Highly motivated individual with over 25 years administrative experience. graduating in October with a MA in Psychology and a specialization in Criminology and Justice Studies looking to develop my practical skills in both fields. Currently looking to relocate. I am skilled in research and analysis and am interested in working in juvenile justice or training. I have a strong foundation in the area of criminal justice and corrections, highly dependable and hardworking with strong written and verbal communication skills.
The Gulf Region Health Outreach Program was established under the Medical Settlement Agreement with BP for the Deepwater Horizon lncident, to expand capacity for and access to high quality, sustainable, community –based health care services including primary care, behavioral and mental health care, and environmental medicine in the Gulf Coast. As part of that settlement, BP and the Medical Benefits Class Counsel awarded the University of South Alabama and Dr. Jennifer Langhinrichsen-Rohling, a five year grant to provide mental and behavioral health treatment and longer –term supportive services to improve the overall well-being of individuals, families and communities affected by the Deepwater Horizon incident in Alabama.
Secretary V reports directly to the Director but also works closely with the Program Operations Manager, Training Coordinator and Director of Clinical Health.
Serves as a personal assistant to a Director of the program of broad scope and complexity. Plans, initiates, and carries to completion secretarial, clerical, and administrative activities. Makes arrangements for conferences including space, time, and place. Informs participants of topics to be discussed and researches and provides them with necessary background information. Independently drafts and signs letters of acknowledgment, commendation, and notification for the supervisor. Assists with training logistics as well instructs many Youth Mental Health First Aid Classes.
Handles payroll, leave requests and travel reimbursements. Assists with Memorandums of Understanding, Memorandums of Agreement, Speaker Agreement and Contracts between the University and outside vendors.Independently researches and prepares highly technical, confidential, or complex reports for the supervisor's review and information.
Represents the vice president/COO by welcoming visitors, reviewing correspondence; answering questions and meeting requests directed to the vice president. Oversee the timely, accurate processing of check requests, timesheets, employee leave requests and purchase orders.❖ Completes projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; making adjustments to plans. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. ❖Improves quality results by studying, evaluating, and re-designing processes; implementing changes. ❖Enhances president's and corporation's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Manage vendor/supplier relations; act as liaison between Executive management and project management. Oversee the timely, accurate processing of check requests, purchase orders, credit memos and payment transactions. Ensure accurate payable files and records in accordance with company policies and government regulations. Manage the accurate and timely processing of invoices totaling up to $800k per week. Consistently maintain accuracy in calculating figures and amounts such as discounts, interest, commissions, proportions and percentages. Increases payments within terms by 5% and utilization of early payment discounts by 9%. Maintain all insurance information for subcontractors. Proficient in Timberline and TimberScan Software Administrative Assistant. Provide support for Director, Vice-President of Telecom, CFO, COO, Office Manager and Project Managers. Maintain Profit and Loss statement for Telecom division. Job costing for all projects through Timberline Software. Assist with closeout documents for job sites as needed. Handle all reconciliation of credit card statements. Liaison between executive team and field crews. Handle all equipment files for fleet of 200+ pieces of equipment through FAS for Infrastructure division. Assist with Accounts Payable as needed.
Supervise front end personnel. Handle all customer service functions. Schedule all cashiers and customer service associates. Opening and closing paperwork for front end. Reconciling of all cashier tills and office safe. Work closely with Front End and Store management to improve store OR, IPM and voids/returns. Train new cashiers for location as well as being a backup trainer for district training personnel. Consistently maintain customer satisfaction level above all other district stores for shift performance.
P❖rovide support for President, VP of Operations, VP of Human Resources and Director of Culinary Operations. Provide support for Executive Vice-President of parent company. Liaison between executive team and restaurant management teams. Handle all travel arrangements, business calendars and expense reports. Handle all personal matters for company President and all office correspondence.
Provide appropriate oversight and supervision to the clerical/administrative staff. Created policy and procedure manual for internal employees. Authored employee evaluation program . Researched and created written job descriptions for internal office personnel. Assist Facility Security Officer with Government clearances and all related paperwork. Liaison between company owners, management and clerical/administrative staff. Schedule and coordinate all staff meetings and company functions. Assisted with transition from outside PEO company to internal payroll department. Payroll Administration for internal staff of 36 and contract staff of 150. Invoicing and collections for 94 accounts, 3 divisions and 2 companies. Provide support to CEO and President as well as Corporate/Government Contract Account Manager. Recruiting duties including posting job ads, reviewing resume and researching applicants.
Dothan, Alabama and Mobile, Alabama. Administrative support for Project Manager, Technical Managers and Quality Assurance. Handled all travel arrangements and expense reports. Liaison between vendor program management /contract department and site team. Handled all office correspondence. Assisted with invoicing and billing. Assisted with monthly forecast for outsource project. Created reliability tracking reports. Audit of non-routine work cards. General office, data entry and phones.
Coordinated training of Sales Force, Support Staff and Customer Relations personnel. Co-authored training program - "Selling to Your Retail Customer". Developed and launched sales force newsletter. Supervised support staff handling all customer reimbursements for two major corporate gift shows. Coordinated distribution of reports and training materials to new sales representatives. Supported National Field Training Director.
Youth Mental Health First Aid Instructor, 2015-2016
Psychology, Criminal Justice, Liaison, Administrative Assistant, Invoicing, Project Management, Correspondence, Arrangements, Travel Arrangements, Billing, Administrative Support, Audit, Data Entry, General Office, Quality Assurance, Credit, Office Manager, Training, Purchase Orders, Payroll, Customer Service, Front End, Receptionist, Reconciling, Retail Sales, Accounting, Accounts Payable, Invoices, Job Costing, Payments, Timberline Software, Banner, Account Manager, Clerical/administrative, Collections, Government Contracts, Recruiting, Security, Executive Assistant, Human Resources, Operations, Claims, Insurance Claims, Medicaid, Mental Health, Customer Relations, Retail Marketing, Sales Representative, Sales Training, Customer Service Training, Executive Secretary, Problem-solving.
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