Section Chief Resume Example
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SECTION CHIEF
Summary
Retired Master Sergeant with over 24 years of service in the Active Army and Army National Guard. Very diversified professional leader focusing on servicemen, future enlistees and their families to improve their career and quality of life through training, education and employment.
Experience
09/2017 - 07/2020State Of Louisiana - Section ChiefNew Orleans , LA
- Establish performance standards, monitor and evaluate recruiters, interpret directives and policies for subordinates, and take corrective action to ensure accomplishment of objectives
- Supervise, counsel, and serve as rater IAW regulations and established policies
- Maintain a yearly training program designed to address the specific training needs and levels of experience of assigned team members
- Instruct recruiters on proper ways to manage market data, trends, and other pertinent demographic information
- Provide administrative guidance and technical support to assigned recruiters
- Assist in the hiring of new recruiters
- Executed on-time, under-budget project management to adhere to project road map
- Directly supervised 13 personnel
- Responsible for sustainment and remedial training for assigned team members as needed to maintain skills and prevent poor performance
- Advise management concerning mission accomplishment, operations, training, administration and personnel status of assigned area
03/2014 - 08/2017Target - Senior MEPS Guidance CounselorFranklin , TN
- Ensure that all qualified applicants for Army National Guard are enlisted and that applicants obtain a valid training reservation
- Provide liaison support between the Army National Guard and local Military Entrance Process Station on any issues concerning applicants
- Provide quality control checks on applications using multiple databases and computer programs
- Assist applicants in ensuring that all administrative information is correct prior to submission of their application
- Verify that all Army National Guard applicants meet the eligibility requirements for enlistment and Military Occupational Specialty
- Maintain all applicant and enlistee records
- Provide managers with information and updates regarding changes to processing procedures, training availability and qualification standards
01/2011 - 02/2014American Senior Communities - Senior Human Resources SpecialistFranklin , IN
- Prepare employees for assignments by establishing and conducting orientation and training programs.
- Evaluate staff performance at multiple facilities and made recommendations for training improvement.
- Develop process improvements and streamlined procedures to effectively resolve employee discrepancies.
- Implement employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
- Support human resources, controlling resume flow within applicant tracking system.
- Support executive decision-making by reporting on metrics and recommending actionable improvements.
- Reduce process lags by quickly processing personnel actions, awards, flags, legal incidents, sponsorship, evaluations, morale and welfare documentation.
- Interview new employees and completed background checks.
- Process human resources requests.
04/2005 - 12/2010North Carolina Army National Guard - Recruiting and Retention NCOCity , STATE
- Utilize multiple databases for all prospecting and processing activities
- Lead refinement, telephone sales prospecting, area canvassing to include all schools in assigned area, civic activities, COI/VIP, and local unit activities
- Prepare and conduct presentations about the Army National Guard
- Pre-qualify all potential enlistees to determine their eligibility
- Schedule appointments and conduct sales interviews
- Prepare application packets and conduct pre-enlistment screening briefing to all applicants
- Distribute and display promotional items within the community to create brand awareness and generate leads
- Conduct interviews with soldiers, family members and employers to determine the effectiveness of current policies, training and benefits for any improvements
- Provide training in career planning and recommend available programs and options
- Establish and maintain a partnership with assigned units, local businesses and organizations
Credentials
BrassRing On Cloud: Administrator Tools
IBM Digital Credential 11/2020
BrassRing On Cloud: New User Fundamentals
IBM Digital Credential 11/2020
Skills
- Possess critical thinking, troubleshooting, and problem solving skills
- Ability to assess interests, needs, wants and desires
- Excellent computer, administration, and management skills
- Strong communication, interpersonal, and presentation skills
- Strong empathetic leadership skills
- Team player that can work independently
- Customer service
Education and Training
11/2016Liberty UniversityCity, StateBachelor of Science: Interdisciplinary Studies
11/2015Liberty UniversityCity, StateAssociate of Arts: Interdisciplinary Studies
06/1995Norwayne High SchoolCity, StateHigh School Diploma
06/1995Wayne County Schools Career CenterCity, StateVocational Certificate: Computer Occupations
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Resume Overview
School Attended
- Liberty University
- Norwayne High School
- Wayne County Schools Career Center
Job Titles Held:
- Section Chief
- Senior MEPS Guidance Counselor
- Senior Human Resources Specialist
- Recruiting and Retention NCO
Degrees
- Bachelor of Science : Interdisciplinary Studies
Associate of Arts : Interdisciplinary Studies
High School Diploma
Vocational Certificate : Computer Occupations
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