Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, and handling correspondence.

  • Accounts payable and receivable
  • Transcription and dictation
  • Accounting skills
  • Cash deposit preparation
  • Account balancing reconciliation
  • Recordkeeping and bookkeeping
  • Mail management
  • Check processing
  • Excel spreadsheets
  • Memo preparation
  • Data entry documentation
  • Back office operations
  • Bookkeeping
  • Professional and mature
  • Invoicing and billing
  • Reliable and trustworthy
05/2013 to Current
Senior Administrative Assistant Aetna Inc. Saint Louis, MO,
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Directed customer communication to appropriate department personnel.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Maintained inventory in supply closet to prevent shortages.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
  • Maintained accuracy when reviewing and reconciling general ledger.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Monitored accounts payable and receivable statuses and delegated related tasks.
  • Collaborated internally with team members and employees across multiple departments and accounting to ensure consistent circulation and billing data.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Resolved vendor and employee inquiries about invoices and purchases quickly through research.
  • Calculated taxes owed, prepared tax returns and made prompt payment to adhere with IRS regulations.
  • Organized and maintained financial records for company earning approximately $5 million annually in net income.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Coded invoices and other records to maintain organized and accurate records.
  • Updated and reconciled accounts payable with purchase orders for accuracy.
  • Reviewed general ledger entries for accuracy and completeness.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Verified items billed against items received and followed-up with vendors and employees to reconcile variances.
03/2014 to Current
Notary Public Pra Group, Inc. Memphis, TN,
  • Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
  • Asked signers about validity of information contained in documents.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
05/2011 to 05/2013
Bank Teller Smartfinancial, Inc. Pensacola, FL,
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Responded and assisted customers with account inquiries and updates.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Explained bank services, financial products and applicable fees to customers.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Reconciled cash and checks against computer records at end of shift.
  • Directed specific questions to appropriate branch personnel.
  • Maintained confidentiality of bank records and client information.
Education and Training
Expected in 05/2013
Bachelor of Arts: Business Administration
Thomas More College - Fort Mitchell, KY

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School Attended

  • Thomas More College

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  • Senior Administrative Assistant
  • Notary Public
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  • Bachelor of Arts

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