Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Retired United States Army Veteran of 22 years eager to return to the workforce. I bring a strong work ethic and quality-driven values with proven success in organizing workflows and coordinating resources to meet challenging goals. Experienced leader and resourceful problem-solver with persistent approach to tackling operational concerns. Sound decision-making and team building abilities with a open and clear communication style.

  • Ability to communicate effectively
  • Team management
  • Leadership
  • Workflow Optimization
  • Quality assurance controls
  • Systems implementation
  • Productivity improvement specialist
  • Multidisciplinary collaboration
  • Process improvement strategies
02/2016 to 09/2018 Senior Admissions Representative Concorde Career College | City, STATE,
  • Participated in one-on-one meetings with prospective students to discuss admissions process.
  • Maintained strong knowledge of course requirements and school policies.
  • Led both large group and individual tours to provide prospective students with better understanding of campus layout.
  • Directed, coordinated and evaluated activities of personnel, including support staff within academic institutions, departments and alumni organizations.
  • Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
06/2007 to 03/2016 Station Commander United States Army | City, STATE,
  • Delegated tasks to soldiers and monitored accurate and timely completion of tasks to meet project milestones.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Conducted performance reviews to identify and rectify areas for skill improvement.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Promoted soldier safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Monitored staff and soldier training and output to meet compliance, productivity and revenue goals.
  • Provided input for performance reviews and identified areas for additional improvement.
  • Cultivated communication among senior officers to encourage optimal productivity.
  • Displayed leadership in accomplishing assignments and learning new skills.
  • Cultivated excellent worth ethic, dedication to duty and timeliness in all work actions.
  • Developed expertise in small arms use, care and accountability.
  • Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
  • Maintained accurate, updated files on military personnel in battalion.
  • Deployed to areas of civil unrest to provide security services to various fire and police departments and cities.
  • Directed placement of material handling equipment to accomplish cargo loading and off-loading operations.
  • Planned and carried out installation operations for field communications equipment.
  • Directed unit to accomplish complex goals within tight deadlines and standards.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Directed automated supply systems and liaised between supply and data processing sectors to facilitate smooth transitions.
  • Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
  • Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
  • Led operational planning teams to address field and base concerns with minimal delays.
  • Requisitioned, received, stored and documented unit equipment and supplies.
  • Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
06/2007 to 02/2012 Station Commander United States Army | City, STATE,
  • Succefully setings the tone and climate for the recruiters and reinforcing Army Values on a daily basis. Developed recruiters within the station to improve individual and unit performance. Responsible for recognizing exceptional performance and correcting substandard performance when encountered.
  • Responsible for the coaching, teaching, and mentoring of deputy station commander and recruiters.
  • Responsible for planning, execution and assessment of recruiting station's operations.
  • Directed the recruiting force to engage the target market to engender a commitment to serve.
  • Responsible and accountable for recruiting mission accomplishment, leader development, training, and the health and welfare of the recruiters assigned to the station.
  • Provided sound leadership to inspire, provide purpose, guidance, direction, and motivate the recruiting force to improve operations at the station level to accomplish the mission.
Education and Training
Expected in 05/2003 Bachelor of Arts | Criminal Justice Columbia College, Columbia Missouri, GPA:

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