secretary data transcriber resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Tenacious, results-oriented Secretary with 7 years of experience providing innovative management solutions. Strong understanding in communication, interpersonal, leadership, and analytical skills. I aim to achieve a value added service to enhance the operations of the office and supervisors I would serve. Skilled team player that is hardworking and reliable, always going above and beyond to support the team.
Skills
Written and Oral Communications
Prioritizing
Managing tasks
Problem analysis and resolution
Team builder
Train Employees
Education
Lincoln College of TechnologyFlorence, KY, Expected in 02/2011 ā āAssociate of Arts:Massage Therapy - GPA:
Work History
Deringer - Secretary/Data Transcriber Houston, TX, 02/2014 - Current
Receives and screens/refers telephone calls and visitors, answers questions, and gives out information based on knowledge of the mission and work in progress
Manages calendars/reserves spaces and rooms for meetings and is responsible for the set up and tear down
Analyzes case information to determine the appropriate procedures to close cases involving multiple work streams
Schedules appointments for all Supervisors, at times without first consulting him/her
Maintains a ready reference list of conferences, appointments, and field trips and reminds supervisor of such commitments of daily activities
Gathers, summarizes and timely responds to management inquires for case, project and program information.
Prepares a variety of correspondence, reports, forms, requisitions and case-related documents such as in regard to requests from higher levels in the organization
Ensures supervisor is briefed on any matters of concern prior to meetings
Keeps calendars and reminds of pending engagement
Validates and inputs information to open, assign, transfer and close cases using various business unit case management automated systems such as the Examination Return Control System (ERCS), Report Generating System (RGS), Integrated Collection System (ICS), and Entity Case Management System (ECMS)
Makes travel arrangements and develops itinerary for field trips and all travel
Advises supervisor of important matters arising during their absence
Attends staff meetings and follows-up with branch/section to assure assignments/reports are timely submitted
Collects, compiles, assembles, and prepares a variety of statistical, narrative, and tabular material, with limited guidance from supervisor
Maintains office files in accordance with record keeping system; AR 25-400-2, Army Records Information Management System
Retrieves material when required for use in reports and upon request of supervisor
Independently responds to requests for information that can be provided by developing cover letters and attaching information
Creates and executes Requests for Personnel Actions as needed
Receives, reads, and controls incoming correspondence, reports, instructions, and screens those items which can be handled personally
Establishes controls and suspense dates on critical items
Reviews outgoing correspondence and reports prepared by staff to ensure proper format and correct grammatical content
Provides information for preparation of Permanent Change of Station (PCS) travel orders for employees
Provides guidance on regulations and technical/clerical aspects of the work for branch secretaries and field administrative support personnel
Coordinates all conferences
Develops agenda, makes all travel arrangements, hotel accommodations, on and off-site food options, and arranges/coordinates all logistics for the conference
Informs staff personnel of any changes in administrative policies and procedures
Serves as the first point-of-contact for office assistants
Reviews documents for compliance with policies and procedures set forth in AR 25-50; as well as for commonly-accepted standards for correspondence, to include grammar, punctuation, content, consistency, construction, format, enclosures, attachments, logical arrangement, and compliance with previously-established precedents
Informs other administrative support employees of changes in regulations for correspondence, reports, travel, time and leave records
Massage Therapist - Licensed City, STATE, 12/2011 - Current
Performed massage and body treatments as well as general spa duties
Schedule client appointments
Keep and maintain customer information records, such as massage services provide
Called clients to confirm upcoming appointments
Followed the pre-assigned opening and closing procedures for each spa station
Handled guest complaints calmly and professionally
Recorded inventory sales
Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations
Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements
Maintain equipment inventories and order supplies as needed
Dalsey, Hillblom And Lynn International - Import Specialist City, STATE, 02/2011 - 07/2012
Scan all incoming freights from international flights
Separate and open all boxes for US Customs Agents to inspect
Reseal all inspected packages and freights
Answer inquiries regarding shipping or mailing policies
Performed daily cycle counts for all inventory
Stamp dates and times of receipt of incoming mail
Lift and unload containers of mail or parcels onto equipment for transportation to sortation station
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