Accustome to fast-paced environments where deadlines are a priority and handling multiple
tasks are the norm. I enjoy challenges and will work hard to achieve your objectives.
Increased office organization by developing more efficient filing system and customer database protocols. Successfully planned and executed corporate meetings, lunches and special events for groups of 80+ employees. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Carolina Donor Services / AdeccoDurham, NCSecretary / Receptionist01/2016 to 03/2016
Handled all media and public relations inquiries.
Provided clerical support for office staff; created and modified documents using Microsoft Office, organized
files, developed spreadsheets, faxed reports and scanned documents.
Performs data entry and database maintenance for Communications/Marketing Division.
Served as the primary individual for answering the telephone and greeting visitors.
Developed and maintained on-going relationships with internal and external customers.
Maintained conference room reservations and set-up; ordered lunches for meetings.
Communicated verbally and in writing to answer inquiries and provide information.
Ensured supply/copy rooms and break rooms are fully stocked.
Collaborated with Director of Communications to assure continuous quality improvement.
Wake County Board of Elections / AdeccoRaleigh, NCElections Assistant10/2015 to 01/2016
Distributed election supplies at the Operations Center.
Accurately processed voter registration applications & updating records through Data Entry.
Sort, Distribute, & Scan Incoming Mail.
Able to retrieve & collect data using the BERT System
Daily use of the SEIMS System for Data Entry & Assisting Voters with customer service
Completed Advanced Excel Course on Dec. 18, 2015.
Duke University Health Care / AjilonRaleigh, NCCredentialing Specialist02/2015 to 06/2015
Provided support to the Duke PRMO department in a project to support the system implementation of in the EPIC software.
Created daily Excel spreadsheets for Nurse Practitioners and Physician Assistants on their active or non-active status with Medicaid.
Responsibilities included provider credentialing, privileging processes, enrolling healthcare providers, maintaining audit information, tracking and malpractice coverage.
Exceptional performance and attendance resulted in 3 contract extensions.
Frost PLLCRaleigh, NCAdministrative Assistant02/2014 to 10/2014
Coded documents and compiled financial reports using Microsoft Excel and XCM.
Maintained Firm Marketing Calendar and the Managing Partners Calendar.
Managed incoming and outgoing correspondence for Managing Partners.
Monitored office expenses and initiated cost-savings initiatives to reduce expenditures.
CSC / Data StaffRaleigh, NCCustomer Support Specialist05/2013 to 01/2014
Created excel reports for managers, created formulas, pivot tables and formatting to analyze Medicaid Reimbursements not coded properly.
Input data in excel spreadsheets to describe conversations and what steps were taken to solve the problem.
Fielded internal/external correspondence, as well as input data on customers account.
Received and answered incoming calls from customers; escalated urgent calls to appropriate personnel.
Responsible for creating technical documentation for work assignments.
Value Options / Express Employment ProfessionalsDurham, NCClinical Service Support05/2012 to 04/2013
Assisted in scheduling appointments and tracking follow-up and aftercare for clients.
Notified companies of the physician's determinations for approval, denial or modifications
Documented physician notes to all Personal Centered Plans.
Eastern Carolina Vocational CenterCherry Point, NCAccounts Payable Specialist01/2007 to 11/2011
Reconciled daily sales Excel reports, as well as weekly and month-end billing to Controller, contracting offices and sub-contractors.
Provided accounting and administrative support to the Director of Operations and Controller.
Validated vendor accounts, generated purchase orders, processed invoices, disbursed payments and resolved any material discrepancies.
Verified entries and reported balances for the general ledger by verifying and posting account transactions.
Managed expense reports, tracked budget expenses and processed mileage reimbursements.
Ensured timely payments of vendor invoices; analyzed and reconciled vendor accounts using Microsoft Excel.
Bachelor of Science:Business Administration Saint John's University, NY
Minor In Marketing
Accounting, Administrative Support, Scheduling Appointments, Billing, Excellent Customer Service, Data Entry, Expense Reports, Financial Reports, General ledger, Lotus Notes, Excel Spreadsheets, Outlook, PowerPoint, Microsoft Word, SAP, Technical Documentation,