- Prioritizing, organization, decision making, time management, and verbal/written communication
- Excellent leadership and organizational abilities by effectively supervising a site independently.
- Works well in challenging, fast-paced, high-stress and deadline-oriented environments individually or as part of a team.
- Possesses strong computer skills and proficient in Microsoft Works including Excel, Word, and Powerpoint.
- Knowledgeable in creating detailed reports, documents and presentations by using Microsoft Works Software.
- Proficient in using technology to enhance, modify, and update data and information management.
- Possesses strong problem-solving, analytical, and interpersonal skills.
- Has a genuine desire to learn, excel and evolve.
- Maintained principal's calendar.
-Scheduled and makes appointments for the principal.
-Assisted with internal departments to coordinate travel arrangements for athletic and academic events.
-Received, reviewed, and submitted travel vouchers for athletic and academic events.
-Received phone calls, answered questions and directed visitors to various locations. -Maintained correspondence with internal (i.e. teachers, staff) and external (i.e. NAF liaison, parents, visitors) parties by providing information of a routine nature based on knowledge of programs and operations.
-Utilized knowledge of proper formats, grammar, spelling and punctuation to review documents for others, scheduling and making appointments for others.
-Maintained confidential teacher records/files (hardcopies and digital copies), occasionally student records/files, and substitute records.
-Handled timekeeper duties and payroll for all teachers and some staff.
-Received substitute packets to ensure accurate completion and submitted via internal HR computer system for review and processing.
-Prepared and maintained a substitute teacher roster.
-Scheduled and coordinated substitutes for teacher/staff absences.
-Attended monthly teacher conferences.
-Used a computer and computer software programs (i.e. MS Works) to type a variety of documents (i.e. memorandums, letters, reports and emails).
-Used online networking platforms (i.e. SharePoint) to inform teachers, staff, parents, and students of upcoming events.
-Maintained an excellent relationship with teachers, administrators, staff, parents, and students.
-Acted as the local HR specialist for
teachers and staff.
-Functioned as a document specialist and operations worker.
-Ensured all Service Level Agreements were implemented between employer and the contracted customer.
-Employed excellent customer service and communication skills.
-Maintained positive internal working relationships with all department employees by communicating in a professional manner.
-Handled formal contact with the customer on a daily basis.
-Provided training on workflow and machine operations when necessary.
-Achieved shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies.
-Ensured the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance.
-Met quality and deadline standards by the effective use of job scheduling practices.
-Maintained efficient workflow by holding direct reports accountable for quality and efficiency of the work.
-Frequently worked with word processing and excel spreadsheets to create statistical material for all internal and external customers.
-Completed site reports and other paperwork on time and accurately.
-Possessed the ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement.
-Completed month end management report.
-Integrated Microsoft graphics programs to include Publisher and PowerPoint in order to prepare reports and create documents for the employer and contracted customer.
-Created school bulletins, parent newsletters, faculty and parent handbooks as well as oral instruction documents.
-Facilitated resolution of issues concerning pricing, orders in and invoicing by interacting and communicating within company departments.
-Responsible for managing profit and loss statements.
-Worked daily with employer and contracted customer database systems to update, change, modify information and use data to create excel reports.
-Established and managed a wide range of confidential digital and hardcopy files.
-Responsible for maintaining an adequate amount of supplies and materials to ensure effective workflow for the site and contracted customer.
-Engaged in conference calls, meetings,
and training seminars.
-Implemented service by answering questions and providing product information.
-Performed data entry to open new accounts, update customer records, and maintain financial accounts per customer adjustments
-Received, processed, and verified the accuracy of orders from customers utilizing the credit union's internal CRM/mainframe systems and customer purchase orders.
-Resolved customer complaints pertaining to product or service problems; determined the cause of the problem; chose and explained the best solution by resolving the problem; expedited correction or adjustment; followed up to ensure the problem has been resolved.
-Constructed product or service reports by compiling and analyzing customer information.
-Executed administrative priorities to
include taking initiative during manager's absence, ensured all tasks
efficiently met deadlines, and coordinated work flow.
-Answered all incoming phone calls by answering questions and resolving issues that patrons had.
-Maintained order and enforced policy, procedures and safety rules for fitness center.
-Occasionally opened and readied facility in conjunction withmilitary personnel for operating or closed and secured facility at night depending on shift schedule.
-Prepared league schedules, promoted programs and maintained standing and changes.
-Maintained reservation system for sports courts and fields.
-Received, stored, and issued towels and a variety of recreation supplies and equipment during hourly schedules.
-Maintained simple inventory records, initiated actions to restock low supplies, and displayed checkout items.
-Assigned lockers and assisted with maintenance of lockers. Check locker rooms and restrooms for cleanliness and cleaned area of gym as required.
-Complied with safety, fire and facility cleanliness procedures while providing preventative maintenance and made minor repair and cleaning of equipment as necessary.
-Advised patrons on proper workout programs using specific programs required from the fitness center.
-Collected fees for services and resale merchandise and prepared daily cashier reports along with consolidated activity reports.
-Applied appropriate cash protection procedures, ensured all monies were recorded and safeguarded and deposits funds.
-Occasionally created and manipulated
documents with Adobe and Microsoft Word.
- Intro to Marriage and Family
- Child and Growth Development
- Lifespan Developmental Psychology
- Abnormal Psychology
- Psychology of Aging
Job Titles Held: