senior administrative assistant resume example with 12 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Orderly and committed Senior Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.

  • Speak Polish fluently
  • Can multitask many projects
  • Manages time efficiently
  • Very patient
  • Work well as a leader, and as a team player
  • Works well under pressure
  • Very Organized
  • Accepts challenges
  • Quick learner
  • Customer service oriented
  • Postive & professional
  • Time managment
  • Outlook proficent
  • OneNote
  • Organized
  • Quick learner
  • Project Cordinator
  • MS Office proficent
01/2018 to Current
Senior Administrative Assistant Thermo Fisher Scientific Inc. Andover, MA,
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Resolved IT issues quickly and escalated critical problems immediately to Corporate IT
  • Guided administrative and professional staff through computer and software problems.
  • Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
  • Supervised set up of conference rooms for corporate meetings and other events.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for the office
  • Produced and distributed team newsletters, email updates and other forms of communication.
  • Organized files, developed spreadsheets, and scanned documents,
  • Planned and executed corporate meetings, lunches and special events for groups of 200+ employees.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Worked professionally to handle all client, vendor and public guest requirements.
  • Created agendas, and prepared presentations for meetings.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Created PowerPoint presentations used for business development.
  • Verified and logged deadlines in response to daily inquiries and requests.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
01/2015 to 01/2018
Administrative Assistant/ JrClient Account Manager Troon Golf, L.L.C. Washington, DC,
  • Filed and coded all paperwork.
  • Making copies, and faxing paperwork.
  • Put together information.
  • Set travel arrangements for employees and field technicians.
  • Loaded and dispatched calls according to jobs severity to make sure jobs got completed in proper time frame and within quoted job amounts.
  • Proofed and reviewed quotes.
  • Loaded quotes for clients as well as approved quoted jobs for clients.
  • Dispatched technicians to proper job site locations.
  • Provided help and support with other team member's within their clients when I had downtime.
  • Scanned, faxed and emailed documents.
  • Kept office clean and provided easy access for other staff members.
  • Reordered any supplies office that were in need( printer ink, coffee, pens, paper etc).
  • Keeping the office organized.
  • Ensured UPS/FedEx packages got delivered and accepted at the door and placed in correct locations for the employees, as well as technicians on the field.
  • Recognized by management for providing exceptional customer service.
  • Supported Senior Client Acount managers by compiling paperwork and taking detailed meeting minutes.
  • Achieved cost-savings solutions to vendor problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed client communication and oversaw project progress to provide timely status updates and avoid delays.
  • Created spreadsheet records to maintain equipment info for each client location site.
  • Answered office phone calls and emails to direct customers and answered questions.
03/2013 to 12/2014
Supervisor Sprouts Farmers Market Modesto, CA,
  • Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Assigned employees to specific duties at the time if their shifts.
  • Enforced safety, health, and security rules.
  • Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Planned budgets and authorize payments and merchandise returns.
  • Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Established and implemented policies, goals, objectives, and procedures for each department.
  • Maintained a clean and functional service desk at all times.
  • Provided excellent and friendly customer service to all our customers.
04/2009 to 12/2014
Head Cashier TJMAXX City, STATE,
  • Received payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issued receipts, refunds, credits, or change due to customers.
  • Assisted customers by providing information and addressing their concerns.
  • Greeted customers entering establishment.
  • Answered customers' questions, and provide information on procedures or policies.
  • Processed merchandise returns and exchanges.
  • Maintained a clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stocked shelves, and mark prices on shelves and items.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Monitored checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Assisted with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Supervised others and provided on-the-job training.
  • Offered customers carry-out service at the completion of transactions.
  • Received payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issued breaks and lunches to other employees.
  • Provided associates with projects and departments.
Education and Training
Expected in 2013 to to
Completed coursework towards Business Management:
Expected in 2009 to to
High School Diploma:

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Resume Overview

School Attended


Job Titles Held:

  • Senior Administrative Assistant
  • Administrative Assistant/ JrClient Account Manager
  • Supervisor
  • Head Cashier


  • Completed coursework towards Business Management
  • High School Diploma

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