Experience dealing with internal and external customers via telephone and email to ensure successful communication. These customers have also been international. Have been with CSG International for almost 8 years. Enjoy sharing knowledge, assisting co-workers, training, working hard, and encouraging others in development to achieve team/company goals. Experience in Oracle with running reports, processing data entry, searching/entering journals, training new employees, processing Electronic and check payments, processing 1099's, supplier set-ups, 1099 processing, miscellaneous testing, and handling month end close procedures. Also have been handling CSG's Corporate AMEX Card Program to try to minimize the delinquency amount owed, and have our employees stay in good standing with AMEX.
Microsoft Office (Word, Excel, Outlook, PowerPoint, EDI)
Oracle Financials, iProcurement
Numerical 9-key pad
Adobe Reader XI
AMEX @ Work
Great communication skills
Type 80 WPM
Researched and resolved accounting problems that had been previously missed.
Acted swiftly in many cases when there was systematic issues that effected vendors and employee payments.
SENIOR ACCOUNTING SPECIALIST11/2008 to CurrentCSG INTERNATIONAL, INCOMAHA, NE
Process checks and ACH as payments on a daily basis, and also work directly with the bank when there are any payment issues.
Audit Expense Reports to ensure expenses follow Company policy.
Process data entry on a daily basis, while making sure to watch invoice/scheduled payment dates along with tax charged in correspondence with the location that was taxed.
Train new hires on Accounts Payable and Expense Report processes and procedures.
Updated write-ups for Accounts Payable and Expense Report processes.
Review and process rent payments for our US and Canada locations.
Complete testing for different scenarios, implementations, and updates.
Also have done testing when CSG merged with other companies and domestic and international.
Work with our Global Strategic Services group when setting up new suppliers for US and Canada.
Assure proper paperwork is filled out properly for tax and audit compliance prior to setting up new supplier.
Handle employee Garnishment payments every pay day.
Process employee terminations in regards to Corporate AMEX cards.
Update term information in Oracle and also in AMEX @Work online.
Manage Corporate AMEX card program.
Process employee applications, stay in contact with AMEX corporate account representative, review delinquency report on a monthly basis, follow-up with delinquent employees to try to minimize delinquency amount owed to AMEX, review delinquent information with upper management every month to go over findings, review all cardholders AMEX charges on a quarterly basis to ensure all employees are following the Company's policy and not using the card for personal use.
Maintain good standing relationships with internal and external contacts.
Process month end close procedures and reports for Accounts Payable.
STORE CLERK (PART-TIME POSITION)04/2007 to 06/2007NEXT MILLENNIUMOMAHA, NE
Became knowledgeable in the different products sold within the store, to provide better customer service.
Processed sale transactions with cash register and credit card swipe machine.
Kept log of inventory sold to customers
ACCOUNTING SERVICES SPECIALIST02/2005 to 12/2008WOODMEN LIFE INSURANCEOMAHA, NE
Provided quality customer service by answering questions, and solving problems on a daily basis.
Worked in a fast paced environment.
Processed cash advances, loans, and payments on policies.
Regularly adjusted to changes and reorganization within the company, as there were constant changes.
Started a committee to “break down the barriers” of co-workers as we were faced with many changes and merged with another section.
Ensured quality service by having little or no errors on processed work every month.
TELLER II02/2003 to 02/2005US BANK, N.A.OMAHA, NE
Processed transactions (debits and credits) on a daily basis, and kept track of totals to balance.
Knowledgeable in procedures and bank policies.
Worked in a fast paced environment.
Helped with audits and organization for auditing purposes.
Disbursed, received cash, and balanced at the end of every day.
Had to multi-task on a daily basis.
Helped sell promotional products/services for sales team.
High School Diploma2003OMAHA NORTH HIGH SCHOOLOMAHA, NE, USSpent my time in high school focusing on CAD. Took it for four years and was dedicated to it. I also enjoyed art, math, and science.
Associate of Applied Science: Business Management - Financial Services Management2019METROPOLITAN COMMUNITY COLLEGEOMAHA, NE, USI am currently working on this degree. I enjoy working in the financial world, but would like to learn more about it and the business side.
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Companies Worked For:
CSG INTERNATIONAL, INC
WOODMEN LIFE INSURANCE
US BANK, N.A.
OMAHA NORTH HIGH SCHOOL
METROPOLITAN COMMUNITY COLLEGE
Job Titles Held:
SENIOR ACCOUNTING SPECIALIST
STORE CLERK (PART-TIME POSITION)
ACCOUNTING SERVICES SPECIALIST
High School Diploma 2003 Associate of Applied Science : Business Management - Financial Services Management 2019
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