, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Vigilant and watchful
Security procedures knowledge
Reliability
Time management
People skills
Customer service
Teambuilding
Store opening and closing
Loss prevention
Merchandise stocking
Schedule coordination
Opening and closing procedures
Merchandising
Payment processing
Training and coaching
Verbal/written communication
Money Transfer Systems
Customer relations
Able to lift more than 50 pounds
Equipment troubleshooting
Hard-working
Safety methods
Product displays
Stockroom procedures
Materials transport
Price negotiation
Mentoring and training
Experience
Security Event Staff Member, 01/XXX1 to Current Dk Security – South Lyon, MI,
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Warned persons of rule infractions or violations and evicted violators from premises.
Surveyed multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Monitored event activities to track schedule and prepare for crowd movements.
Stayed in frequent communication with security and event staff to smoothly respond to concerns.
Intervened in fights and other conflicts to de-escalate situations with verbal or physical techniques.
Collaborated with local law enforcement agencies to support criminal investigations.
Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
Provided friendly and professional assistance to employees, visitors and customers.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Protected company assets against theft or damage by conducting frequent building and grounds patrols.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Investigated disturbances and used proportional and strategic responses to handle different types of issues.
Communicated with team members and building management via radio, telephones, computers and proprietary software's.
Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at mutiple facilities.
Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
Cashier Team Lead, 07/2019 to 03/XXX0 Northern Tool + Equipment – Amarillo, TX,
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Met high productivity standards in processing payments for customers.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Directed merchandising and signage updates for weekly and seasonal promotional changes.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Managed employee scheduling by factoring in forecasted customer levels and labor cost controls.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer services.
Assisted with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Stocker/Cashier, 04/2018 to 01/XXX0 Petco – North Dartmouth, MA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Education and Training
High School Diploma: , Expected in 08/XXX1 Eastern Senior High School - Washington DC, GPA:
Accomplishments
I Went to Georgetown Institute For College Preparation for 6 years ( 6th-12th ) and it taught me how to accomplish more then my dreams and go for what i want at the moment.
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