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Senior Administrative Assistant Resume Example

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SENIOR ADMINISTRATIVE ASSISTANT
Professional Summary
Ambitious and motivated Administrative professional bringing 10+ years of experience supporting senior level executives. Resourceful and results-focused professional with extensive experience providing operational support working with cross-functional teams to deliver results aligned with organizational strategic goals. Exhibits a high degree of diplomacy, and confidentiality using sound judgment to make decisions. Demonstrates exemplary integrity in handling complex information and is highly adept at working independently and taking ownership of tasks utilizing exceptional time management and organizational skills. Ability to work well in fast-paced environments, building effective relationships while interfacing with all levels of management.
Work History
Aetna Inc. - Senior Administrative AssistantScottsdale , AZ06/2019 - 11/2020
  • Deliver executive administrative support to Vice President of Contract Underwriting, Associate Vice President of Personal lines, and Senior Directors.
  • Extensive calendar management and complex meeting logistics (multi-site, executive attendance, Microsoft Teams meetings), securing conference room coordination, and room setup with Facilities.
  • Monitor email correspondence on behalf of, Administered creating, and revising policies and procedures.
  • Handle new associate requisition process, to include on-boarding.
  • Executed salary changes, promotions, position changes and associate transfers (Workday).
  • Review, and screen application and resumes in addition to interview candidates.
  • Complete documentation and obtain VP approval before posting open positions in Workday.
  • Support department managers and staff with travel, process and approve expense reports, credit card reconciliation and supply/equipment requests.
  • Create, and manage SharePoint site for Contract Underwriting.
  • Refined reporting Department of Insurance complaints for Contract Underwriting and Personal Lines.
  • Coordinated Underwriting Conference and Academy.
  • Create PowerPoint presentations and secure audio/visual needs.
  • Own and manage email distribution groups for entire Contract Underwriting area.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Aspen Skiing Company, L.L.C. - Executive AssistantId , ID02/2018 - 02/2019
  • Provide Executive administrative support to Senior Director of Education and Workforce, as well as other education program directors.
  • Maintained calendars; compile, prepare, maintain background material related to meetings, and events.
  • Make travel arrangements for Senior Director, record travel in Concur travel system, track reimbursements and payments.
  • Independently compose correspondence on variety of topics requiring judgement, originality, and knowledge of issues involved.
  • Execute variety of intricate administrative duties requiring professionalism, attention to detail, diplomacy, discretion.
  • Provided support for internal, and external organization-wide events and activities including arranging equipment and catering, sending invitations and managing RSVPs.
  • Manage day-to-day workload for Senior Director, assessing and prioritizing administrative tasks.
  • Assist in tracking of all division's budget expenditures.
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
Adventist Health System - Senior Executive AssistantValrico , FL02/2017 - 08/2017
  • Managed complex calendar, proactively managing scheduling conflicts, schedule meetings, and events.
  • Planned and coordinated and executed meetings for Board of Directors, President and Executive Vice President.
  • Prepared meeting agendas, meeting minutes for Board of Directors and Executive staff.
  • Liaison between Executive Office and Board of Directors.
  • Supported human resource department in annual employee review process to manage performance merit increases.
  • Administer contracts, legal documents, policies and procedures for President and Chief Executive Officer.
  • Maintain office supply inventory.
  • Assisted in tracking of all division's budget expenditures.
  • Supervise, train and direct workflow of Executive Assistants.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
Aetna Inc. - Senior Administrative AssistantFort Worth , TX01/2008 - 07/2016
  • Supported Senior Vice President of Patient Financial Services, Directors and Physicians.
  • Managed calendar for Executive Leadership team.
  • Processed payroll (Kronos) ensuring vacation, sick time and CME tracking.
  • Compiled data to prepare statistical and operational report daily for Chief Executive Officer.
  • Reviewed and edited training policy and procedure manuals; monitor progress of projects.
  • Handle, screen, respond and distribute incoming communications.
  • Prepared Personnel Action forms as instructed.
  • Served as liaison between clients, vendors, and executives.
  • Assisted with staff on-board and off boarding which included requesting equipment setup and access.
  • Maintained organizational charts and Executive Bios.
  • Assist with employee recognition initiatives.
  • Reviewed job applications to identify, vet and recommend optimal candidates.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Skills
  • Time Management
  • Detailed Oriented
  • Strong interpersonal skills
  • Calendar Management
  • Microsoft Office Suite
Education
11/2015
Grand Canyon University
Master of Business Administration
03/2011
University Of Phoenix
Bachelor of Science: Business Management

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Resume Overview

School Attended

  • Grand Canyon University
  • University Of Phoenix

Job Titles Held:

  • Senior Administrative Assistant
  • Executive Assistant
  • Senior Executive Assistant

Degrees

  • Master of Business Administration
    Bachelor of Science : Business Management

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