documents pulled from Federal and States laws, manuals, and instructions to ensure compliance.
  • Communicate with all levels of management on controversial and/or sensitive matters as it relates to the command.
  • Received and processed inquiries and complaints having to deal with conduct against Department of Defense regulations.
  • Adhered to all confidentiality agreements and all times. Oversaw a team responsible for confidentiality and/or protected communications
  • Conducts analysis of inspection and investigative results to mitigate the risk of fraud, waste and abuse.
  • Develop metrics and trend analysis to propose preventive measures to mitigate the risk of fraud, waste and abuse
  • Lead in the formulation, planning, execution, completion and follow-up of investigations, inspections, command evaluations and special investigation inquiries
  • Establish objectives, coordinate and monitor claimancy inspections programs
  • Provide authoritative technical advice to the Commander in the EEO, Sexual Response, and Inspector General field.
  • Advanced to the highest nationally certified level in field of expertise.
  • Develop and coordinates programs and initiatives to drive and integrate fair and equitable treatment throughout the ONG.
  • Mentor Equal Employment Opportunity Director (encompassing all Title VI and Title VII complaints, Reasonable Accommodations, and bullying and hazing cases) as HR Program Director and serve as Alt EEO Director.
  • Developed Leader Curriculum and organization wide curriculum to support Equitable treatment, inclusivity, and dignity across organization.
  • Serves as the Outreach coordinator working with internal and external stake holders (including Human Resource Directors, Inspector General, Equal Employment Manager, Public Affairs, Medical Treatment Facilities, civilian and military law enforcement, General Counsel and Legal Teams, Psychological Health directors, State Surgeon, chaplains, Title IX programs, and external advocate agencies).
  • Support the research, development and implementation of diversity and inclusion policies as Co-Lead on Diversity and Inclusion initiative with The Ohio State University's Kirwan Institute for the Study of Race and Ethnicity (academic institution).
  • Created training for and partner with Title IX programs throughout state to ensure information sharing and cross-training.
  • Plans and implements Special Emphasis Month activities and messaging from The Adjutant General to increase awareness and educate the work force regarding minorities, women, veterans, people with disabilities, and other protected classes.
  • Member of the National Advisory Committee
  • Member and Mentor of ONG Women's Mentorship Council
  • Manage and execute a budget of over $300,000.
Director, 04/2009 to 04/2010
State Of IdahoOsburn, ID,
  • Served as the Ohio National Guards (ONG) State Equal Employment Manager (SEEM) for 52 weeks, was dual positioned as the SEEM and SARC for 72 weeks.
  • Served as principal advisor to the Adjutant General (AG) of the ONG on all Equal Opportunity and Equal Employment Opportunity matters for an Agency with 18,000 plus employees.
  • Managed the Civilian Discrimination Complaint System on behalf of the Adjutant General (AG) and ensure complaints are processed in accordance with Federal Regulations and provisions.
  • Managed the Military Discrimination Complaint Process and ensured complaints were processed in accordance with Military Regulation and NGB Guidance.
  • Studied and analyzed employment laws, regulations, and policies from NGB Headquarters to formulate and implement the ONG EEO program.
  • Have knowledge of the Federal EEO Laws and methods to how they relate to or effect the enforcement of EEO to include, Title VI and VII of the Civil Rights Act of 1964, The Age Discrimination Employment Act of 1967, The Rehabilitation Act of 1973, The Genetic Information Nondiscrimination Act of 2008, and the Equal Pay Act of 1963.
  • Formulated policies designed to prohibit discrimination due to race, color, religion, national origin, sex, age, disability, and reprisal.
  • Prepared and coordinated the implementation of the State Affirmative Employment and Action Plan.
  • Assists Air and Army EO Officers with preparation and implementation of their plan.
  • Responsible for tracking data and submission of the MD715.
  • Submitted annual No Fear Act Report.
  • Submitted annual Prevention of Sexual Harassment Training Report •Assisted the ONG Human Capital Manager with writing the Equal Employment Opportunity Strategic Plan for state employees.
  • Ensured all complaints are engaged in a timely manner and in accordance with regulation.
  • Served as the ONG Special Emphasis Program Manager and coordinated all State Headquarters Special Emphasis Events.
  • Review job packets for compliance to ensure fair and equitable treatment is given to each employee and potential employee.
  • Created Agency checklist for Supervisors.
  • Submitted Revision for Ohio Regulation to align NGB Regulatory guidance with Federal •Law for Military Discrimination Complaints.
  • Work with Sexual Assault Response Coordinator to train the workforce on the difference between Sexual Harassment and Sexual Assault and their avenues for remedy.
  • Serve as the alternate Sexual Assault Response Coordinator.
Process Improvement Officer, 01/2006 to 01/2009
Ohio National GuardCity, STATE,
  • Held a position in the Strategic Planning Office for 3 years, Received a direct commission and was appointed as a 2nd Lieutenant for the Ohio National Guard
  • Lean Six Sigma Black Belt Lead for two different projects for the Strategic Planning Office.
  • Lead Belt on a Rapid Improvement Event for a State Agency process that cut the number of steps by 50% and cut man-hours down by 52% that equaled the same output.
  • Analyzed strategic business objectives and developed learning approaches to meet the organizations needs.
  • Measured and analyzed data using the DMAIC methodology to improve processed to increase productivity and maximize profit.
  • Provided guidance, supervision, and quality control of tasks as well as trained subordinates to work as a team to accomplish tasks.
  • Instructed Facilitator Course for the Agency.
MBA: Executive MBA: , Expected in 06/2021
Ohio State University - Columbus, OH
Bachelor of Science: Business Administration, Expected in 07/2007
Franklin University - Columbus, OH
Bachelor of Science: Marketing, Expected in 07/2007
Franklin University - Columbus, OH
  • OSU Newark Multi-Cultural Activities Office Women for Economic Leadership and Development Sexual Assault Response Network of Central Ohio Ohio Alliance to End Sexual Violence Central Ohio Sexual Assault Task Force.
Senior Advisor •Strategic Leadership and Development •Diversity and Inclusion Strategies •Material and Development •Equal Employment Opportunity Counselor •Special Emphasis Month Coordinator •Lean Six Sigma Black Belt •Human Resources •C-Level and Board of Director Partnering •Strategic Planning •Policy Development Training •Employment Law Knowledge •Mediator/Alternate Dispute Resolution/Conflict resolution technique •Coordinating Outreach Efforts •Specialized in Adult Training techniques/Instructor •Suicide Intervention Skills Trainer, 2020 HIPAA (renewed annually) 2015 Multi-Functional Logistics Course 2018 Department of Defense Inspector General Course (3 weeks)
Additional Information
  • HONORS AND SPECIAL ACCOMPLISHMENTS: •, 2019 National SAPRAC Committee Award •2017 SARC of the Year Award •2014 SARNCO Partnership Award •2013 Who's Who in Black Columbus •2012 Who's Who in Black Columbus

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Resume Overview

School Attended

  • Ohio State University
  • Franklin University
  • Franklin University

Job Titles Held:

  • Senior Advisor
  • Director
  • Process Improvement Officer


  • MBA: Executive MBA
  • Bachelor of Science
  • Bachelor of Science

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