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secretarys assistant resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I am a hard worker with a good heart and level head. I get to know my customers and clients like family and treat them as such. I go above and beyond the call of duty to ensure memorable customer service and kindness.

I strive for excellence and compassion at all times. I am very good at multi tasking and taking detailed notes. I follow through with all things I'm working on. I am a fast learner and work hard to do my very best everyday.

I love learning and challenging myself to do better each day. I am great with a team or by myself.

I have won employee of the month and also the customer service award in 2019. I am reliable and punctual and great people skills.

Skills
  • Office administration
  • Data processing
  • Client relations
  • Database entry
  • Billing and invoicing
  • Invoicing and billing
  • Issue response and resolution
  • Mail management
  • Meeting participation
  • Data entry documentation
  • Meeting planning
  • Employee training and development
  • Inventory systems
  • Multi-line phone systems
  • Account balancing reconciliation
  • AS/400
Experience
Secretary's Assistant, 06/2010 to Current
KrogerLoganville, GA,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Made travel arrangements and reservations.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled all incoming calls and directed callers to appropriate department or employee.
  • Directed customer communication to appropriate department personnel.
  • Answered phone calls by 2nd ring and asked appropriate questions to determine which department or staff member could be of service.
Senior Certified Pharmacy Technician, 03/2015 to 06/2021
Insitu, Inc.Hood River, OR,
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Organized medications for dispensing.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Processed and filed approximately 400 prescriptions per day.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Compiled customer demographic, allergy and medical history background.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Maintained current notes and paperwork related to patient drug therapy.
  • Prepared intravenous solutions.
  • Reported drugs' adverse reactions.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Merchandised related products to drive pharmacy department sales.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Material Handler, 08/2006 to 05/2009
PTI CorporationCity, STATE,
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Organized warehouse inventory according to warehouse plan.
  • Loaded completed orders on pallets according to delivery numbers.
  • Managed full range of warehousing activities including receiving, storing and shipping.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Observed inventory allocation to maintain material needs and production deadlines.
  • Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
  • Utilized forklift to move inventory items.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Unloaded cargo from trucks with mechanized equipment.
  • Attached documents such as PO receipts, packing slips and bill of lading to outbound shipments.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Received and assembled new equipment according to manufacturer instructions.
Education and Training
GED: , Expected in 11/2005 to Tinkham Adult Education - Westland, MI
GPA:

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Resume Overview

School Attended

  • Tinkham Adult Education

Job Titles Held:

  • Secretary's Assistant
  • Senior Certified Pharmacy Technician
  • Material Handler

Degrees

  • GED

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