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Senior Admissions Representative Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I am dedicated, passionate candidate with an extensive background in selling education and retail, with over 20 years of experience. I am seeking a new opportunity that will showcase my work ethic, team first attitude, and commitment to excellence.

Skills
  • Campus tours
  • Institutional policies
  • Appointment Scheduling
  • Leadership
  • Flexible & Adaptable
  • Excellent work ethic
  • Compassion
  • Relationship-Building
  • Multitasking abilities
  • Planning and Coordination
  • Detail-oriented
  • Customer Service
  • Interpersonal Communication
  • Excellent work ethic
  • Professional referral network
Work History
04/2011 to 02/2020
Senior Admissions Representative Dorsey Schools Saginaw, MI,
  • Handled inbound and out bound calls through Leads 360/ Velocify, and handled initial email contacts for applicants information on our Allied Health programs.
  • Set appointments 4-5 for individuals a day to visit campus and conducted facility tours.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Collaborated with Admissions team sharing best practices to achieve Core and Clinical enrollment goals each month.
  • Worked with 4-5 Admissions Representatives and was Top Admissions for the past 8 years. Met and or exceeded goal for referrals and Career Matching.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
03/2006 to 04/2011
Senior Admissions Representative Corinthian Colleges/ Wyotech City, STATE,
  • Took numerous in-bound/outbound calls from prospective students and answered wide range of questions with knowledgeable assistance.
  • Set appointments for individuals to visit campus and conducted facility tours.
  • Completed outbound calls to generate referrals and connect with interested individuals.
  • Maintained current knowledge of institutional policies and program offerings.
  • Helped students complete paperwork and enroll in school.
  • Optimized student educational strategies with clear advice on course choices, progression and career options.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Assisted students in selecting courses to align with interests and abilities.
  • Consulted with students to advise on topic selection, appropriateness and academic value.
  • Organized, detailed and excellent track record of working well under pressure to meet deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • During my time working at Wyotech I was one of Top 5 Representative.


02/2002 to 03/2006
Admissions Representative Bryman College-Corinthian Colleges City, STATE,
  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.

  • Handled inbound and out bound calls through Leads 360/ Velocify, and handled initial email contacts for applicants to Allied Health programs.
  • Communicated with students to explain application process and answer questions.
  • Answered challenging enrollment questions and handled special student cases.
  • Maintained detailed calendar of interviews, meetings and phone calls.
  • Led campus tours to showcase hands-on-learning
  • Scheduled 20-25 appointments per week to meet with students face-to-face and discuss education plans.
  • Spoke to groups of prospective students about enrollment, institution benefits and features during information sessions.
  • Attracted and recruited students by communicating about our Allied Health programs information via phone and email.
  • Scheduled 4-5 appointments per day to meet with students face-to-face and discuss education plans.
  • Met prospective students, offered information and represented institution by attending High school and career events.
  • Explained admissions procedures and courses offered to over Number potential students per week.
  • Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrollees.
  • Led 20-25 campus tours per week to showcase features, including, hands-on-learning, Career Service Department and the Financial Aid department.
  • Audio recording for quality and training purposes for future playback by Admissions and Customer support. Doing what’s right for the prospective student and compliant.
Education
Expected in 06/1990
Diploma: General Education
Irvine High School - Irvine, CA
GPA:
Expected in 1999
Certificate : Dental Assistant-Dental Radiography
Ritchey Center Regional Occupation Center - Costa Mesa, CA,
GPA:
Accomplishments
  • Concorde:Top Admissions Representative over the last 8yrs.
  • Career Match 15% and above goal
  • Every month met 25% generating referral or exceeded goal.
  • Collaborated with team of 4-5 in the development of sharing best practices for enrollments.
  • Wyotech: Top 5 Admissions Representative in last 5 years. Earned Parthenon Award and bonuses.
Additional Information

Skills:

Proficient in all Microsoft windows-based applications including PC, Word, Excel, Access. Powerpoint, Outlook, and Microsoft Office.

Leads 360-Velocify ( Lead distribution and Lead Management)

Broadleaf Solutions

Campus view

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Resume Strength

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Resume Overview

School Attended
  • Irvine High School
  • Ritchey Center Regional Occupation Center
Job Titles Held:
  • Senior Admissions Representative
  • Senior Admissions Representative
  • Admissions Representative
Degrees
  • Diploma
  • Certificate