senior accounting clerk resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Polished, meticulous Customer service professional with over 15 years of experience. Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses. An unwavering commitment to customer service, listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.

  • Verbal and Written Communication Skills
  • Conflict mediation
  • Talent development
  • Problem-solving abilities
  • Microsoft Office expertise (Word, Excel, Access, Outlook, Powerpoint)
  • Customer service background
Senior Accounting Coordinator, 02/2012 - 12/2020
Nestle International Chestnut Hill, MA,
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Trained all of the new clerks on people soft financials, Arms data base, collections, updated excel uploads while checking for thorough comprehension for excellent work.
  • Audited and approved weekly invoices for customer accounts to facilitate accurate billing.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Lead Customer Service Consultant, 03/2000 - 11/2011
Alpha Omega Semiconductor Sunnyvale, CA,
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
  • De-escalated problematic customer concerns, maintaining professionalism and a friendly demeanor.
  • Mentored junior team members and managed employee relationships.
  • Improved productivity by providing CSR performance feedback for corrective action.
  • Managed inbound and outbound calls
Accounting Clerk, 02/1998 - 02/2000
Kelly's Temp Service/ IRS Project City, STATE,
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Reviewed vendor invoices and expense reports, identifying discrepancies.
  • Posted customer payments by recording cash, checks and credit card transactions.
Education and Training
: Business Management 1996-1999, Expected in
Harris Stowe State University - Saint Louis, Missouri,
Status -

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Resume Overview

School Attended

  • Harris Stowe State University

Job Titles Held:

  • Senior Accounting Coordinator
  • Lead Customer Service Consultant
  • Accounting Clerk


  • Some College (No Degree)

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