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Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, and handling correspondence.
- Accounts payable and receivable
- Transcription and dictation
- Accounting skills
- Cash deposit preparation
- Account balancing reconciliation
- Recordkeeping and bookkeeping
- Mail management
- Check processing
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- Excel spreadsheets
- Memo preparation
- Data entry documentation
- Back office operations
- Bookkeeping
- Professional and mature
- Invoicing and billing
- Reliable and trustworthy
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05/2013 to Current Senior Administrative Assistant Aetna Inc. – Saint Louis, MO,
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Directed customer communication to appropriate department personnel.
- Collected, calculated and reported on expenditure and statistical data to inform senior management.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Maintained inventory in supply closet to prevent shortages.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
- Maintained accuracy when reviewing and reconciling general ledger.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Monitored accounts payable and receivable statuses and delegated related tasks.
- Collaborated internally with team members and employees across multiple departments and accounting to ensure consistent circulation and billing data.
- Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
- Resolved vendor and employee inquiries about invoices and purchases quickly through research.
- Calculated taxes owed, prepared tax returns and made prompt payment to adhere with IRS regulations.
- Organized and maintained financial records for company earning approximately $5 million annually in net income.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Coded invoices and other records to maintain organized and accurate records.
- Updated and reconciled accounts payable with purchase orders for accuracy.
- Reviewed general ledger entries for accuracy and completeness.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
- Verified items billed against items received and followed-up with vendors and employees to reconcile variances.
03/2014 to Current Notary Public Pra Group, Inc. – Memphis, TN,
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Asked signers about validity of information contained in documents.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
05/2011 to 05/2013 Bank Teller Smartfinancial, Inc. – Pensacola, FL,
- Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
- Responded and assisted customers with account inquiries and updates.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Explained bank services, financial products and applicable fees to customers.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Reconciled cash and checks against computer records at end of shift.
- Directed specific questions to appropriate branch personnel.
- Maintained confidentiality of bank records and client information.
Expected in 05/2013 Bachelor of Arts: Business Administration
Thomas More College - Fort Mitchell, KY
GPA:
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