Secretary To The General Manager resume example with 3+ years of experience
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering Number years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Accountable Program Support Assistant possessing first-rate communication and organizational skills. Strengths in variety of administrative and support duties, including Task and Task. Diligent and flexible with Number hours of availability per week, including evenings and weekends.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
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- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Organized and updated schedules for executives.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Investigated topics and produced concise summaries use.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Conducted dining room and server checks to assess readiness for expected customer loads.
- Monitored dining room and guest flow to maximize table usage and minimize wait times by Number%.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Defined clear targets and objectives and communicated to other team members.
- Managed overstocking, restocking and inventory control procedures during Type shift.
- Established and maintained long-range plans for quality assurance.
- Severely understaffed, I would have to perform duties for entire team.
- Received Manager pay due to having a full work load of responsibilities.
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Resume Overview
School Attended
- Shoreline Community College
- Mountain Lake Terrace Highschool
Job Titles Held:
- Secretary to the General Manager
- Restaurant Hostess
- Night Manager
Degrees
- GED
- None
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