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senior admissions representative resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

A highly motivated and influential business/sales professional seeking to secure a position with a quality company that will allow me to broaden and enhance the pursuit of my passion of assisting individuals with the achievement of their educational and career goals.

Education
Expected in 1981
Associate of Science: Business Administration
Kentucky Business College - Florence, Kentucky
GPA:
Work Experience
2010 to Current
Senior Admissions Representative Pediatric Home Service Milwaukee, WI,
  • Provide prospective students with general information on registration, program selection and academic requirements.
  • Connect with prospective students by answering incoming phone calls, respond to inquiries, attending college fairs and visiting high schools, conduct campus interviews and college tours.
  • Record information in database and follow up applications to update status and answer new questions.
05/2008 to 2010
Admissions Representative Pediatric Home Service Plymouth, MN,
  • Set appointments; conduct interviews and campus tours
  • Meet enrollment goals and objectives
  • Served as interim Director of Admissions
03/2005 to 05/2008
Admissions Representative Pediatric Home Service Richmond, KY,
  • Set appointments; conduct interviews and campus tours
  • Meet enrollment goals and objectives
  • Served as interim Director of Admissions
09/2003 to 03/2005
Admissions Representative Baker Hughes Company Broussard, LA,
  • Set appointments; conduct interviews and campus tours
  • Meet enrollment goals and objectives
2003 to 07/2003
Field Service Representative Southwest Airlines Belgrade, MT,
  • Provided on site mail room, printing, receptionist, and multi line switchboard services via service contract with large employers such as: Sara Lee and Lenscrafters.
07/1999 to 08/2002
Owner and Operator International Institute Of New England Lowell, MA,
  • Hired, trained, and supervised staff of 8.
  • Administered all aspects of daily operations.
  • Business flourished due to excellent quality and superior customer service and positive interaction with customers.
07/1998 to 08/1999
Customer Service Agent Imperial Parking Corporation Eugene, OR,
  • Using strong customer service skills, performed gate duties including ticketing, tagging bags, boarding and deplaning announcements, passenger count, and problem resolution.
  • Worked with FAA representatives to ensure passenger safety.
  • Used sales ability to convince passengers to give up seats relative to overbooking.
09/1995 to 10/1998
Manager of Operations Managed Care Options City, STATE,
  • Responsible for all day to day operations of this health care management and development company.
  • Primary duties included customer service, sales and service, and management of support staff.
  • Also, had complete responsibility for site selection, travel and lodging, and meeting room facilities for seminars and events.
07/1992 to 10/1994
Manager Office On Main Street City, STATE,
  • Responsible for daily operations for a large office complex which housed small and medium sized companies that depended heavily on contracted support services.
  • Supervised staff of 4.
  • Responsible for renting office space, and hiring and training of staff.
01/1977 to 05/1992
Banking Administrator PNC Bank/Central Trust City, STATE,
  • Performed all duties as required in the Collections Department and then in the Trust Department.
Awards
  • 2011-Current - Highest converter of personally developed referrals.
  • 2010-Current - Recognized for having the highest enrollment percentage among all admissions representatives from two schools.
  • 2009-2010 - Presidents List for having over 200 enrollments during that time.
  • January 2006 through March 2007 - "Highest Enrollment Percentages Appreciation Award - Received personal letter (one monthly for 15 consecutive months) from the President of Daymar Colleges Group in recognition of my personally having the highest enrollment percentages among all Admissions Representatives in the 12 Campuses of Daymar Colleges Group.
  • 2006 - "Certificate of Appreciation" Award for providing excellent customer service by having outstanding conversion rates of 32% during the period of January 2006 through March 2006.
  • 1996-1998 - Served a two year term as President for the Thornwilde Social Committee.
  • 1986 - Perfect Attendance: PNC Bank/Central Trust
  • 1985 - Dale Carnegie Award: "How to win friends and influence people".
  • Licensed Agent - Board of Proprietary Education - both in Kentucky and Ohio.
Skills
  • Outstanding customer service, persuasive and salesmanship skills.
  • Exceptional interpersonal skills including emotional intelligence.
  • Intrinsically motivated and optimistic with outstanding work ethic.
  • Excellent organizational, communication, listening and interpersonal skills.

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Resume Overview

School Attended

  • Kentucky Business College

Job Titles Held:

  • Senior Admissions Representative
  • Admissions Representative
  • Admissions Representative
  • Admissions Representative
  • Field Service Representative
  • Owner and Operator
  • Customer Service Agent
  • Manager of Operations
  • Manager
  • Banking Administrator

Degrees

  • Associate of Science

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