A reliable and dedicated administrator with proven expertise in the organization, financing, marketing and management of health care institutions. Manage awards, grants, cooperative agreements and comparable funding sources for high level contracts from both corporate and governmental sources. Achieve objectives* offering proven leadership and critical thinking skills necessary for innovation and problem solving to improve the organization, quality and delivery of personal health services to those who are uninsured, isolated or medically vulnerable. Specializations Accounting & Finance Operations Management Reports/Presentations Health Services Administration Computer Networking Business Administration Data Analysis Human Resources Project Management
Highlights
Operating Systems: Windows 7, Microsoft Office Suite, Oracle - Customer Relations
Management (CRM), PeopleSoft, SIRE Information Management/Data Scanning, OnBase Data
Supported Director through personal document management, calendar organization and collateral preparation for meetings.
Experience
Senior Administrative Assistant, 07/2006 to Current Somalogic – Salt Lake City, UT,
Provide executive level support to Director of Regulation Counsel and senior staff.
Develop word processing systems, filing and records management systems, and presentations for events, conferences, workshops, and meetings.
Prepare all travel related documents while improving the efficiency of internal operations of the second largest unified Bar in the country.
Reconcile invoices for budgeting and committee events.
Track costs codes for audit purposes.
Implement and coordinate communication tools and supplements.
Update critical processes and procedures on Legal Ethics (LEC) cases, rules, DC opinions and other ethics opinions in an internal database.
Manage the Sire database and OnBase database for 100,000 Bar members (CLE certification tasks).
Generate reports including statistical summaries and comparisons for decision making and strategic planning activities.
Conduct data mining to analyze, evaluates, and improves the efficiency of internal administrative operations to ensure deadlines and goals are met.
Human Resources General Clerk, 03/2006 to 04/2006 Nrg Energy, Inc. – Jewett, TX,
Addressed personnel needs for 500+ employees.
Processed personnel actions related to new hires, employee benefit changes, employee awards, and terminations.
Completed wage verification requests and garnishments.
Utilized automatic data processing (ADP) system to administer timesheet approval processes.
Tracked employee accrued and used vacation hours to resolve employee's payroll related questions.
Prepared all statistical reports in relations to turnovers, wages and salaries as needed.
Implemented electric filling and quality assurance systems.
Customer Service Representative, 07/2005 to 02/2006 Pension Benefit Guaranty Corporation/Randstad – City, STATE,
Handled incoming and outgoing phone calls.
Performed database querying and records verification using customer relations management software (CRM).
Updated participants' information on a secure payment transfer system connecting all U.S.
financial institutions.
Responded to benefit entitlement questions, confirmed benefit estimates, lump sum requests, power of attorney verification, participants' death notifications, and survivor benefits for the maintenance of voluntary private defined benefit pension plans.
Hurricane Katrina Call Center Representative, 08/2005 to 10/2005 Aspen Systems Corporation/American Red Cross FEMA – City, STATE,
Answered calls from organizations with large groups of volunteers offering support and.
assistance to the victims of Hurricane Katrina via the USA Freedom Corps phone line while using internet research skills to assist evacuees.
Provided direct assistance to 450,000 evacuees and over 1.4 million families to purchase.
groceries, clothing, diapers and other basic needs during the storm's aftermath.
Administrative Assistant/Bookkeeper, 02/2001 to 03/2005 Jewish Counsel For The Aging/Misler Adult Day Center – City, STATE,
Provided a variety of administrative, support and project assignments including monthly billing for Private Pay, Scholarship, State Grant, Medicaid Electronic Billing, and Veterans Affairs.
Prepared invoices and ensured accuracy of invoicing for auditing purposes.
Generated annual, monthly and quarterly reports for management review.
Quality Trust for Individuals with Disabilities.
Lay Advocate I, 05/2003 to 04/2004 Quality Trust For Individuals With Disabilities – City, STATE,
Represented persons with developmental disabilities in administrative hearings.
Promoted community involvement and cooperation to ensure quality care.
Assisted with complaint resolution through counseling, mediation and investigation of.
client identified issues.
Addressed complaints regarding client services, supports and personal rights on a case by case basis while ensuring confidentially.
Education
Master of Health Services Administration: Health Services, Expected in 2012 STRAYER UNIVERSITY - Washington, DC GPA:
Bachelors of Science: Information Technology, Expected in 2004 Strayer University - Washington, DC GPA:
Skills
Operating Systems: Windows 7, 10, Microsoft Office Suite, Oracle – Customer Relations Management (CRM), PeopleSoft, SIRE Information Management/Data Scanning, OnBase Data Management/Scanning, Adobe Acrobat, Fujitsu Scanner, Dreamweaver, Photoshop, Clear Vantage Management Member Service, ADP Payroll.
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