Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) XXX-1000 - Cell: - - -
Professional Summary

Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn and grow on this job.

  • Office support (phones, faxing, filing)
  • Data entry
  • Verbal and written communication
  • Microsoft Office
  • Inter-office communications
  • Client service
  • Client needs analysis
  • Excellent communication skills
  • Team building
  • Bilingual (Spanish-English)
  • Social media knowledge
Work History
07/2019 to Current
Secretary's Assistant (Hotel/Motel Support) Fred Hutchinson Cancer Research Center Multiple Locations, WA,
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
  • Answered and directed calls using multi-line switchboard
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
  • Wrote and proofread error-free letters, memoranda and other business correspondence
  • Handled daily scheduling tasks and provided administrative support for the Tourism department
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel
  • Provided onboarding and training for new support staff
04/2018 to 06/2019
Principal's Assistant Onetouch Direct New Port Richey, FL,
  • Processed student registrations and withdrawals
  • Transferred and directed phone calls, guests and mail to correct staff members
  • Drafted agendas
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Assisted in preparing district informational materials such as brochures and newsletters
  • Placed orders for all classroom and office supplies
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
  • Provided clerical support to teachers and students by copying, faxing and filing documents
  • Kept reception area clean and neat to give visitors positive first impression
  • Received and routed business correspondence to correct departments and staff members
08/2017 to 12/2017
Lab Aide Big Bend Regional Medical Center City, STATE,
  • Disposed of all materials, including hazardous specimens in proper containers
  • Properly labeled specimens to help each be easily identifiable by lab staff
  • Oversaw items in inventory and reordered before supplies diminished
  • Cleaned laboratory work areas with proper sanitizing agents and removed trash from receptacles
  • Collected, prepared, and disposed of medical specimens
  • Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment
  • Routinely retracted patient throat cultures and prepared for lab submission
  • Assisted pathology team with skilled analyses by preparing tissue samples
  • Assisted with safe transfusions by conducting tests and completing blood counts
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques
  • Assisted in resolving and satisfying client requests and internal operational issues
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis
  • Created and maintained computerized record management systems to record and process data and generate reports
  • Represented and interpreted agency's functions and services to other institutions, public, government agencies and other organizations
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards
03/2012 to 04/2017
Licensed Insurance Agent American National Insurance Co Tx City, STATE,
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge
  • Exceeded corporate quotas for monthly policy sales
  • Provided coverage option information to assist clients in protecting assets
  • Utilized targeted marketing efforts to increase revenue, including email campaigns and cold calling
  • Promoted ANICO products and services using upselling and other sales strategies
  • Reviewed stop-loss reporting to customer accounts and ensured compliance with policies and procedures for release of information
  • Reported policy changes and company conditions affecting customer satisfaction
  • Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals
  • Tracked progress of all outstanding insurance claims
  • Directed clinical support of actuarial, underwriting and claims management in identifying and managing client specific risks and risk trends
  • Negotiated production goals for new policies and policy renewals with business development manager
  • Obtained underwriting approval by completing application for coverage
  • Extremely knowledgeable of company insurance products and services to advise customers on appropriate choices
  • Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies
  • Supported sales, brokers, consultants and underwriters in marketing and sales activities
  • Calculated quotes and educated potential clients on insurance options
  • Upsold additional products and services after identifying customer needs and requirements
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation
Expected in
: Nursing
Facultad De Enfermeria Y Nutricion - Chihuahua, Mexico,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Facultad De Enfermeria Y Nutricion

Job Titles Held:

  • Secretary's Assistant (Hotel/Motel Support)
  • Principal's Assistant
  • Lab Aide
  • Licensed Insurance Agent


  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: