Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Contract development and management
Issue and conflict resolution
Brand management
Key accounts and territory management
Dependable and reliable
Adaptive team player
Flexible schedule
Cash handling accuracy
High-energy attitude
Cheerful and energetic
Resolution-oriented
Organized
Superior communication skills
Excellent multi-tasker
Inbound and outbound calling
Effective team player
Inventory control procedures
Plexis POS system operations
Office equipment proficiency
Courteous demeanor
Strong communication skills
Detail-oriented
MS Office proficient
Store maintenance
Superior organization skills
Experience
Manager, 01/2004 - 01/2007 Pizza Hut – Atlanta, GA,
Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
Coordinated day-to-day and long-term activities within various business platforms.
Gave input on how to improve training and employee productivity.
Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Greeted and assisted all customers daily in high-traffic retailer.
Behavioral Health Nurse, 10/2006 - 12/2013 Interim Home Healthcare Company – Jeffersonville, OH,
Observed strict safety measures, including checking medication dosages before administration to patients.
Developed and adapted individualized treatment plans according to patient recovery goals.
Treated patients by administering various types of medications and therapies.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Enhanced awareness of health resources and worked to connect individuals with programs.
Provided necessary health education training for patients.
Monitored multiple databases to keep track of all company inventory.
Effectively controlled the release of proprietary and confidential information for general client lists.
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Set up and maintained physical and electronic filing systems.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Guided administrative and professional staff through computer and software problems.
Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Kept reception area clean and organized to offer positive first impression to every visitor.
Created and maintained spreadsheets and developed administrative and logistical reports.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
Elevated customer satisfaction ratings by resolving issues for speedy resolution.
Developed and implemented efficient filing systems and customer database protocols.
Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
Scheduled appointments for management teams and maintained updated calendar using [Software] system.
Managed and adjusted personnel scheduling for [Number] staff, monitoring resource allocation to provide optimal coverage and service.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Compiled and analyzed data utilizing spreadsheets or other database software such as [Software] and [Software].
Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
Education and Training
: Early C, Expected in - Cypress College - Cypress, CA GPA:
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