A highly organized, take charge Human Resource/Administrative professional with 10+
years of Human Resource/Administrative experience in the Air Force. Strong problem
solving and decision making skills with the ability to develop and implement effective
action plans. Excellent communicator and quality-focused Administrative professional
committed to approaching administrative tasks with tenacity and attention to detail.
Continually maintains a positive attitude while interacting with demanding clients.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
Section Chief, Commander's Support Staff, 06/2014 - 06/2016 State Of Louisiana – Rayne, ,
Managed 1,200 evaluations annually; reviewed for accuracy, grammar and content.
Performed quarterly audit of 1,200 employee files; ensured files were complete and
current.
Managed unfavorable employee information file, conducted monthly audit and
purged/updated and destroyed expired files.
Served as corporate liaison between the finance and IT departments.
Coordinated, scheduled and arranged meeting and travel calendars, including
business and social events.
Coordinated board and committee meetings, including schedules and information
preparation and distribution.
Obtained signatures for financial documents and internal and external invoices.
Screened all visitors and directed them to the correct employee or office.
Assessed urgency and priorities before accepting or declining appointments and
meetings with the CEO.
Organized all new hire, security and other pertinent paperwork.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Managed office supplies, organization and upkeep of customer service area.
Oversaw ordering and distribution of office supplies for staff while adhering to a fixed
office budget.
Answered and quickly redirected up to 100 calls/emails daily; updated information
into customer service electronic database.
Flight Chief, Mission Support Flight, 02/2010 - 06/2014 Officer Training School – City, STATE,
Provided Customer Service actions for 7,600 officer training school students.
Completed Government Travel Card Program Approving Official training; managed
$10,000 budget; zero late approvals during busy end of year spending.
Bench marked evaluation checklist for group staff and 8 units; provided expert
assistance and increased on-time evaluation rate by 40%.
Developed company personnel policies, standard operating procedures and employee
handbooks.
Developed and facilitated all new-hire orientations.
Led 4 real world global wing accountability exercises; coordinated with five groups
in 3 countries and accounted for 6,000 employees.
Developed and enforced company policy and procedures relating to all phases of
human resources activity.
Managed all aspects of leave administration, including employee notifications and
vendor management,disability programs and health benefits.
Audited workplace, employee and management policies and procedures.
Conducted job analysis and job evaluations, resulting in quality job specifications.
Submitted 5,600 promotion actions into personnel case management database;
resulting in eligible employees receiving well deserved promotions.
Maintained employees ancillary training records, ensured annual training completed.
Developed and enforced company policy and procedures relating to all phases of
human resources activity.
Education and Training
Bachelor of Arts: Communication Studies Human Resource Management, Expected in 12/2014 - University of Maryland University College - Adelphi, MD GPA: Communication Studies Human Resource Management
Associate of Science: Personnel Administration/HR Human Resource Management, Expected in 07/2004 - Community College of the Air Force - Montgomery - , GPA: Personnel Administration/HR Human Resource Management
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