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senior administrative assistant resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
To obtain a position where I can use my 20 plus years office experiences and administrative abilities.
Core Qualifications
  • Proactive and anticipates needs
  • Great problem solver
  • Exercise good judgment and decision making
  • Positive professional demeanor
  • Application Experience
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Microsoft Publisher
  • Outlook
  • SAP/Ariba
  • Facultative Risk Processing FRC/FRC
  • Road Runner
Experience
11/2011 to Current Senior Administrative Assistant Somalogic | Phoenix, AZ,
  • Currently working at a Pharmaceutical client site providing Senior Administrative support to our PPD's audit team members.
  • Routinely handle highly sensitive and confidential information with maximum discretion.
  • Interact with key executives at the client site, as well as, senior management within the firm.
  • Schedule meetings, organize and maintain calendars with the ability to reschedule priorities effectively.
  • Schedule quarterly meetings with all of the client divisions which includes one on one calls with International client divisions.
  • Manage logistics for internal and external client conferences, planning meetings, dinners and entertainment.
  • Prepare requests for payment which includes monthly invoicing in the clients Ariba systems.
  • Provide billing analysis, setting up client projects within our DPS system.
  • Set up, proof, compile, create and distribute correspondence Maintain engagement team directories, voicemail and email distribution list Work effectively correspond and communicates with engagement team member and client contact on a daily basis Onboarding new team members in client esetup systems, safety training, badge set up and maintain badge expirations and renewals Manage travel arrangements for domestic and international business trips Use internal and external resources effectively, investigate and find solutions when necessary.
08/2007 to 11/2011 Office Administrator Feasible | Oakland, CA,
  • Manages and is responsible for all administrative activities related to the listing and sales of real estate transactions.
  • Responsible for the daily administrative tasks of operating the sales office.
  • Runs and reconciles monthly management reports.
  • Takes initiative and is responsible for overseeing the work flow process in the sales office.
  • Responsible for training new sales associates on procedures and company software applications.
  • Fields phone calls from clients, attorneys, title companies, other real estate companies and associates.
  • Creates and maintains the office calendar and floor schedule.
07/2004 to 05/2005 Certified Technical Assistant Brown & Brown, Inc. | Rome, GA,
  • Answer phones and take inspection requests.
  • Assist general public township residents and contractors in the construction permit application process relating to the Uniform Construction Code.
  • Review applications for construction permits to ensure all information is included for the Construction Official's plan review.
  • Maintain Inspection Log for all sub codes.
  • Process construction permits after prior approval from Sub Code Official and or Construction Official.
  • Maintain office records and files.
  • Type various letters and correspondence.
  • Maintain the information center for residents and contractors on updated information for the permit process from NJUCC.
04/1985 to 12/1999 Assistant Underwriter American Re-Insurance Company | City, STATE,
  • Note American Re - name changed to Munich Re America Underwrite individual risk Facultative Casualty business in accordance with department guidelines and philosophy.
  • Underwrite Facultative Casualty programs in accordance with department guidelines.
  • Sign quotes and binders within delegated authority.
  • Participate in the development of overall market strategies for assigned accounts.
  • Assist management in the development of new clients.
  • Assist Regional Manager on special projects and reports.
  • Provide referral expertise to processing and administrative staff regarding clearances, coding, and loss rating model and related processing issues.
  • Work with the processing and administrative staff on training.
  • Act as a liaison between the underwriting staff and the administrative staff.
  • Travel with Mangers to attend client meeting to maintain strong client relationships.
  • Travel to branch offices to assist on underwriting audits.
  • Attended underwriting seminars to further knowledge of Insurance Industry.
  • Responsible for checking the accuracy of our printed documents such as quotes, binders, certificates and endorsements.
  • Review client policies and endorsements to make sure they correspond with the underwriter's binder terms and conditions.
Education
Expected in 1983 | New Dorp High School, Staten Island, New York GPA:
Expected in Insurance courses and attended Insurance Seminars at The College of Insurance in New York 1986 - 1999 Various in-house seminars and insurance pictorials. 2004 - 2005 Mercer County Community College, Township Technical Assistant Certification Course | , New York, GPA:
Professional Affiliations
Skills

Extremely Organized

Excellent Communication Skills

Proactive and anticipates needs

Great problem solver

Exercise good judgment and decision making

Positive professional demeanor

Application Experience

Microsoft Word

Microsoft Excel

Microsoft Power Point

Microsoft Publisher

Outlook

SAP/Ariba

Facultative Risk Processing FRC/FRC

Road Runner

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Resume Overview

School Attended

  • New Dorp High School

Job Titles Held:

  • Senior Administrative Assistant
  • Office Administrator
  • Certified Technical Assistant
  • Assistant Underwriter

Degrees

  • Insurance courses and attended Insurance Seminars at The College of Insurance in New York 1986 - 1999 Various in-house seminars and insurance pictorials. 2004 - 2005 Mercer County Community College, Township Technical Assistant Certification Course

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