Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity.
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
ā¢Supervise, co-ordinate and control clerical work of the organization.
ā¢Selection, appointment and assignment of office work to the staff.
ā¢Maintanence office Discipline.
ā¢Writing and receiving letters on behalf of the management.
ā¢Keeping a record of important phone numbers.
ā¢Handling staff matters.
ā¢Acting as a link between management and staff.
ā¢Administration, cards payments and payroll
ā¢Elevated customer satisfaction ratings by resolving issues for speedy resolution.
ā¢Kept tracking system of Quicbooks information for program.
ā¢Responded to customer issues to provide immediate resolution and improve retention.
ā¢Order products and tracking them.
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