Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Results-oriented Security Officer with 2 years of experience. Excellent reasoning and leadership skills and commitment to attentiveness. Strong knowledge of law enforcement procedures and criminal law. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

  • De-escalation training
  • PoliceOne training (120+hours)
  • Proposal writing
  • Check processing
  • Sales plan implementation
  • Technologically savvy
  • Meeting planning
  • Excel spreadsheets
  • Memo preparation
  • Mail management
  • Data entry documentation
  • Recordkeeping and bookkeeping
  • Transporting files
  • Timeline Planning and Management
  • Business writing
  • Cash deposit preparation
  • Sensitive material handling
  • Report analysis
  • Back office operations
  • Inventory systems
  • Document retrieval
  • Records management systems
  • Types 75 WPM
  • Microsoft
  • Accounting skills
  • PC proficient
  • Multitasking and prioritization
  • Prioritizing patients
  • Flexible
  • Report writing
  • New business development
  • Strong problem solver
  • Phone call answering
  • Self-starter
  • QuickBooks
  • Time management
  • Administer training modules
  • Staff motivation
  • Dedicated team player
  • Appointment scheduling
  • Labor relations
  • Business Planning
  • Attendance records preparation
  • Legal administrative support
  • Employee training and development
  • Office equipment maintenance
  • Data organization
  • Confidential document control
  • Professional and mature
  • Recruiting
  • Professional and polished presentation
  • Closing and contract negotiations
  • Social media management
  • Account reconciliation
  • Customer relations
  • Credit checks
  • Bookkeeping
  • Strong interpersonal skills
  • Data entry
  • Billing and coding
  • Understands grammar
  • Negotiation
  • Senior leadership support
  • Database organization
  • Scheduling and calendar management
  • Database entry
  • Risk management
  • Current Procedural Terminology (CPT)
03/2020 to Current Security Officer / Admin Assistant Operations General Dynamics | Killeen, TX,
  • Provide Executive Security for high profile clients.
  • Expert in De-escalation tactics.
  • Provide Armed and unarmed security for area high schools - special events, concerts, ID and ticketing for bars- security patrols for apartment complexes, fairgrounds and retail security outlets.
  • Provide investigative work for child custody cases-court attorneys- fraud-surveillance- video and photo documentation with detail report writing.
  • Performed advanced operational planning applications, intelligence coordination and case management functions including infrastructure/communication planning, employee screening and background checks, package and materials inspections.
  • Provided training, scheduling, and customer support for local area clients.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Managed building access by supplying key cards to employees and visitors.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
01/2018 to 12/2019 Production Worker Metal Technologies | City, STATE,
  • Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Trained new employees on proper use of equipment to prevent accidents.
  • Completed product assembly according to standardized procedures.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Organized all project components on work tables according to work flow.
  • Operated production machinery, managed raw materials, and recorded production data in daily logs.
  • Examined final products to check conformance with quality and design standards.
  • Helped machine operators set up and tend equipment to complete runs.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Inspected finished products for quality and adherence to customer specifications.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Sorted and packaged more than 350 completed products each shift for further processing or shipment.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Checked daily project specifications to weigh and mix ingredients.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Assembled components into finished product and performed quality inspection to clear for shipment.
01/2017 to 01/2018 Chemical Production NPAG | City, STATE,
  • Measured, Mixed, and packaged Chemical Ingredients in a pre-planned recipe to create the finished product.
  • Managed and audited supply inventories.
  • Planned and delivered safety training for team members.
  • Maintained maintenance schedules and completed timely repairs.
  • Observed gauges, recording instruments and flowmeters to maintain specified conditions.
  • Assessed production schedules, drawings and materials to better understand job specifics before project start.
  • Accurately entered data into batch.
  • Adhered to all safety procedures and protocols when using equipment and moving hazardous chemicals to prevent mishaps and accidents.
  • Added neutralizing agents to products and pumped products through filters to remove impurities.
  • Operated various machinery and equipment, including forklifts to perform chemical drumming operations.
  • Checked work areas to detect leaks and equipment malfunctions to promote safe operating conditions.
01/2014 to 01/2017 CNA/home Healthcare/DSPTL FourRivers Resource Services | City, STATE,
  • During in home healthcare work, I was a Supervisor with the title of DSPTL (Direct Support Personnel Team Leader).
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Delivered nursing assistance to residents in multiple -beds and multiple care facilities.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Used mobility devices and hoyer lift, etc, equipment to transport patients.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Documented activities and recorded information in EMR system.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Administered personal nursing assistance in pre- and post-operative situations.
Education and Training
Expected in | Business Administration Ivy Tech Community College Of Indiana, Terre Haute, IN, GPA:
Expected in | Surgical Technology Ivy Tech Community College Of Indiana, Terre Haute, IN, GPA:
Expected in | Psychology University Of Phoenix (Axia), Online, GPA:
Additional Information

Military Veteran, E-3, Army National Gaurd, 2004-2007

CNA, First Aid, CPR, CoreA, CoreB, Medication Administration

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School Attended

  • Ivy Tech Community College Of Indiana
  • Ivy Tech Community College Of Indiana
  • University Of Phoenix (Axia)

Job Titles Held:

  • Security Officer / Admin Assistant Operations
  • Production Worker
  • Chemical Production
  • CNA/home Healthcare/DSPTL


  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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