secretary receptionist resume example with 20+ years of experience
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Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
Results-driven [Job Title] with track record of excelling in fast-paced office environments. Committed to driving client retention and loyalty. Offers knowledge of [Type] industry terminology, products and services paired with strong technical skills and attention to detail.
Hardworking [Job Title] with background working for corporate-level decision-makers. Meticulous professional with demonstrated success in implementing process improvements and assisting with key changes. Reliable in maintaining clean, organized front desk spaces and supporting building security initiatives.
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- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Managed office inventory and placed new supply orders.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Updated details in company database by keying in customer contacts and delivery dates.
- Handled scheduling and managed timely and effective allocation of resources and
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Wrote professional business correspondence to maintain strong line of communications.
- Directed and oversaw office personnel activities.
- Planned for system conversions and office moves.
- Managed office budget to handle inventory, postage and vendor services.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Prepared packages by printing packing labels and setting up deliveries.
- Coordinated and communicated with clients to gather pertinent information.
- Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
- Applied positive reinforcement to redirect negative behaviors.
- Supplied one-on-one attention to each student during group activities.
- Offered students personalized educational, behavioral and emotional support.
- Communicated and collaborated well with educators from various grade levels.
- Cleaned and organized classrooms, materials and supplies.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Supervised students and maintained security throughout school buildings and on field trips.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Assisted children at stations during small-group learning periods.
- Implemented engaging programs to encourage student participation.
- Applied positive reinforcement to redirect negative behaviors.
- Supplied one-on-one attention to each student during group activities.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Offered students personalized educational, behavioral and emotional support.
- Supported students in developing strategies for individual and group learning.
- Communicated and collaborated well with educators from various grade levels.
- Cleaned and organized classrooms, materials and supplies.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Planned and led activities to develop students' physical, emotional and social growth.
St. Josephs - Toms River, NJ
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Resume Overview
School Attended
- St. Josephs
- Brookdale Community College
Job Titles Held:
- Secretary/receptionist
- Certified Paraprofessional
- Certified Paraprofessional
Degrees
- High School Diploma
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