Motivated Adult with understanding of, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality. Successful Team Leader with 10 + years of experience addressing customer requests and concerns to provide relevant information and options. Upbeat and energetic, with grace in handling difficult situations through resourcefulness and adaptability.
Skills
Customer Service
Communications
Organization
MS Office
Payment collection
Retail merchandising
Drawer management
Product knowledge
Customer assistance
Multi-tasking ability
Heavy lifting
Cash Handling
Work History
to
Secretary/DispatchAlways Best Care – Loveland, CO,
Answered incoming calls, processed requests and relayed messages to appropriate personnel
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
Maintained fully functional office equipment and well-organized supplies to enhance team productivity
Monitored Multiple Computer Screen's: 1st screen used for basic Company needs. Employee's Contact information , Vendor's Contact Information , Receive and Send E-mails Etc. 2nd Screen used to Monitor all mine belt's From Mining Sections to Borehole as well as Out-by belts to Tipple. 3rd Screen used for Tracking Coal Miner's and Mine Traveling threw out Mine as well as Exiting mine
Pre pairing all necessary equipment required for Coal miners and Mine Management to Enter and Work Safely in side the coal mine
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Drafted agendas, recorded minutes and created Daily Mining Report documents for Mine managment.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
Answered incoming calls, processed requests and relayed messages to appropriate personnel.
06/2017 to 10/2020
Home Health Care AideBrookfield Properties - Retail – Atlanta, GA,
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Maintained clean, safe and well-organized patient environment.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Supervised daily activities and provided assistance when needed.
Developed rapport to create safe and trusting environment for care.
Worked to improve and enhance patient lives through effective and compassionate care.
Administered medication as directed by physician.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
03/2005 to 09/2007
Administrative AssistantSteve Cory Real Estate – City, STATE,
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Offered departmental administrative support.
Organized weekly staff meetings and logged minutes for corporate records.
Executed record filing system to improve document organization and management.
Routed incoming calls and faxes and drafted detailed messages to expedite response.
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Education
Expected in 05/2003 to to
High School Diploma: Spanish Fork High School - Spanish Fork, UT GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.