Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced , motivated career person with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Interpersonal Skills
  • Proficient time management
  • Ability to build positive and productive relationships
  • Reliable
  • Professional
  • Strong problem solver
  • Articulate and well-spoken
  • Customer service-oriented
  • Meticulous attention to detail
12/03/2 to Current Senior Administrative Assistant Adp | Windsor, CT,
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Trained and mentored interns in company policies, daily task execution and industry best practices.
  • Analyzed data compiled from various sources and compiled into reports for submission to Asset Managers.
  • Compiled reports outlining financial information such as income, assets and liabilities for business leaders and partners.
  • Developed new reports, updated existing reports and created routine reports based on defined requirements.
  • Observed staff to study daily tasks regarding information processing and performance to better understand business system needs.
  • Troubleshot and resolved problems with programs and systems.
  • Integrated new technologies to meet area requirements.
05/2017 to 08/2018 On Air Radio Personality Sares-Regis Group | San Diego, CA,
  • Introduced fresh and new angles on previously-reported material to update and inform listeners.
  • Protected the company's interests  while using communication and people skills to maintain positive business relationships. 
  • Verified product placements in web scheduler.
  • Acted as lead anchor for KSOM-96.5 and KS95.7 radio stations.
11/2004 to 08/2018 Administrative Assistant/Health Educator Cass County Health System | City, STATE,
  • Coordinated meetings for Clinical Departments and served as main liaison between Chief Executive Officer and Nurse Management  staff.
  • Maintain the computer based Learning Management System for the entire organization.  
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Developed and implemented a process/procedure for maintaining Policies and Procedures.
  • Assist in maintaining the organizations Department of Inspections and Appeals compliance.
  • Assisted in developing several customer service tools.
  • Contract negotiations and management.
  • Develop and deliver public speaking programs.
  • Assisted in developing, fully responsible for implementing, the organizations orientation process.
  • Coordination and implementation of continuing education programs.
  • Invoice reconciliation and management.
  • Approved travel expenses and reimbursement requests.
  • Open, read, and wrote answers to routine letters.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Collaborated with other administrative team members, human resources and the finance department on special projects and events.
  • Wrote and distributed meeting minutes to appropriate individuals.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Increased meeting efficiency by developing meeting agendas.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
09/2002 to 10/2004 Assistant Manager Casey's Marketing, Inc. | City, STATE,
  • Maintained friendly and professional customer interactions.
  • Processed an average of 350 - 450 transactions each shift in a timely manner.
  • Received and processed cash and credit payments for in-store purchases.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Verified that all merchandising standards were maintained on a daily basis.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Maintained visually appealing and effective displays for the entire store.
Education and Training
Expected in 1987 High School Diploma | N/A Atlantic High School Adult Education Center, Atlantic , IA GPA:
Expected in 2014 Associate of Arts | Business University of Phoenix, Tempe, AZ GPA:
Additional Certifications

Excel Basic Training - New Horizons Computer Learning Center

Excel Intermediate Training - New Horizons Computer Learning Center

Outlook Basic Training – New Horizons Computer Learning Center
Word Basic Training – New Horizons Computer Learning Center

Word Intermediate Training – New Horizons Computer Learning Center
Crucial Conversations Training

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School Attended

  • Atlantic High School Adult Education Center
  • University of Phoenix

Job Titles Held:

  • Senior Administrative Assistant
  • On Air Radio Personality
  • Administrative Assistant/Health Educator
  • Assistant Manager


  • High School Diploma
  • Associate of Arts

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