secretary specialist resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Talented early childhood educator offering 8+ years coordinating activities to promote physical, social, emotional and intellectual growth. Well-versed in positive reinforcement and behavior redirection. Skilled at cultivating nurturing and inclusive environments rooted in curiosity and development.

Professional Secretary with over 15 years of experience managing daily administrative support tasks and operations. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

  • Early Childhood Education Specialist
  • Motor skill development
  • Setting schedules
  • Safety awareness
  • Lesson planning
  • Excellent classroom management
  • Social skills development
  • Calm and patient
  • Effective listening
  • Computers and Technology
  • Data Communications
Work History
01/2000 to Current
Secretary Specialist Catholic Health Initiative Williston, ND,
  • Schedule appointments and conduct follow-up calls to clients.
  • Answer multi-line phone system and greet callers enthusiastically.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Complete accurate daily report documents, memos and invoices.
  • Handle daily scheduling tasks and provided administrative support for entire department.
  • Review and balance daily bank deposits and deposit report.
  • Record expenses and maintain accounting records.
  • Record daily financial transactions and handle payments of accounts.
12/2020 to 08/2021
Senior Staffing Specialist Fullbloom Shively, KY,
  • Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations.
  • Brought in well-qualified, multifaced job candidates to fill open positions.
  • Contacted all job applicants to inform of application status.
  • Planned and executed recruitment events to bring in area candidates.
  • Organized applicant drug tests and obtained results.
  • Led recruitment team and trained, mentored and developed new advisors.
  • Maintained current calendar of job fairs and employment opportunities in each state.
  • Performed professional and technical recruiting in areas of skilled trade, finance and IT.
11/2012 to 10/2019
Teacher Burger King Corporation North Little Rock, AR,
  • Assessed student learning and growth through daily evaluations, essays and daily assignments.
  • Interacted with parents, teachers and directors to maintain productive communication throughout program participation.
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
  • Implemented assessment tools to evaluate student progress and identify weak points.
  • Tracked student progress in online system, immediately implementing action plans for failing grades.
  • Taught students fundamental building blocks and advanced concepts.
  • Improved students' reading levels through guided reading groups and whole group instruction.
  • Met with parents and guardians to discuss student progress and increase participation for comprehensive and long-term student success.
03/2002 to 05/2010
Manager Books-A-Million Inc. City, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Recruited and hired qualified candidates to fill open positions.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Expected in 06/2024 to to
Master of Science: Elementary Education
University of Phoenix - Tempe, AZ
Expected in 12/2017 to to
Bachelor of Science: Early Childhood Education
Jacksonville State University - Jacksonville, AL
Expected in 12/2013 to to
Associate of Science: Early Childhood Education
Gadsden State Community College - Gadsden, AL

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Resume Overview

School Attended

  • University of Phoenix
  • Jacksonville State University
  • Gadsden State Community College

Job Titles Held:

  • Secretary Specialist
  • Senior Staffing Specialist
  • Teacher
  • Manager


  • Master of Science
  • Bachelor of Science
  • Associate of Science

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