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self emplyed online sales service manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I have enjoyed 10+ yrs of Online Sales with a distinguished understanding of customers wants and needs. Talented at keeping detailed records and meeting long-term goals. Accomplished at investing, Buying & selling.

Maintaining an up-to-date website and social media presence. Deep understanding of how to increase sales and generate new sales leads.

Motivated Self Employed & Confident individual Very eager to learn new skills. I possess an outgoing and friendly personality with strong drive to succeed. I have established a good work from home ethic and would love the opportunity to find a position within your company to dedicate my hard work in .Thank You for your time.

Skills
  • Buy/sell Hand picked antiques & refurbished items gained Knowledge
  • Verbal and Written Communication
  • Budgeting and Expenditures
  • Shipping and Receiving Oversight
  • Advertising Campaigns
  • Problem Solving
  • Time Management
  • Customer Service
  • Relationship Building
  • Decision Making
  • Sales Projections
  • Price Schedules
Experience
Self Emplyed Online Sales/Service Manager, 02/2005 - Current
Myself City, STATE,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Defined strategies and developed content and creative assets for digital marketing efforts throughout site.
  • Worked with multiple internal and external resources, taking ownership in achieving digital marketing and revenue goals.
  • Executed ad campaigns on search engines and other websites to research and implement latest digital marketing strategies utilizing social media.
  • Monitored actuals, budgets and other strategic management tools to meet sales expectations.
  • Launched and maintained eCommerce site with continued optimizations to deliver outstanding customer experiences.
  • Maintained relationships and followed up with customers.
  • Managed online retail store grossing $1000 per biweekly in sales.
Insulation Helper, 02/2015 - 05/2017
Timberline Inc City, STATE,
  • Supported project planning by collecting and documenting measurements, marking installation points and cutting materials to desired sizes.
  • Operated equipment with strong focus on safety and ground communication.
  • Removed damaged materials and prepared surfaces for optimal installations.
  • Promoted team efficiency by consistently picking up excess materials and tools.
  • Transported supplies to work sites, removed from trucks and organized for crew use.
  • Operated hand tools, saws, routers and sanding equipment to prepare materials and finish project surfaces.
  • Managed and tracked materials and supplies needed for projects and expedited additional materials to avoid project delay.
  • Determined safety risks associated with projects and implemented precautions to address risks.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Assisted with diverse construction challenges to help team and customer.
  • Erected and broke down scaffolding, ladders and other support structures for installations.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Cleaned and prepared construction sites by removing debris and possible hazards.
BANQET SERVER/Bartender, 01/2003 - 02/2011
Crystal Tree Airport Holiday Inn Des Moines , Ia City, STATE,
  • Planned and coordinated special events to boost customer numbers and profits.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Completed regular bar inventories and daily requisition sheets.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Collected and organized daily till totals and tips.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Assembled and served meals according to specific guest requirements.
  • Scrubbed and polished counters to remove debris and food.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Tailored orders to address customer allergies and gluten concerns.
  • Received inventory of food and beverage products to stock in designated areas.
  • Greeted customers to take food orders and provide information about menus.
  • Promoted food items, beverages and desserts to increase sales.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Maintained safe food handling practices to prevent germ spread.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
File Clerk Patient Accounts, 12/1997 - 02/2000
Des Moines General City, STATE,
  • Located, retrieved and copied information in response to requests and delivered to authorized users.
  • Pulled files for staff, management and third-party requests.
  • Located missing records by searching files or contacting individuals assigned to records.
  • Operated mechanized files to retrieve records.
  • Inspected materials or files to verify correct placement, legibility or condition.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Retrieved documents stored in microfilm or microfiche and placed in viewers for reading.
  • Retrieved requested files and delivered to appropriate personnel.
  • Answered questions about records or files.
  • Reviewed files to check for complete and accurate information.
  • Classified information into chronological, alphabetical or numerical order.
Education and Training
GED: , Expected in 2005
-
DMACC - Dsm, IA,
GPA:
Status -
: CNA 120HR, Expected in
-
DMACC - Dsm, IA,
GPA:
Status -

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Resume Overview

School Attended

  • DMACC
  • DMACC

Job Titles Held:

  • Self Emplyed Online Sales/Service Manager
  • Insulation Helper
  • BANQET SERVER/Bartender
  • File Clerk Patient Accounts

Degrees

  • GED
  • Some College (No Degree)

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