Orderly and committed Senior Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
Speak Polish fluently
Can multitask many projects
Manages time efficiently
Very patient
Work well as a leader, and as a team player
Works well under pressure
Very Organized
Accepts challenges
Quick learner
Customer service oriented
Postive & professional
Time managment
Outlook proficent
OneNote
Organized
Quick learner
Project Cordinator
MS Office proficent
Experience
01/2018 to Current
Senior Administrative AssistantThermo Fisher Scientific Inc. – Andover, MA,
Kept reception area clean and organized to offer positive first impression to every visitor.
Resolved IT issues quickly and escalated critical problems immediately to Corporate IT
Guided administrative and professional staff through computer and software problems.
Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
Supervised set up of conference rooms for corporate meetings and other events.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for the office
Produced and distributed team newsletters, email updates and other forms of communication.
Organized files, developed spreadsheets, and scanned documents,
Planned and executed corporate meetings, lunches and special events for groups of 200+ employees.
Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
Worked professionally to handle all client, vendor and public guest requirements.
Created agendas, and prepared presentations for meetings.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Created PowerPoint presentations used for business development.
Verified and logged deadlines in response to daily inquiries and requests.
Proofed and edited letters and other correspondence to correct grammar and spelling errors.
Set travel arrangements for employees and field technicians.
Loaded and dispatched calls according to jobs severity to make sure jobs got completed in proper time frame and within quoted job amounts.
Proofed and reviewed quotes.
Loaded quotes for clients as well as approved quoted jobs for clients.
Dispatched technicians to proper job site locations.
Provided help and support with other team member's within their clients when I had downtime.
Scanned, faxed and emailed documents.
Kept office clean and provided easy access for other staff members.
Reordered any supplies office that were in need( printer ink, coffee, pens, paper etc).
Keeping the office organized.
Ensured UPS/FedEx packages got delivered and accepted at the door and placed in correct locations for the employees, as well as technicians on the field.
Recognized by management for providing exceptional customer service.
Supported Senior Client Acount managers by compiling paperwork and taking detailed meeting minutes.
Achieved cost-savings solutions to vendor problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed client communication and oversaw project progress to provide timely status updates and avoid delays.
Created spreadsheet records to maintain equipment info for each client location site.
Answered office phone calls and emails to direct customers and answered questions.
03/2013 to 12/2014
SupervisorSprouts Farmers Market – Modesto, CA,
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Assigned employees to specific duties at the time if their shifts.
Enforced safety, health, and security rules.
Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Planned budgets and authorize payments and merchandise returns.
Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Established and implemented policies, goals, objectives, and procedures for each department.
Maintained a clean and functional service desk at all times.
Provided excellent and friendly customer service to all our customers.
04/2009 to 12/2014
Head CashierTJMAXX – City, STATE,
Received payment by cash, check, credit cards, vouchers, or automatic debits.
Issued receipts, refunds, credits, or change due to customers.
Assisted customers by providing information and addressing their concerns.
Greeted customers entering establishment.
Answered customers' questions, and provide information on procedures or policies.
Processed merchandise returns and exchanges.
Maintained a clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stocked shelves, and mark prices on shelves and items.
Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Monitored checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Assisted with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Supervised others and provided on-the-job training.
Offered customers carry-out service at the completion of transactions.
Received payment by cash, check, credit cards, vouchers, or automatic debits.
Issued breaks and lunches to other employees.
Provided associates with projects and departments.
Education and Training
Expected in 2013
Completed coursework towards Business Management: JOHNSON WALES UNIVERSITY - PROVIDENCE, RI GPA:
Expected in 2009
High School Diploma: GLASTONBURY HIGH SCHOOL - GLASTONBURY, CT GPA:
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