Montgomery Street, San Francisco, CA 94105
Home: (555) XXX-1000 - Cell: - resumesample@example.com - -
Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn and grow on this job.
- Office support (phones, faxing, filing)
- Data entry
- Verbal and written communication
- Microsoft Office
- Inter-office communications
- Client service
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- Client needs analysis
- Excellent communication skills
- Team building
- Bilingual (Spanish-English)
- Social media knowledge
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07/2019 to Current Secretary's Assistant (Hotel/Motel Support) Fred Hutchinson Cancer Research Center – Multiple Locations, WA,
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
- Answered and directed calls using multi-line switchboard
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Wrote and proofread error-free letters, memoranda and other business correspondence
- Handled daily scheduling tasks and provided administrative support for the Tourism department
- Answered incoming calls, processed requests and relayed messages to appropriate personnel
- Provided onboarding and training for new support staff
04/2018 to 06/2019 Principal's Assistant Onetouch Direct – New Port Richey, FL,
- Processed student registrations and withdrawals
- Transferred and directed phone calls, guests and mail to correct staff members
- Drafted agendas
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Assisted in preparing district informational materials such as brochures and newsletters
- Placed orders for all classroom and office supplies
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Provided clerical support to teachers and students by copying, faxing and filing documents
- Kept reception area clean and neat to give visitors positive first impression
- Received and routed business correspondence to correct departments and staff members
08/2017 to 12/2017 Lab Aide Big Bend Regional Medical Center – City, STATE,
- Disposed of all materials, including hazardous specimens in proper containers
- Properly labeled specimens to help each be easily identifiable by lab staff
- Oversaw items in inventory and reordered before supplies diminished
- Cleaned laboratory work areas with proper sanitizing agents and removed trash from receptacles
- Collected, prepared, and disposed of medical specimens
- Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment
- Routinely retracted patient throat cultures and prepared for lab submission
- Assisted pathology team with skilled analyses by preparing tissue samples
- Assisted with safe transfusions by conducting tests and completing blood counts
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques
- Assisted in resolving and satisfying client requests and internal operational issues
- Performed vitals/glucose testing and assisted in administering injections and urinalysis
- Created and maintained computerized record management systems to record and process data and generate reports
- Represented and interpreted agency's functions and services to other institutions, public, government agencies and other organizations
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards
03/2012 to 04/2017 Licensed Insurance Agent American National Insurance Co Tx – City, STATE,
- Attended continuing education courses and workshops to gain additional insurance industry knowledge
- Exceeded corporate quotas for monthly policy sales
- Provided coverage option information to assist clients in protecting assets
- Utilized targeted marketing efforts to increase revenue, including email campaigns and cold calling
- Promoted ANICO products and services using upselling and other sales strategies
- Reviewed stop-loss reporting to customer accounts and ensured compliance with policies and procedures for release of information
- Reported policy changes and company conditions affecting customer satisfaction
- Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals
- Tracked progress of all outstanding insurance claims
- Directed clinical support of actuarial, underwriting and claims management in identifying and managing client specific risks and risk trends
- Negotiated production goals for new policies and policy renewals with business development manager
- Obtained underwriting approval by completing application for coverage
- Extremely knowledgeable of company insurance products and services to advise customers on appropriate choices
- Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies
- Supported sales, brokers, consultants and underwriters in marketing and sales activities
- Calculated quotes and educated potential clients on insurance options
- Upsold additional products and services after identifying customer needs and requirements
- Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations
- Developed sales leads from direct referrals, networking and targeted marketing campaigns
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation
Expected in : Nursing
Facultad De Enfermeria Y Nutricion - Chihuahua, Mexico,
GPA:
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