Secretary To The General Manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Multitasking secretary, successful at supporting executive productivity and business operations. Skilled in driving smooth office procedures and maintains strong client and supplier relationships. Works well with minimal oversight to complete all tasks.

  • Multi-line phone systems
  • Account balancing reconciliation
  • Accounting support
  • Invoicing and billing
  • Report creation
  • AR/AP
  • New business development
  • QuickBooks
  • Schedule management
  • Mail management
  • Data entry documentation
  • Sensitive material handling
  • Computer skills
  • Workman's compensation
  • Health insurance
  • Problem resolution
04/2013 to Current
Secretary to the General Manager Brazos Industries, Inc City, STATE,
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Worked professionally to handle client, vendor and public guest requirements.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various companies.
  • Cultivated relationships with various vendors and steel suppliers to drive beneficial business deals.
  • Obtained quotes from various suppliers to determine most cost-effective purchasing options.
  • Sourced new vendors for purchasing needs.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
  • Generated financial statements and reports detailing accounts receivable status.
  • Completed daily accounts receivable ledger reconciliations.
02/2003 to 06/2011
Hairstylist Booth Renter Hair Warehouse City, STATE,
  • Greeted each client and asked questions to determine fashion needs.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Collected payment from customers and scheduled next appointments.
  • Kept work area clean and neat to stay productive.
06/1997 to 12/2002
Hairstylist & Salon Manager Classic Hair, Inc City, STATE,
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Monitored, tracked and recorded client satisfaction to maintain positive ratings.
  • Pre-booked future appointments to increase repeat business.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Formulated hair colors, products and services based on customer preference and individually designed hair care plan.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Mentored new staff to enhance salon development and increase productivity.
04/1995 to 05/1997
Hair Color Specialist Visible Changes Salon City, STATE,
  • Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments.
  • Communicated with clients to interpret desired color and look, demonstrating effective mixing and measuring techniques for accurate application.
  • Documented color formula, service notes and product information into client records.
  • Completed workstation set up, disposing of leftover products and cleaning styling appliances and brushes with disinfectant.
Education and Training
Expected in 05/1995
High School Diploma:
Tomball High School - Tomball, TX
  • VICA Member
  • Completed coursework in Cosmetology
  • Passed Texas Board of Cosmetology Exam

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Resume Overview

School Attended

  • Tomball High School

Job Titles Held:

  • Secretary to the General Manager
  • Hairstylist Booth Renter
  • Hairstylist & Salon Manager
  • Hair Color Specialist


  • High School Diploma

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