Experienced , motivated career person with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Interpersonal Skills
Proficient time management
Ability to build positive and productive relationships
Reliable
Professional
Strong problem solver
Articulate and well-spoken
Customer service-oriented
Meticulous attention to detail
Experience
12/03/2 to Current
Senior Administrative AssistantAdp – Windsor, CT,
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Trained and mentored interns in company policies, daily task execution and industry best practices.
Analyzed data compiled from various sources and compiled into reports for submission to Asset Managers.
Compiled reports outlining financial information such as income, assets and liabilities for business leaders and partners.
Developed new reports, updated existing reports and created routine reports based on defined requirements.
Observed staff to study daily tasks regarding information processing and performance to better understand business system needs.
Troubleshot and resolved problems with programs and systems.
Integrated new technologies to meet area requirements.
05/2017 to 08/2018
On Air Radio PersonalitySares-Regis Group – San Diego, CA,
Introduced fresh and new angles on previously-reported material to update and inform listeners.
Protected the company's interests while using communication and people skills to maintain positive business relationships.
Verified product placements in web scheduler.
Acted as lead anchor for KSOM-96.5 and KS95.7 radio stations.
11/2004 to 08/2018
Administrative Assistant/Health EducatorCass County Health System – City, STATE,
Coordinated meetings for Clinical Departments and served as main liaison between Chief Executive Officer and Nurse Management staff.
Maintain the computer based Learning Management System for the entire organization.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Developed and implemented a process/procedure for maintaining Policies and Procedures.
Assist in maintaining the organizations Department of Inspections and Appeals compliance.
Assisted in developing several customer service tools.
Contract negotiations and management.
Develop and deliver public speaking programs.
Assisted in developing, fully responsible for implementing, the organizations orientation process.
Coordination and implementation of continuing education programs.
Invoice reconciliation and management.
Approved travel expenses and reimbursement requests.
Open, read, and wrote answers to routine letters.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Collaborated with other administrative team members, human resources and the finance department on special projects and events.
Wrote and distributed meeting minutes to appropriate individuals.
Dispersed incoming mail to correct recipients throughout the office.
Increased meeting efficiency by developing meeting agendas.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
09/2002 to 10/2004
Assistant ManagerCasey's Marketing, Inc. – City, STATE,
Maintained friendly and professional customer interactions.
Processed an average of 350 - 450 transactions each shift in a timely manner.
Received and processed cash and credit payments for in-store purchases.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Verified that all merchandising standards were maintained on a daily basis.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Maintained visually appealing and effective displays for the entire store.
Education and Training
Expected in 1987 to to
High School Diploma: N/A Atlantic High School Adult Education Center - Atlantic , IA GPA:
Expected in 2014 to to
Associate of Arts: Business University of Phoenix - Tempe, AZ GPA:
Additional Certifications
Excel Basic Training - New Horizons Computer Learning Center
Excel Intermediate Training - New Horizons Computer Learning Center
Outlook Basic Training – New Horizons Computer Learning Center
Word Basic Training – New Horizons Computer Learning Center
Word Intermediate Training – New Horizons Computer Learning Center
Crucial Conversations Training
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