Senior Administrative Assistant Resume Example
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SENIOR ADMINISTRATIVE ASSISTANT
Summary
Orderly and committed Senior Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
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Experience
Senior Administrative Assistant01/2018 to CurrentThermo Fisher Scientific Inc.Andover , MA
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Resolved IT issues quickly and escalated critical problems immediately to Corporate IT
- Guided administrative and professional staff through computer and software problems.
- Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
- Supervised set up of conference rooms for corporate meetings and other events.
- Received incoming packages and mail, dispersed parcels and shipped outgoing items for the office
- Produced and distributed team newsletters, email updates and other forms of communication.
- Organized files, developed spreadsheets, and scanned documents,
- Planned and executed corporate meetings, lunches and special events for groups of 200+ employees.
- Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
- Worked professionally to handle all client, vendor and public guest requirements.
- Created agendas, and prepared presentations for meetings.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Created PowerPoint presentations used for business development.
- Verified and logged deadlines in response to daily inquiries and requests.
- Proofed and edited letters and other correspondence to correct grammar and spelling errors.
Administrative Assistant/ JrClient Account Manager01/2015 to 01/2018Troon Golf, L.L.C.Washington , DC
- Filed and coded all paperwork.
- Making copies, and faxing paperwork.
- Put together information.
- Set travel arrangements for employees and field technicians.
- Loaded and dispatched calls according to jobs severity to make sure jobs got completed in proper time frame and within quoted job amounts.
- Proofed and reviewed quotes.
- Loaded quotes for clients as well as approved quoted jobs for clients.
- Dispatched technicians to proper job site locations.
- Provided help and support with other team member's within their clients when I had downtime.
- Scanned, faxed and emailed documents.
- Kept office clean and provided easy access for other staff members.
- Reordered any supplies office that were in need( printer ink, coffee, pens, paper etc).
- Keeping the office organized.
- Ensured UPS/FedEx packages got delivered and accepted at the door and placed in correct locations for the employees, as well as technicians on the field.
- Recognized by management for providing exceptional customer service.
- Supported Senior Client Acount managers by compiling paperwork and taking detailed meeting minutes.
- Achieved cost-savings solutions to vendor problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed client communication and oversaw project progress to provide timely status updates and avoid delays.
- Created spreadsheet records to maintain equipment info for each client location site.
- Answered office phone calls and emails to direct customers and answered questions.
Supervisor04/2013 to 01/2015Sprouts Farmers MarketModesto , CA
- Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Assigned employees to specific duties at the time if their shifts.
- Enforced safety, health, and security rules.
- Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Planned budgets and authorize payments and merchandise returns.
- Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Established and implemented policies, goals, objectives, and procedures for each department.
- Maintained a clean and functional service desk at all times.
- Provided excellent and friendly customer service to all our customers.
Head Cashier05/2009 to 01/2015TJMAXXCity , STATE
- Received payment by cash, check, credit cards, vouchers, or automatic debits.
- Issued receipts, refunds, credits, or change due to customers.
- Assisted customers by providing information and addressing their concerns.
- Greeted customers entering establishment.
- Answered customers' questions, and provide information on procedures or policies.
- Processed merchandise returns and exchanges.
- Maintained a clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stocked shelves, and mark prices on shelves and items.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Monitored checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Assisted with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Supervised others and provided on-the-job training.
- Offered customers carry-out service at the completion of transactions.
- Received payment by cash, check, credit cards, vouchers, or automatic debits.
- Issued breaks and lunches to other employees.
- Provided associates with projects and departments.
Education and Training
Completed coursework towards Business Management2013JOHNSON WALES UNIVERSITYCity, State
High School Diploma2009GLASTONBURY HIGH SCHOOLCity, State
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Resume Overview
School Attended
- JOHNSON WALES UNIVERSITY
- GLASTONBURY HIGH SCHOOL
Job Titles Held:
- Senior Administrative Assistant
- Administrative Assistant/ JrClient Account Manager
- Supervisor
- Head Cashier
Degrees
- Completed coursework towards Business Management 2013
High School Diploma 2009
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