Senior Admissions Representative resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Results driven professional with outstanding leadership skills 6 years experience in education sales Computer proficiency in MS Office, Outlook, PC and MAC software Extensive experience in Sales, Marketing and Management, training and development experience in sales and education fields
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Experience
Senior Admissions Representative, 04/2012 to Current Amita Health – Milton, FL,
Collaborate with management on training and team building initiatives.
Manage Social Media activity for the campus Create and execute model for student orientation and start weeks Coordinate community outreach activities such as monthly volunteering opportunities and open houses for the public.
Monitor student success and areas for opportunity in regards to program sustainability Organize on boarding for new employees Conduct interviews with prospective students prior to assisting them through the enrollment process.
Provide information, guidance and support to students interested in academic programs.
Assist students with choosing the proper degree or diploma program and guide them through completing all necessary documents to enroll.
Admissions Manager, 05/2011 to 12/2011 Cleveland Chiropractic College – Overland Park, KS,
Launched first online program for the school by contributing over 40% of total students started in pilot program and beyond.
Developed admissions materials such as form emails, contact strategy, and training materials for new hires.
Created admissions processes and flow from contact to retention.
Managed metrics and deliverables for 15 admissions representatives.
Contacted students and conducted phone and in-person interviews.
Led a team of 10 admissions reps.
Senior Admissions Advisor, 07/2009 to 05/2011 Qbe Insurance Group Limited – Work Remotely, IA,
Mentored new admissions advisors (protégés) through their first 90 days and beyond; successfully assisting them with meeting their initial enrollment goals and helping them adjust to their new role.
Managed several small groups of admissions advisors as a Team Lead (TL).
Assisted Director of Admissions with training and developing the skills of each team member with regard to compliance, best practices, code of conduct adherence, and strategically managing their pipeline of students.
Conducted trainings including shadowing (listening in on phone calls), one-on-one coaching, and setting personal goals with weekly expectations and benchmarks.
Initiated contests and strategies to ensure the team reached its qualitative and quantitative goals.
Led group huddles, meetings, and presentations with small groups to go over metrics and minimum standards for the period.
Utilized metrics to project daily activity and potential enrollments for the day.
Directed the flow of the enrollment process for each student from assisting them with their enrollment documents to ensuring they were prepared to begin classes.
Functioned as a liaison between Admissions support staff (i.e.
financial aid department and student management team) to ensure a satisfactory student experience.
Trained junior level recruiters on operating internal database, conducting proper interviews, navigating job board sites, negotiating pay rates, and writing offer letters to potential candidates.
Managed new job postings on various job boards (Careerbuilder, Monster, HotJobs).
Coordinated with account managers to source candidates and present to hiring managers at top pharmaceutical companies.
Developed and maintained relationships with hiring managers, client onsite HR staff, and client's onsite recruiter team.
Conducted phone interviews and pre-screens, scheduled interviews (phone and face-to-face), booked travel (flights, hotel stays, rental cars) and administered testing procedures for all qualified candidates.
Strategically maintained pipeline of candidates for the Sr.
Recruiter/Team Lead.
Negotiated pay rates and benefits with on board consultants and new hires.
Created written summaries of each applicant's qualifications and experience which were shared with the hiring managers at each client.
Prepared verification documents and new hire paperwork for the administration office.
Successfully identified and placed over 50 candidates into positions at various clients within the pharmaceutical and biotechnology industries, exceeding my placement goals.
Received many "star awards" from Executive Recruiters, Senior Account Managers and Directors for goal achievement, placement contests and being a team player.
Developed and contributed content for internal quarterly newsletter.
Assistant Branch Manager, 01/2006 to 08/2007 ENTERPRISE RENT-A-CAR – City, STATE,
Managed, mentored, and trained new Management Trainees (MTs) to sell the Enterprise Philosophy, protection packages, and high-end vehicle upgrades to customers.
Developed a training strategy involving role-plays, job shadowing, and monthly feedback from performance reviews.
Created, presented and successfully executed profitable marketing plans involving the Enterprise brand to the local replacement referral sources, which included body shops, service centers, insurance adjustors, and corporate customers while building long-term business relationships.
Controlled the revolving supply of vehicles while overcoming challenges such as vehicle availability, fleet mix, and staffing.
Oversaw all branch operational duties including fleet reconciliation, bank deposit, accounts receivable (A/R), employee scheduling, and customer relations.
Recognized for "Best of the Best" for outstanding sales achievement May 2006, June 2006, and August 2006.
Education
B.A: Communication organizational communication and public relations, Expected in May 2005 University of South Florida - Tampa, FL GPA: Communication organizational communication and public relations
MBA: , Expected in Mar. 2013 Kaplan University - Orlando, FL GPA:
Masters Business Administration: , Expected in - , GPA:
Skills
academic, accounts receivable, benefits, coaching, content, client, clients, customer relations, database, financial, hiring, HR, insurance, team building, Team Lead, letters, listening, Director, managing, marketing plans, materials, meetings, office, MTs, negotiating, Enterprise, newsletter, performance reviews, Philosophy, presentations, processes, Recruiter, sales, scheduling, staffing, strategy, team player, phone, training materials, upgrades, written
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