Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Motivated Adult with understanding of, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality. Successful Team Leader with 10 + years of experience addressing customer requests and concerns to provide relevant information and options. Upbeat and energetic, with grace in handling difficult situations through resourcefulness and adaptability.

  • Customer Service
  • Communications
  • Organization
  • MS Office
  • Payment collection
  • Retail merchandising
  • Drawer management
  • Product knowledge
  • Customer assistance
  • Multi-tasking ability
  • Heavy lifting
  • Cash Handling
Work History
to Secretary/Dispatch Always Best Care | Loveland, CO,
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Maintained fully functional office equipment and well-organized supplies to enhance team productivity
  • Monitored Multiple Computer Screen's: 1st screen used for basic Company needs. Employee's Contact information , Vendor's Contact Information , Receive and Send E-mails Etc. 2nd Screen used to Monitor all mine belt's From Mining Sections to Borehole as well as Out-by belts to Tipple. 3rd Screen used for Tracking Coal Miner's and Mine Traveling threw out Mine as well as Exiting mine
  • Pre pairing all necessary equipment required for Coal miners and Mine Management to Enter and Work Safely in side the coal mine
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Drafted agendas, recorded minutes and created Daily Mining Report documents for Mine managment.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
06/2017 to 10/2020 Home Health Care Aide Brookfield Properties - Retail | Atlanta, GA,
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Supervised daily activities and provided assistance when needed.
  • Developed rapport to create safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Administered medication as directed by physician.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
03/2005 to 09/2007 Administrative Assistant Steve Cory Real Estate | City, STATE,
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Offered departmental administrative support.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Executed record filing system to improve document organization and management.
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Expected in 05/2003 High School Diploma | Spanish Fork High School, Spanish Fork, UT GPA:

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Resume Overview

School Attended

  • Spanish Fork High School

Job Titles Held:

  • Secretary/Dispatch
  • Home Health Care Aide
  • Administrative Assistant


  • High School Diploma

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